Unable to update credit card info.
Got a mail about wrong card info..
so Im trying to update it to my new card but doesnt seem to work
it says invaild?
need some help.. thanks
Apparently you have to delete your cookies, refresh the browser and/or try a different browser. But even then, good luck getting the Credit Card details accepted.
John
http://forums.adobe.com/thread/1337561
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If you have problems with a specific program, you will likely receive help in the forum for that program
Start at the Forums Index https://forums.adobe.com/welcome
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How do I update credit card info?
http://support.apple.com/kb/HT1918
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
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To whom it may concern,
I have repeatedly tried to change my credit card info for billing purposes.
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This is such a simple task, yet so impossible with your company. It shouldn't take this long.
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The new card has not been updated yet in the system, the card which was used to purchase will be charged on the planned bill date.
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Hi there, I am trying to update my credit card info in the iTunes Store and I get the message: Please contact iTunes support to complete this transaction. Does anyone know what is going on?
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPhone then try tapping on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
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I have also tried updating my card info through the "My Account" section. And have tried different credit cards.
For some reason it seems that the purchasing engine is just not picking up the updated info properly.
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ToddTurned out to be a problem changing my address. Perhaps wasn't recognizing my new address.
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I just took a peek at your account and see that the renewal was processed on the 18th. It looks like you're all set until next August.
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Unable to Update Credit Card Information
Adobe sends me notice that credit card is expiring.
Login to store/site to update credit card.
No link or page on which to update credit card.
How do I update credit card if there is nowhere to do it?1.- http://www.adobe.com
2.- Click on 'My Adobe' (upper right corner underneath the search box)
3.- Once you are in 'My Adobe' look under My Products and services and click on 'My subscriptions and services'
4.- Find Creative Cloud membership and click on Active on the right side
5.- A new pop-up window will come up and you can edit away just click on EDIT BILLING.
or you can call Adobe's horrible customer service and hope they understand the reason you call about and all of this in the hope that you got thru after waiting for hours at a time, their number is 1-800-833-6687
Good Luck
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