UNABLE TO UPDATE DEVICE SOFTWARE

I have been trying to update my Bold 9900 thru the DM. But everytime it's giving me error message i.e.: "An error has occurred while downloading software for your device. Please verify your internet connection or try again later" .
My service provider is Vodafone (Mumbai).
Can you pls help me overcome the problem.
Thanks & Rgds,
Sportypal

If you have a computer, USB cable and an internet connection you should use the Desktop Software!! Much quicker download, and you can do a much more comprehensive back up before the upgrading starts!

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Unable to update device software from 4.6 to 5.0 (No updates available) (BB Curve 8900)

Hello guys.
I've been trying for the past few days to update my BB Curve 8900's Device Software but whenever I click update, it always says "There are no BlackBerry Device Software updates available."
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Hey TheLittleBee,
Welcome to the BlackBerry Support Community Forums.
BlackBerry Handheld software availability is determined by your network service provider. If your network service provider does not have OS 5 availabile then there will be no updates.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
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I am unable to update the software for my 4s. I am also unable to connect to the app store or itunes, it does not give an error message just says that i am unable to connect. Please help

I am unable to update my software in settings, just says an error occured. I am alsos unable to connect to the app and itunes store. (no error message occured) just says unable to connect. I am using cellular data and its turned on. Help me please

Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

Error while updating device software

I was trying to update device software using latest ovi suite and suddenly my device stop working.
nowitsnot able to switch on...and while i tried to installing software..i also got 12017 error..
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Sorry to know about your problem.. In absense of the knowledge about which Phone do you have, not sure how much this resource will be helpful. If nothing works ( The resets will not work on S40 phone) the ONLY place to get it working again is Nokia Care...

HT1338 I'm unable to update any software on my macbook air and iMac

I'm unable to update any software on my macbook air and iMac getting the following error "to update your software you need to sign in with the account you used to purchase it" any help is appreciated

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
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6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
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9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support

I am unable to update devices with Apple Configurator because of this message - unable to send ClearPasscode command to device - I am running Configurator 1.5 and ios 7.1.1. I am unable to rename/number devices. How can I get rid of this error message.

I am unable to update devices with Apple Configurator because of this message - unable to send ClearPasscode command to device - I am running Configurator 1.5 and ios 7.1.1. I am unable to rename/number devices. How can I get rid of this error message.

I've just seen this message for the first time and it's showing on 10 devices.
What I really love about Apple Configurator is the copious amount of context driven help offered to you.
"Unable to send ClearPasscode command to device.
The device was disconnected.
Check the USB connection to the device."

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unable to update my software through creative cloud. receive download error

Hi Jeff,
Thanks for your feedback, I managed to workout the problem.
I went to info on my 'Adobe' folder within the 'Applications' folder on my
harddrive and found that my 'Sharing and permissions' on the 'admin'
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I unlocked the Adobe folder and changed my admin privileges to read and
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<Removed by Moderator>

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Hello Friends,
Ever found yourself in a situation where you are unable to update your software version...???
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Is your phone network branded? Firmware updates for network branded phones have to approved by the network before they are released. Some networks are very slow to approve them and sometimes they don't bother unless someone chases them, So if your phone is branded, ring your network and give em hell.

HT1222 My iPhone is unable to update its software to iOS 5.1.1. Any solutions?

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"Unable to Install Update - An error occurred installing iOS 5.1.1." There, is that enough to get an intelligent response?

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Very possible.
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Unable to update ios6 software. It says Ido not have enough gb, but I bought more and it did not help..

How do you buy more GB?
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Unable to load Device Software to BB Torch 9800

Hi,
I'm unable to load Device Software to my phone. Have tried with various Bundle from Various Carriers, still there seems to be no luck at all. Its basically dead now with no OS on it. I've tried with various Version of DM and DS, still nothing seems to be working what so ever.
My exact problem is, it's stuck at "Reconnecting to JVM" and that's it, nothing happens after that. There is a continuous blink of red light for seconds and that's it.
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Thanks.

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
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Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
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I Phone 4S. I am unable to update the software. Evidently my I Mac ( 10.4) will not allow or support the sw update. How can I update this device? The phone function is not currently working either. HELP ! at t

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Whatever version of Leopard you purchase, I suggest updating it to 10.5.8 which should have everything you require. To update Leopard download and install Mac OS X 10.5.8 Combo Update. Alternatively, open Software Update and install all the recommended updates. That will include the above updater.
To update your phone:
Upgrading iOS
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   2. iPhone Support
   3. iPod Touch Support
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Nokia N8 - cannot update device software and Maps ...

A couple of days ago I tried to update my N8-00 software using Ovi Suite (installed version 3.1.0.91). It reported that there were various updates available, including Ovi Maps and the device software itself and also some other apps (mostly games). I selected the Ovi Maps and device software for update and clicked Next ... but at some point soon thereafter the update failed for no apparent reason.
Now, when I check for updates using Ovi Suite it tells me that my current device s/w is v014.002 and that an update is available. But when I click on the Update button and come to the next screen, the device update is not shown in the list on the next screen of the wizard. Instead, a list of useless apps and games is shown, none of which I'm interested in. I cannot click the Next button because nothing is selected (the device s/w item is not shown in the list). Clearly I can only continue if I select on the these games and that is all that will be installed.
If I check for updates on the phone itself over WiFi I only get the message that no updates are available.
Now I've previously had issues with updates done directly on the phone where the downloaded update installs got corrupted or something and was able to recover using the steps in this blog posting:
http://www.orison.biz/blogs/chall3ng3r/?p=2871
but this procedure is not helping in this case, even after deleting the E:\PRIVATE\20019119 folder.
So my question is: does Ovi Suite have a similar issue in that it stores corrupted/incomplete update installers in a folder and is unable to recover from this situation, thinking that those updates have already been installed? If so, where is that folder and what should I delete to ensure that all updates are again available for installation.
Would removing and reinstalling Ovi Suite help in this case?
Time flies like an arrow. Fruit flies like a banana.
Solved!
Go to Solution.

archie_ wrote:
I haven't been able to update Nokia Maps on my N8 prior to Anna, and after too. I managed to upgrade Nokia Maps on my brother's N8 - looks nice. Want it too
@archie_
On N8 PR1.2 you should have been able to update to Ovi Maps v3.06 via SW updates, which is now pre-installed in Symbian Anna. What version are you saying is installed upon your N8?
Happy to have helped forum with a Support Ratio = 42.5

Unable to Update Phone Software

Respected Sir,
I am using Nokia C5 phone.I installed Nokia PC Suite on my computer and connect my phone with Pc Suite.But unable to download latest version phone software i.e 101.003 for my Nokia C5-00.Following steps are followed:
1.Download Nokia Pc Suite.
2 Install it on computer
3.Connect phone with PC Suite by USB Cable.
4.Select Software update option appears on Right Hand side of Nokia Pc Suite.
But when I follow above mentioned steps only updated apps for my phone are shows which are optional.But no updated phone software was shown.I am using Nokia Pc Suite 3.8.30.On Nokia website shows updated software for Nokia C5-00 is available.Why I unable to download it by using Nokia Pc Suite.I already contact Nokia Care Center about this but they unable to solve the problem.Kindly help me and solve the problem or provide me direct link from where I download updated software for my phone.Find attach file for more information.Current version of my phone software was 071.005
Attachments:
Nokia C5-00 Software-1.jpg ‏69 KB

Availability of update depends on Product Code / Region. Also, for Network locked devices, update is possible only after an approval from the Operator. Hence, even if an update is released in general, it need not be for your specific device. Seems, one of these reasons is preventing you from getting the update. In this case you need to wait and keep on checking or if you want you may ask Nokia Care whether they can update the Firmware ...
BTW, what you are using is not the Nokia PC Suite but Nokia Suite ...

UNABLE TO UPDATE DEVICE SOFTWARE

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