Unable to update - Download error (49)

Indesign and Bridge happily update, but Photoshop and Premiere continually get this error. Connected to the internet and no issues on any other site or transferring large files.. Any ideas?

if you're seeing a connection error, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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  • HT4623 Every time I try to update, I get a message saying unable to update- an error occurred while checking for a software update

    Every time I try to update, I get a message saying unable to update- an error occurred while checking for a software update

    im having a similiar problem but my iphone 4s is stuck in the recovery mode.. like every time i restore the phone to factory setting it redownloads the firmware but nothing changes. any ideas?

  • Mac OS 10.6.8 update download error

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  • Photoshop CS5 updates not working under windows 8 64bit, updates download error

    I´ve changed from Windows 7 32-bit to Windows 8 64-bit. Since this point updates reported download error for all components. I´ve downloaded all updates und saved them. Report is still the same

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  • Can't update download error 49

    I cannot update adobe photoshop cs6 and other products on Adobe CC. Whenever I try, it says update failed, download error 49. I am running windows 8 64-bit please help.

    Error 49 https://forums.adobe.com/thread/1491394
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  • 3.0 update download error -5000

    My wife has purchased the 3.0 update but all attempts to download retrieve a 0.4kB file and error -5000.
    Similar problems are reported elsewhere but not this particular error number -5000. She has tried over several days so it is not likely to be a server problem. There do not seem to be any other network problems and I have ensured firewalls are off and no virus /blocking software is running.
    In case it is relevant, we share the iTunes music folder and she only has read access to that. I changed it to read/write access in case iTunes was trying to store the download there but that made no difference.
    Has anyone found a resolution to the update download failures?

    This really sounds like a network or server error. Having the write access to that directory turned off was also a likely contributor. The actual update file is over 200 MB. If you haven't deleted (and emptied the trash as well) that file, do so before you try the download again. You also might want to repair permissions as well as switching permissions in the middle of something may have created a problem.
    If you are the admin on the system, why don't you download it under your sign in. I'd be curious to see if you have problems.

  • Update Download Error

    I'm trying to update Photoshop CC Photoshop. I keep getting a download failed error (#49). Adobe's troubleshooting provides no help at all. There are some troubleshooting links, but the two numbers do not match the error I am getting. Apparently, there is no way to contact Adobe about the issue. Very disappointed in Adobe's lack of support.

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/

  • Photoshop update download error

    I receive this message when I download updates;
    Photoshop 13.1.2 for Creative Cloud
    Installation failed. Error Code: U44M1P7
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    As I mentioned on another discussion thread -
    Once the update failed I could no longer launch Photoshop CS6. I got a dialogue box that popped up saying "Adobe Photoshop CS6 has stopped working." I tried a number of things, including trying to reinstall Photoshop CS6. Maybe I did something wrong but I couldn't get any joy. Luckily, I had a recent Drive image which I restored and got my lovey Photoshop back again.
    I then did as someone suggested and attempted to update from within Photoshop itself. Unfortunately, the same horrible result. Have just restored my drive again and will not try to install update 13.1.2 until I know that the problem has been addressed and fixed by Adobe.
    By the way, as my attempt to reinstall Photoshop, as per the Adobe suggestion, didn't help, should I have reinstalled the entire Creative Suite Master Collection? If that is what I need to do then I will most definitely forgo this update.
    I just had a look at what this update is supposed to do. It apparently gets rid of a bug  that when you open a copy of Photoshop CS6 that you purchased, a notice displays that you can try this product for 30 days. As I don't have this issue, I wonder why I got the update anyway. Maybe that is why it is causing so much angst. It is supposed to fix a specific problem that I don't have.
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  • Unable to update IOS error -3259

    This error has been giving me grief for a while. The last update I successfully installed was 4.3.1
    I have turned off my kaspersky firewall and the windows firewall
    I have tried following http://support.apple.com/kb/HT1601 with no success
    I am pulling my hair out over this, i really want to update to IOS5!
    Is there any way I can get it to update? It used to update just fine!

    If you've tried turning off all firewall and antivirus software and it still doesn't download, then you could try downloading the iPad iOS update via a browser instead :
    https://discussions.apple.com/message/16703914#16703914

  • New Equium will not allow Vista update download - Error Code 80070002

    Hi,
    I bought a brand new Equium Laptop from PC World and when switched as is the norm the Operating System (Vista) tries to download the updates from Microsoft.
    However, I am struggling with this as it has become stuck after doing a number of downloads successfully.
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    Hello
    I don't know what is wrong there but if you start Google and put Error Code 80070002 as searched term you will find lot different forums with the same theme. As you can see many other people have the same problem as you.
    Try also to check follow pages:
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    http://support.microsoft.com/kb/906602/
    Bye

  • What does the update download error message "there was an error downloading this update" mean?

    Trying to download and install updates to CS5.  Everything looked normal, got the progress bars for downloading and installing the updates.  Then at the very end received message that the update failed to install because there was an error downloading the update. This has happened repeatedly. Just completed a clean install of the OS (Win 8.1) and CS5. Appears the update manager created the required folders. A subfolder for each of the CS5 apps was created in the  AAMupdater folder.  Each of the apps had a subfolder, but contained only a XML file.
    Any help would be greatly appreciated, thanks

    do you have any security/firewall programs blocking the adobe updater?
    could also try to download the updates directly from the website. Adobe - Premiere Pro Updates

  • Slow internet / update download error

    Hi,
    I'm trying to help fix my dad's Imac G5 2.1 Ghz (OS X 10.4.2), but am having a real hard time in doing so. Please help me!
    The problem lies in the connection with the internet and it has been going on for some time now. Problems:
    - some webpages will load half way and then loading will stop
    - safari crashes on some webpages (youtube), does not load images on others (bbc.com)
    - when downloading an os x update the following error appears: a networking error has occured: timed out (-1001)
    - some pages do work normal, for instance Apple.com
    This is the list of things I have tried so far:
    - completely new reinstall of OS X 10.4.2 from the original discs
    - creating a new network location and adding certain DNS codes
    - turning the computer and router on and of
    The Imac is connected through Airport, as are a number of other computers on our home network. My own Macbook Pro runs on it perfectly.
    I'm totally clueless, would like to help my dad on this 2nd christmas day.

    does not load images on others (bbc.com)
    I'm not sure this has anything to do with it, but I find it curious anyway...
    www.bbc.co.uk/212.58.253.68 is from United Kingdom(UK)
    wwwimg.bbc.co.uk/212.58.253.67 is from United Kingdom(UK)
    www.newsbbc.co.uk/195.198.203.66 is from Sweden(SE)
    newsimg.bbc.co.uk/74.203.241.33 is from United States(US)
    I'd open Network Utility, Ping tab, and ping each of those names or numbers & see if there's any Packet losses.
    creating a new network location and adding certain DNS codes.
    Are these the ones you tried?
    208.67.222.222
    208.67.220.220
    Also, have you turned off IPv6 ?
    Open Terminal & try this command...
    Terminal commands to Flush DNS Cache Tiger to 10.5.1...
    lookupd -flushcache
    Last but not least, I think you should get Applejack...
    http://www.versiontracker.com/dyn/moreinfo/macosx/19596
    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
    applejack AUTO
    Then let it do all 5 of it's things.
    At least it'll eliminate some questions if it doesn't fix it.
    The 5 things it does are...
    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.

  • Nokia Software Update Download ERROR !!

    i hve tried downloading nokia update several times from the nokia website...and after waiting for every 20 minutes for the download it say 'error reading setup initialization file' every time i double click on the software :@ ! Can anyone help? or provide me with a mirror website where i can download this update software from ?

    So did you re-install PC suite and NSU?
    Grayburn @ www.nokiausers.net & www.dailymobile.se....come say Hello!!!
    If you appreciate ANY help from a member,then show it by clicking on the Blue Star button, cheers

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