Unable to update/download
I am unable to update/download apps on my iPhone. When I connect to iTunes to update, it tries to connect me to my husband's account. How do I fix this?
You need to restore it and use your backup next time. If you don't have one then I suggest you restore it as new then redownload all your apps using your apple id. Another way is to delete the apps that are trying to update and then redownload them using your apple id.
Similar Messages
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I have changed my add pale id account but the password request for my download updates is still linked to my old void email address. How do I change this?
The password for your Apple ID will always be the same irregardless of what email address it is linked to, that is unless you change the password. You can change the password for your Apple ID and the Primary email address used for your Apple ID for Apple to contact you and I suggest you do that ASAP (and it should of been done before you abandoned that original contact email address).
Change the password.
http://support.apple.com/kb/ht5624
Email address
http://support.apple.com/kb/ht5621
http://support.apple.com/kb/he68
hrsljp wrote:
I have changed my add pale id account but the password request for my download updates is still linked to my old void email address. How do I change this? -
Unable to update - Download error (49)
Indesign and Bridge happily update, but Photoshop and Premiere continually get this error. Connected to the internet and no issues on any other site or transferring large files.. Any ideas?
if you're seeing a connection error, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Can't update / download apps.I've updated my ipadmini to IOS7
Hi! I'm unable to update/ download apps using my pocket wifi. I've tried to reset all network setting, but it didn't solve the problem. I've tried to connect my device to apple store's internet, and surprisingly the apps started to update. I'm not sure if it has something to do with my pocket wifi's connection. I find it weird, bec I tried to use my samsung galaxy note and was able to download apps using the same pocket wifi. help please
See this Dashlane support page - http://support.dashlane.com/customer/portal/articles/390903
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Can someone help me. I am using an iPad mini with iOS 7.0.4 with wifi connection. Have had no problems until recently when I was unable to update apps and then noticed that some apps would open but no data would be available in apps like intelicast and Pinterest. I have restored the iPad and now I am unable to download any of my previously purchased apps.
1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo. -
After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!
Your advice did not help me. I also installed 10.7.4 combo but the situation is the same.
my internet connection is ok, mail is ok, but app store after 3 resets does not recognize my ID and it says "connection is not possible". Why? I have the same problem in both my mac mini late 2009 and mac book air 2010? Is it a problem of 10.7.4 update? I have to solve this problem and how can i return to 10.7.3 if my last backup was not with 10.7.3???thank you for your kind collaboration... -
I have the latest iTunes but am unable to update my phone or my ipad 2 I have been in to the shop and they said I need to download a different type of iTunes for wifi I have a desk top with windows vista and wifi can you please help
We'll need more information before anyone can be of much help. What model iPhone is it, what versions of iOS are running on the iPad 2 now, what exactly are you trying to update, and what version of iTunes are you running? And what exactly is going wrong (include error messages if any).
Once we have that information, someone here can probably offer advice. Note that you cannot sync content or upgrade iOS wirelessly until you get your iPhone and iPad up to iOS 5 and that requires that you connect those devices to your computer via the Dock-USB cable.
Regards. -
Unable to update 5.0.1 or 6.0.1 Download spins indefinitely using OSX10.6.8
I have been unable to update the 2 latest versions of Firefox.
I'm using OSX 10.6.8
I get a warning that one of my add-ons (Contribute) is not compatible and will not appear on my menu bar.
Then the download scroll just spins and spins.If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
unable to update to ios 5 on windows 7. please can someone help me i have tried everything? i deleted itunes and downloaded the new version when i plug my iphone 4 in it does a back and then I then everything runs normal and it extracts and then i get an error code at the end 3197. had the iphone for two months and its new.
Please can somene help me, i am currently on version 4.3.3 (8J2)
Modem Firmware 04.10.01followed someones instructions and it has worked ios 5 is now working on my iphone 4
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I am suddenly unable to update or download apps on my iphone 3G. It says "the download will be available after you log in to itunes from your computer." I never had to do that before. Even when I do log in from the computer, the download still doesn't work. So what's going on? Why would I need to go the computer to download an app to my phone? That defeats the whole purpose of having the phone, which is to do stuff when you are not at the computer!@!@ Any help greatly appreciated. Thanks.
- Try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Nework Settings. You will have rejoin networks
- Go to Settings>Store and sign out of account and sign back ino
Do you have a very slow wif connection on the iPod?
Have you tied connecting to another network? -
I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???
Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.
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Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). When I check the file it shows Zero KB downloaded but the file appears - any suggestions?
Obviously your download was not successful.
What is your operating system? How exactly do you download such files? -
I am unable to update software for iTunes, iPhone, iPad, or iPad 2. Installation times out and recommends I check network settings and the connection is active. It is There are no problems with other downloads/installs. iTunes, sync and devices work fine otherwise. Any suggestions?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
I am unable to successfully download updates to my Apple TV. I am stuck on software 5.1. Am I going to just have to buy a new Apple TV or can Apple TV be repaired. Anybody know any tricks. I am connected to Internet with through a power line adapter. All of my other Internet based applications are working fine through this connection so I don't think the power line connection has any bearing on this failure to download and update.
Restore it using iTunes as described here:
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US
AppleTV does not need a power lead when connected to the computer (AppleTV 3 will for part of the process).
AC -
Unable to update or download apps on ipod touch
Unable to update or download apps on ipod touch 3g - just says waiting. Have tried a restart. Any advice would be appreciated.
- Try a reset. Noting is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Do the downloads on the computer and sync
- Restore from backup
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