Unable to update DPS app builder

Hi,
I have this problem with updating the DPS app builder
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Please help.
Thanks

I have created a temporary link to download the latest App Builder, use this to download and install App builder : https://sendnow.acrobat.com/Receive.aspx?i=A0QXMG-zCmK*kHmMLhcNfw . This link will expire in 3 days.

Similar Messages

Updating my .ipa in DPS App Builder for testing is not working

Hi there,
I've build my .ipa file in DPS App Builder for testing on my iPad before I publish it to the app store. No problem. I tested it and saw some modifications to make. I made the changes on my folio, updated it in the folio builder of indesign (on the cloud). Then I get back to DPS App Builder and rebuild an .ipa file from the "Manage" and "Modify" windows, it download and test my certifates, seems to work ok. Then I've created the new .ipa file (after erasing the old one on my desktop and iTunes) but when I synch it back on my iPad it's not updated. It's still the first version of my folio without the changes.
I tried to create a new app from the beginning but the single edition serial number does not work anymore. So my only solution is to update my folio, right? But what is the right way to do it? Am I missing something? I didn't find any answer in the step by step guide about that.
Or is it possible to delete completly the first version in DPS App Builder to recreate it without losing my single edition serial number as I didn't submit it to Apple yet?
Do I have something to do in the Folio Producer?
Thanks for your help.
Julien.

Single Edition Serial is one time use thus modification is not possible from your end directly in case you wish to use the same serial number. For such cases you need to contact DPS Support, who can get an approval on a serial number reset after reviewing the need.
In this case, I'll take this offline with you in reference to forum post # http://forums.adobe.com/message/5597607.

App update with old icon (DPS App Builder)

Hi! we have a problem! we make an app with DPS APP Builder and we send it to Apple to approvation
When it was accepted we make some change in the icons and splash and we had reloaded teh app
But now we have some problems with the new and the old icon.
So in the ipad 1024x768 i see the old icon in App store, when i click the preview i see the new icon but when i download it, the icon and splash is right!
In the ipad 2048x1536 i see the new icon in App store but when i download it the icon and the splashes are wrong...
In the iphone i see the old icon in App store, when i click the preview i see the new icon, but when i download it i see the old one...
This is the first time we download the app on all devices (except for 2048x1536) so it can't be an issue tied to traces of previous versions on iCloud...
The app name is: EASYKART&KGP
Someone can help us pleaseeeeeee??

Yes we build also for Android device. I send you the
picture of DPS Menu where you can read the ID App for andriod and Apple.
Just a question, do you think we have to create two different Adobe account for android and apple.
For example
Apple: [email protected]
android: [email protected]
Because at the moment we have the same account for both (as you can see from this second screeshot)
thank you very much!!

Unable to export a folio to DPS App Builder

Hi,
I have created the folio and created all the necessary files, assets etc according to the step-by-step DPS guide. The folio has been uploaded and is visible on the Adobe Folio Producer dashboard. The moment I select ''create app'' in the Folio Builder and launch the DPS App Builder, is when I get stuck. The folio doesn't get exported. Does anyone have an idea what could be the reason?

Seriously? I had no clue! You are right.. I have subscribed only to InDesign... I assumed I was able to publish as I am the creative cloud member.... So basically, I need to have access to all the package? Is there any other limitation you know of? Such as the period of subscribtion? Do I need to subscribe for a minimum amount of time, such as one year?
Thanks a lot!

DPS APP Builder Error Code 1

Hello,
I'm getting an Error Code 1 message when trying to download the test APP from the DPS APP Builder. I've tried re-building the document (a process that takes almost 8 hours in my case as our APP features 110 articles including almost 1000 images), updating it, generating new certificates and any other workaround mentioned in a previous discussion about this same subject. Nothing worked for me.
The only workaround I haven't tried is deleting the folio from ~/Library/Preferences/StageManager.BD092818F67280F4B42B04877600987F01 11B594.1/Local Store/dmp.
Apparently, there's nothing called "StageManager" in my MacBook Pro. Not in this route neither in any other route.
Any idea about how to solve this? (if possible without re-building once again the whole document) We can't wait until the error code 1 bug is fixed in future Adobe updates as we need to submit the APP to Apple next week.
Thanks for your time.

Anyone can help??
Update my latest experimental results.
I found that issue was folio package related.
Because when I use another folio package to the same app item in App Builder, this error message does not appear.
But the original package in exchange, this error information occurs.
Are there helpful to solve this problem?

How to delete an old app in DPS App Builder?

Hi,
I was wondering how to delete an old app in DPS App Builder when the delete button is inactive?
I had purchased a single edition and build an iPad App. After download the Developer app from DPS App Builder and tested on my iPad, I'd found some page number errors so I'd created a new app. Inorder to activate app, I need to insert the serial number. But it says "this serial number already been redeemed". Is it because I already use it to build the old app? If so, how to delete the old app because the delete button is inactive for the old app but the new one?
Thank you so much for your kindly help, really appreciated!!!

You need to call product support and have them reset your serial number. In the future you should test your content thoroughly using Adobe Content Viewer before building your app with the serial number. We make it rather painful to update when you are using a serial number for single edition
Neil

Error when starting DPS App Builder - Application not found

WTF folks.
This morning I open my document (CS5) and it says I have to update my folio tools (needless to say i hate it to be forced to do an update before I can start working).
Well, I do an update, both tools (Folio Builder and Producer Tools).
Now there seem to be some changes, I cant refresh my folio via menu anymore. When choosing the new "build app"-option I get an error :
"An error occured while starting DPS App Builder. The DPS App-Builder Application was not found" (translated).
German original version: "Beim Starten von DPS App Builder ist ein Fehler aufgetreten. Die DPS App Builder-Anwendung wurde nicht gefunden."
Any Solutions? Where to get the mysterious "App-Builder Application?"
edit: refresh is now only possible inside the folio it seems.

App Builder is nothing but a new name to Viewer Builder. Download it from DPS Dashbaord.

DPS App Builder - "custom-icon-disabled-png" not found

Hi,
just tried to upgrade one of our Amazon/Android Apps to v26. After pressing "Create App" (but in German), I go this pesky little error message
After re-assigning all icon images still the same error message.
Anybody who can shed some light on the issue?
Regards
Benjamin

I have had the same problem.
After reassigning all icons splash screens and zip files I got the same message.
I quitted the DPS App Builder and have updated the App again without reassigning the icons, ... again.
After that everything went fine.
Maybe you try to do the same.

Optional Policy Link - DPS app builder v26

Hi,
In the last update the DPS app builder received a new field.
I had a app reject by Apple with this message
maybe I believe that is because this new url field. Anyone more have had this issue already
11.13: Apps that link to external mechanisms for purchases or subscriptions to be used in the app, such as a “buy" button that goes to a web site to purchase a digital book, will be rejected
We found that your app provides access to external mechanisms for purchases or subscriptions to be used in the app, which is not in compliance with the App Store Review Guidelines
Regards
__Felipe

Do you mean for the privacy policy link? What URL did you use? Apple will reject applications if they can find an URL that will take the user to a site that can be used to purchase items. You need to make sure you provide an URL that doesn't have a way to navigate to other areas of your website that allow purchasing.
Neil

Problems downloading in the DPS App builder

I am having problems creating my test app in the DPS App builder.
I can create and send app from (InDesign CS6) the folio builder–to the DPS App builder, but when I reach the final screen nothing appears listed under the "Downloads" area. The app type only appears as "built-in single edition app" and directs me to 'activate app' and purchase a serial number, which is not what i want to do. I just want to download it to iTunes to test it on my personal iPad.
It's the same issue from this thread..
http://forums.adobe.com/message/4786587
I followed the steps closely (installing updates to InDesign, reinstalling the DPS App builder) but it is still not working.
I'm really stuck, help!!!
Ryan

Any CC membership will do. You need to firtly go to InDesign and use the create app link from Folio builder Panel, that will launch your DPS App Builder, sign in with your CCM id and create an app. You should be able to download the build, if not then we may need to delete your previous build, send me a PM with your Viewer Builder id.

DPS App Builder Download Issue

I guess I hijacked another thread, but I should have posted this separately since the issues are different. Here is my problem.
I am a CCloud subscriber.
In my case, I have do not have any sign-in errors with the Builder...The App building process "works" for a Single Edition App, but then on the final screen nothing is listed under "Downloads." Under App Details it says : Activate App, App Type: Built-in Single Edition App. When you click Activate it gives this message: Activate your Single Edition app by purchasing a serial number from the Adobe Store.
What's going on?
Any help would be appreciated.

Ok, here's what I will suggest.
Drag and drop DPS app builder to trash
Empty your trash
Reboot your machine
Launch InDesign and go to the "help" menu and check for updates.
Make sure Indesign is on the latest update
Re-download the latest version here https://digitalpublishing.acrobat.com/SignIn.html
Login to your folio builder panel with your credentials
Click and highlight your folio and go up to the flyout menu and click "create app"
Let me know the new result

DPS App Builder Custom HTML Store & Library

Hi there,
It was possible to hide DPS navigation toolbar while using custom app library by unchecking "Show navigation toolbar" checkbox.
But now, with last update of the DPS App Builder, this doesn't work any more.
Now if I uncheck this checkbox my application always shows me standard DPS library tab.
Is there any way to use custom HTML Tab without DPS navigation toolbar?
The reason why I want to hide standard DPS navigation toolbar is that I want to realize my own navigation toolbar with extra functionality.
And it worked perfect with DPS v24, v25 (using previous version of the DPS App Builder ).
Please help.
Thank you!
Best regards,

I mean enable the navigation toolbar. Mistyped
Neil

Having troubles logging into DPS App Builder...

any server issues?

We had a DNS server interruption earlier today that impacted DPS App Builder sign in. This is now resolved.
Status updates are available at http://status.adobedps.com/.
Neil

Is the DPS App Builder available as a separate download?

I have the Creative Cloud and have installations on both my workstation and laptop. I would like to be able to use the DPS App Builder but seeing as it is not available for Windows (NOT happy about that), I have no other option but to use a Mac for that portion of the workflow. That being the case I do have access to a Mac but I do not want to have to use one of my installations on a machine that I would barely use and that is not under my direct control. I also do not want to have to do this dancing activation stuff.
Is there a way to get the App Builder separate from InDesign so that I can make my files on my own machines and then create the app on the Mac?

Zakhana, you raise a good point about not having to use InDesign on the Mac to submit your app. It makes sense that DPS App Builder works only on a Mac since a Mac is required to create the Apple certificates and submit the app. Apple doesn't allow users to do either of those tasks on a Windows machine. But if you build your folios using a Windows computer, you should be able to use the Mac to sign in to the DPS App Builder directly rather than having to go through InDesign. As you mentioned, you can authorize your Mac, submit your app, and then deauthorize the Mac, but that's extra work.
This Create App workflow for Creative Cloud members also makes updating an app difficult. I'll see if there's a way to improve the Creative Cloud workflow on Windows and let you know what I find out.

DPS App Builder Login Fail when start in Folio Builder

After using Adobe Viewer to preview and check everything is OK in my folio, I clicked on "Create App" in Folio Builder. DPS App Builder then returns with "Sign in failed, please try again". If I start DPS App Builder individually, I can sign-in with my CC account without any problem. What is the problem? I used them on my machine to try to build apps and it actually worked before.

Bob
Yeah, I am a full CC and active subscriber. The install of App Builder was fresh, just did the update. I'll throw some new twists into the mix here, and I think it at least begins to narrow the landscape of the issue, but only to the degree that I think it isolated.
This problem issue, and a similar issue on another Mac where there is a sign in failure in App Builder, are all on managed computers, ones that my employer controls the admin [Univeristy]. On students' personal Macs, and my personal Mac at home, all is just fine, in fact just built a test app a few minutes ago. To me at least, this seems to be an issue of the App Builder not playing well in these kinds of user situations, namely when the user logged in has no admin control over the computer itself, only managed use of an account.
I will be consulting with my IT support, but honestly I think I am the one out in front on the DPS here and they may not be able to help at all. Which is bad since this course has a requirement that the students build their DPS app, test it and submit to the app store, but not all have Macs to use of thier own. I will also submit a question to Adobe regarding this.
Thanks for your help. I'll post the outcome.

Unable to update DPS app builder

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