Unable to update E63 firmware via Nokia Suite
Hi,
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png").
Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
I'm an advanced computer and mobile user and can perform specific system tasks. If there is any solution to the above issue, please let me know.
Thanks in advance.
Regards,
Amit Kumar Singh
Solved!
Go to Solution.
Attachments:
Installation file validation.png 127 KB
Preparing to install.png 131 KB
Install Screen.png 128 KB
Well, it was disheartening to see that Nokia didn't provide new NSU direct link. Had to get an older version from non-Nokia site. Though after install it updated itself to a newer version but would've really appreciated if Nokia would've provided NSU as official download.
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