Unable to update Elements 6 for Mac

Am having problems updating my program.  Adobe updater in Elements 6 indicates that I need to update and download "Adobe Camera Raw 4.6"  Once I download the progran and try to install it, I get an installer message that says "The update is unable to locate the product to be updated"  and that "Adobe Camera RAW 4.6 update failed to install."  I am on a trial version and am wondering if that is my problem.  Any ideas?

You should always use the latest ACR for your version of Photoshop; there maybe changes under the hood from earlier versions, not just added cameras.
For PSE 6 you need ACR 5.4 according to the Adobe TechNote at:-
http://kb2.adobe.com/cps/407/kb407110.htm
from there to this link for installing on a Mac:-
http://kb2.adobe.com/cps/407/kb407344.html#PSE6Mac
scroll down just over half way to find the instructions.

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