Unable to update from version 4 to version 5

I have a VISTA system with Itune that is up to date.  I have had trouble updating my iphone 4 to the new update.  It hangs up on the backing up portion of the sync.

You most likely have either a corrupt sockets layer in Windows or a corrupt backup. For the first, open a Command window with Administrator privileges and enter:
   netsh   winsock   reset
then reboot. This can do no harm; if winsock is not broken this will not do anything.
Next try to back up separately; right click on the iPhone's name in iTunes and choose "Backup" from the floating menu,
If you still have a problem delete the backup by going to iTunes preferences, Devices tab.

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