Unable to update InDesign CC 9.2

Hello,
I'm unable to update InDesign CC 9.2, since the option 'Updates' from Help menu looks disabled. Please advise to update this version in any other way.
Thanks in advance,
Praveen

There are a few others having a problem with the update. Try uninstalling InDesign, then install again. It should install as 9.2.

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Unable to update InDesign CC Error Code: U43M1D204

Unable to update InDesign CC. Get Error Code: U43M1D204.

Hi Robert Friddle,
Please try the creative cloud update troubleshooting steps mentioned in given document:- http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad%20products%20and%20updates
Let us know if further assistance requires.
Sarika

Unable to update InDesign to latest version

I have a creative cloud version of InDesign. I was sent an InDesign file but couldn't open it because, it said, I didn't have the latest version. I downloaded the updates but I still wasn't able to open the file.

The latest version is CC2014.1. This is new version, not an update to CC.
Open the CC Desktop app and it should be available for installation as long as your operating system supports it (OSX 7.x and Win 7SP1 and later).

I am unable to update Adobe InDesign CS5

When I click on Help>Updates the updates fail to install. No reason for the failure is given and simply directs me to the support centre. I have tried multiple times for the same result.
Could you please explain to me why I am unable to update my version of InDesign.
Thank you.

Hi There,
Please refer: Troubleshoot update issues | CS5, CS5.5, CS6
Thanks,
Atul Saini

There was a problem updating InDesign CC For more information see the specific error below. Update Failed Download error. Press Retry to try again or contact customer support.(49)

Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Help! Unable to update Adobe CC applications

I am an active CC member but I am unable to update certain CC applications through the Creative Cloud desktop application or by using the *Updates* button under *Help* under each application. For some reason, the *Updates* button is always greyed out.
I successfully updated Muse, Edge Animate and Dreamweaver earlier today, but I am unable to update other applications like Photoshop, Illustrator, InDesign etc. Can you please help me out with this?
Regards,
RK

Are you an enterprise customer?
Please refer:
http://helpx.adobe.com/creative-suite/kb/disable-auto-updates-application-manager.html
Make sure your updates are not disabled and remove files which suppress updates as mentioned in the link.
Regards,
Ashutosh

InDesign CS4 to reinstall after a system crash. I have bought CS4 some years ago in order to update InDesign CS2. Of course, I have my S/N for CS4 but, during the reinstallation process, I have to give the S/N of InDesign CS2 wich is lost !

I'm unable to reinstall InDesign CS4 which was bought as an update of an old InDesign CS2. I have the serial number of CS4 but I have lost the S/N of CS2 which is required.
Thanks for help.
Y. Ravassard

Hi,
Thanks a lot for your answer. In fact, I’ve really registered CS2 in 2002 (october 14th). But I guess that, at this time, my email address was [email protected] <mailto:[email protected]> which is no more presently usable.
So, when the installation program of CS4 requires the S/N of CS2 (because my CS4 was an update of a preceding CS2, I’ve an answer (1037-0225-5711-8675-6584-4525) but this answer is not considered as correct by the program.
I guess this change of mail adress is the reason why I don’t find, on my personal file on Adobe, any information about Indesign CS4 (S/N : 1037-0005-3808-1893-0944-6511) nor PhotoShop CS5 (S/N : 1330-0000-7535-1483-5980-1567).
Thanks
Y. Ravassard
P.S.- My local time is GMT + 2 so don’t be afraid if my questions / answers are a little bit … delayed.

OSX: Adobe Creative Cloud unable to update (stall at 50%)

Hey experts,
ever since signing up for Creative Cloud I have been unable to update any application as my regular user on OSX. After exchanging 23 emails with the Adobe support in 2013 I finally gave up and created a workaround in the hope that the Adobe developers would finally look into the issue and fix the bug. With the last update of Creative Cloud my workaround stopped working so I took time to do a complete reinstallation of Creative Cloud to see if the bug was finally fixed. It was not.
The bug:
-Installation of Creative Cloud and Photoshop, Lightroom etc. through the Creative Cloud app works.
-Any try to update a CC applicaton (e. g. Photoshop CC 2014 results in the state "waiting" at 50%):
-Trying to update through the menu of Adobe Photoshop CC 2014 "Aktualisierungen"
resulted in the following error message:
Translation: "Update failed. Unable to apply updates. Adobe Application manager is already running. Close all instances of Adobe Application Manager before applying updates. etc."
What I tried to resolve the problem:
What did not work:
-Complete reinstallation of Creative Cloud:
     -Uninstall of all Adobe applications
     -Ran the Adobe CC Cleaner tool
     -Eliminated every single *[Aa]dobe*-folder on my disk including my profile.
     -Reboot
     -Re-installation using a fresh CC download.
-The common 1st-level-support acts of desperation:
     -Rebooting
     -Checking the file system
     -Fixing permissions
-The bug even survived 2 OSX system upgrades
-Even tried to track down the bug myself which I gave up after having discovered the endless chain of Creative Cloud and AAM-Processes executing each other...
What worked:
-Installing updates as another OSX user. (Which is cumbersome and to be honest I am unwilling to create a new profile and redoing the settings of all installed (especially non-Adobe) applications because of an Adobe bug...)
Any help will be greatly appreciated.
Patrick

Sheena Kaul schrieb:
Hi Patrick,
Can you try to run the Adobe Creative Cloud on root user account?
Enabling and using the "root" user in OS X - Apple Support
Regards,
Sheena
Hessijames schrieb:
What worked:
-Installing updates as another OSX user. (Which is cumbersome and to be honest I am unwilling to create a new profile and redoing the settings of all installed (especially non-Adobe) applications because of an Adobe bug...)
Any help will be greatly appreciated.
Patrick

HT204266 My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

I am unable to update apps on my iPhone 5.

I am unable to update my apps on my iPhone 5. As I select the update button it asks for my password but the goes back to like it was. I have already rebooted a couple of times & even logged out & signed back into my iCloud, iTunes & App store. Nothing worked. But, I am still able to download new apps.
Please tell me what can I do now to update my apps. All suggestions will be appreciated.
Thank you.

Can you explain a little more? Is there a problem with your app store account? If so, http://www.apple.com/emea/support/itunes/contact.html
If there is another reason, can you describe it?

I am unable to update apps on my iPhone 4. I tried rebooting but still I get an error message which says "unable to update"

I am unable to update apps on my iPhone 4. I tried rebooting but still I get an error message which says "unable to update"

I really didnt want to restore unless i had absolutely other option.
as per usual, apple wont help unless i buy an apple care plan. helpful much.

Unable to update apps on iPad mini. I have even restored the iPad and now I can't download any of my previously purchased apps.

Can someone help me. I am using an iPad mini with iOS 7.0.4 with wifi connection. Have had no problems until recently when I was unable to update apps and then noticed that some apps would open but no data would be available in apps like intelicast and Pinterest. I have restored the iPad and now I am unable to download any of my previously purchased apps.

1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

Error: 1013231 Unable to update database while in readonly mode for backup

Hi all,
Wen im deleting the members for dimendsion , its giving error (hyperion 11.1 aso)
Error: 1013231 Unable to update database while in readonly mode for backup , how can i solve this problem ,plz can any one help on this
Thanks

Has somebody set the database ready for archiving, maybe some maxl has been run and the db has not been returned from read only mode.
Try running the following Maxl (change app.db to match your app/db)
alter database app.db end archive;
Cheers
John
http://john-goodwin.blogspot.com/

Unable to Update Database.

Hi All,
I was trying to load data thru load files and got the following message.
Unable to update database while in readonly mode for backup
Unexpected Essbase error 1013231I tried looking at Information Help Menu.
I could not find the error number.
Could anyone help.
Thanks in advance.
Bal.

Hi Atul,
Thanks for the help.
The Readonly error got resolved.
But still the following error is displayed when I am loading data thru load rule.
To Brief you up, I had done a database corrupt check using validate command because of the following error. The information map asks you to do the same since the other parameters are in the affirmative ie sufficient disk space, not using addsin, File is present.
*Unable to Read Information From [C:\Hyperion\essbase\app\SMC\PL\PL-BS-LD.rul]*
Unexpected Essbase error 1019003
I used the VALIDATE <error.txt> command and found that the database is not corrupt.
I also used the export command to see if everything goes well. That also works well.
Note: I do not have any data in the Cube. I had cleared all data.
Can you please help ?
Regards
Bal.
Edited by: user11091956 on Apr 12, 2010 11:26 PM

Unable to update numbering schemes in define purchasing options

Hi,
We are unable to update the numbering scheme from manual to automatic in define purchasing options (Numbering Tab). Documentation says that you can update it, but it does not give any reason under what circumstances we would not be allowed to update the numbering schemes.
Thanks,
Ketul.

Hi Sandeep,
I am doing multi organisation implementation and only one ledger they do not require Inventory and Purchasing modules. Because of that i will not create any inventory organisation for that selected ledger.
This ledger will have seperate responsibility for AP.
Howver, my problem is when i am trying to complete the financial options, inventory organisation is mandatory for that responsability. Without inventory organisation i am unable to save the financial options.
Please assist me how to overcome this issue.
Thanks,

Unable to update InDesign CC 9.2

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