Unable to update iphone 3G from 3.1.3 to 4.2

I've been unable to update my phone's OS to any 4.x version.  The upgrade begins, but the backup process hangs.  (if I just sync my phone, the backup runs properly)
Any advise?

Back up your phone before, than skip the back up process when updating.

Similar Messages

  • Unable to update iPhone 4 from 4.3.2

    Hi
    I have a Windows 7 Home Premium with McAfee Antivirus Plus.
    The iPhone 4 is on iOS 4.3.2.
    Whenever I start updating the OS, it starts of with saying 5-6 hrs remaining, and 10-15 minutes later it says that the network connection timed out.
    Last night it ran for 4 hrs and eventually the same error.
    I have tried with Antivirus and Firewall off but to no avail.
    Q1 - what may i do to make it work?
    Q2 - People have reported niggling issues with this OS update. are most of these issue sorted or should I stay where I am?
    Any help will me much appreciated.
    Cheers,
    Caesar

    with that error message i could be your anti virus,anti spyware ot any other security settings or it could be your internet connection,try use diff computer if you have an apple store in your that you can visit and use there computer that would isolate the problem

  • Unable to update iphone sw from 3.1 to latest

    I'm trying to download the new iPhone software that but every time I try and do it, it just gets locked on 'backing up' my iphone and the little green bar moves about 3% in 3 hours.
    Is this is a common error that other people have found? Is there a solution?
    Current s/w version is 3.1 and itune ver is 9

    Update iTunes to 10. Then wait until next week when iOS 4.1 comes out. Cureent iOS, that is 4.0.2 is a "bag of hurt" on iPhone 3g. Don't update before next week.

  • HT201263 Unable to update IPhone, I get the message "this update requires at least 2.4 GB of available storage"

    I'm unable to update IPhone. I get the message, "this update requires at least 2.4 GB of available storage". What should I do?

    The error message is talking about storage space in your iPhone not on iCloud which is what you bought.
    You are going to have to clean up space on your iPhone by removing files from it. Good candidate for removal are music and photos.
    Allan

  • HT201210 I am trying to update iphone 4 from ISO 5.1.1 to ISO 6.0.1

    I am trying to update iphone 4 from iSO 5.1.1 to iSO 6.0.1.  The phone says it needs a software update, but when it's almost finished downloading it says Update failed.  I am connected to Wi-Fi.  Any suggestions?

    Are you updating over the air or using iTunes on your computer? If you're doing it over the air, use iTunes instead. It's a little more reliable as far as the download goes.
    If you're doing it via iTunes, disable your antivirus and firewall software. It can interfere with the update.

  • What cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

    what cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

    SSince Apple does not support downgrading the iOS I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

  • HT4623 i had a problem when i update iphone 3gs from ios 5.1.1 to 6.1. How could i fix it?

    i had a problem when i update iphone 3gs from ios 5.1.1 to 6.1. How could i fix it?. I can active my phone?help me, please!

    Well we need to know what your problem is if you want someone to offer a solution for you

  • I am unable to update to IOS5 from Itunes, says "mobile device services not started". What is this and how do I fix it?

    I am unable to update to IOS5 from Itunes, says "mobile device services not started". What is this and how do I fix it?

    Here is a YouTube video which should guide you through a solution:  http://www.youtube.com/watch?v=VLFAo-FWLxE

  • Error 1602 when updating Iphone 4 from 4.3 to 5.. Any help ?

    Error 1602 when updating Iphone 4 from 4.3 to 5 and after that it goes into "recovery mode" but Its not recognized by Itunes, I can only exit it with Tinyumrella and nothing else.

    It seems that the itunes program has some interfefence when contacting the apple server.
    i had this problem gave me error message 3200, i turned off the anti virus after restarting the computer(windows vista) and restarting the phone.
    Turned off the sidebar, and closed any programs in the notifications section such as nokia ovi etc which load up when the computer starts also skype.
    ha presto it began the process of transfering the file to the iphone4 and has now fully updated
    hope that helps
    leon

  • TS3694 unable to update iphone 4 due to firmaware incompatibility. any recommendation?ab

    unable to update iphone 4 due to firmaware incompatibility. any recommendation?
    thanks

    Was an error code included in the message? If so, please include it.
    Do you have the correct iOS 5 file downloaded? Go here: http://www.iclarified.com/entry/index.php?enid=750 and make sure you download the correct .ipsw for your iPhone. If your iPhone 4 is on AT&T (or uses a SIM), it is GSM. If it is on Verizon, it is CDMA. You must download 5.1.1. at this time.
    Once that is downloaded, save it to your desktop. Open iTunes with your device connected. Go to the device menu and find Restore. Hold down ALT while clicking Restore, and choose the correct file (the one you just downloaded). Back up your phone first if you don't want to lose data.
    If you have any more trouble, report back here with an error code (if possible), or simply a screenshot of the error message.

  • How to update iphone 4 from 4.3.1 to ios 6, How to update iphone 4 from 4.3.1 to ios 6

    How to update iphone 4 from 4.3.1 to ios 6, How to update iphone 4 from 4.3.1 to ios 6

    Plug it into your computer running iTunes and click the check for updates button if you're not prompted to update it automatically.
    You must be running iTunes 10.7 on your computer.

  • How to update iphone 3gs from ios 4.1 to latest available version?

    Hi
    My daughter has bought a 3gs which is currently running 4.1. Can it be updated any further and how would she do this? when the phone is plugged into iTunes and we click the update button is just says iTunes is running the latest version and doesn't update the phone.
    Can anyone help please?
    Many thanks
    Jen

    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • Unable to update iPhone 4 to iOS 5

    Downloaded OS X Lion and iTunes 10.5 but when updating iPhone 4 I can't get passed "Contacting the iPhone software update server" screen, I have been trying since 4:30 this afternoon.  Any advice?

    Not from your phone, it will only delete the backup.  You can always connect your phone to a charger and, while connected to wi-fi, initiate another backup by going to Settings>iCloud>Storage & Backup, and tapping Back Up Now at the bottom.  Also, if you don't have your contacts backed up anywhere else, you can download the free app My Contacts Backup, which will back up your contacts as an email attachment.  Send this email to yourself and, if necessary, you can open it on your phone later and tap the attachment to import your contacts back to your phone.

  • Unable to update iphone 4

    I've been trying to update my iphone 4 from 4.1 to 4.2. Everytime itunes finishes downloading and starts to process this message comes up:
    "There was a problem downloading the software for the iphone. The network connection timed out.".
    I've tried downloading the update on multible network connections so it's not the connection.
    Does anyone know what the problem is?

    http://www.google.com/search?source=ig&hl=en&rlz=&=&q=site%3Aapple.com%22There+was+a+problem+downloading+the+software+for+the+iphone.+The+network+conn ection+timed+out%22&btnG=GoogleSearch&aq=f&oq=

  • Unable to update iphone 4 to 5.0

    I keep getting an error when I try to update Iphone 4 to new 5.0 version. Network timed out error. I've tried this on 3 different high speed networks, still can't update.

    No, I tried reinstalling 5.0 in recovery mode, no difference. Restoring from backups, nothing worked, even not synching & starting as new. If you don't have applecare you will have to buy it to get a replacement, even if it is still under the "limited" warranty. I waited an hour and a half at a apple store waiting for a "genius" to see me, waste of time, I left. It worked fine before the upgrade and I have tp PAY for a new phone? Yes, $69 is cheaper than having to pay retail, it's the principal of it, I refuse. I'll upgrade to the 4s as I am stuck on a contract, the 4 is only 4 months old.

Maybe you are looking for

  • Tolerance keys in Invoice Verification

    I have a question regarding tolerance limits: In the logistical invoice verification there are several tolerance keys. The explanation in SAP help is so difficult for someone to understand Can somebody explain me how these work in the system? Not the

  • How to populate a table with ORDSYS.ORDImage item by BLOB item?

    Hi, I have a table, that contain blob column and another table with ORDSYS.ORDImage column and I would like to populate ORDSYS.ORDImage item in table by BLOB item, in which I have store some images?

  • Drag and drop interaction not previewing

    I have a drag and drop question within my project and when I try to preview it or publish the next 5 slides it doesn't work...blank screen while it tries to load. Please help.

  • Missing backup files

    Hi, on 10g R2 on AIX 6.1. I try to recover my database from backup. I have my backup files on file susytem : -rw-------    1 oracle   dba         1163264 Dec  1 02:38 ctl_MYDB_20121201_25_1 -rw-------    1 oracle   dba        36769280 Dec  1 02:38 al

  • Completion Status Sent Two Times

    I am having a problem with my completion status being sent twice to an LMS. I have 5 questions that are multiple choice (I give users two attempts at answering each question). Prior to the Results page, the results are sent to the LMS and the record