Unable to update iPhone software - no error messages

I recently purchased an iPhone a week ago and have just tried to update the software (to 1.1.2). I get as far as "restoring iPhone software..." and that's it. The updating status bar will get to a point, and just stay there. No matter how long the iPhone is connected, the progression bar stays where it is. Has anyone else dealt with this problem?

Here is my advice, DONOT update the phone if you can at all avoid. I received a similar message and the update put my IPhone back to factory setting and I lost ALL data and will now have to readd everything... There is a post that states there is an issue. I don't know if it is happening with the MACs, but there is something wrong in my opinion with the upgrade when using the PC

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HT201263 Unable to update IPhone, I get the message "this update requires at least 2.4 GB of available storage"

I'm unable to update IPhone. I get the message, "this update requires at least 2.4 GB of available storage". What should I do?

The error message is talking about storage space in your iPhone not on iCloud which is what you bought.
You are going to have to clean up space on your iPhone by removing files from it. Good candidate for removal are music and photos.
Allan

When I try to update my iphone software an error message pops up at the end

Lately when I've tried to update the software on my phone, the software will download to my computer and at the very end an error message will pop up saying that the network connecton timed out, even though I was on the internet still. I have then tried again only to get the same results. What can I do to stop this from happening?

This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

Iphone software download error message

When trying to download the latest iphone software I get the error message 'There was a problem downloading the software. The network connection is timed out.' Can anyone help with how to deal with this please ?

On your windows computer...
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

IPhone 3G - unable to update iPhone software due to syncing + back-up process always crashed half way.

- I'm having problem to update my current iphone software (3.1.3 version) to the latest version due to my itunes + iphone unable to complete the syncing + back-up process.
- It always crashed + syncing half way and sadly it always happened after waiting for couples of hours (sometimes more than 6 hours).
- I have tried it soooooo many times but again it still disappoint me.

What "latest version" are you attempting to upgrade to? The iPhone 3G can use up to iOS 4.2.1; any later version will not install. And you might want to stick with 3.1.3 as many people report unsatisfactory performance of iOS 4 on the iPhone 3G.
If you're sure you want to upgrade, and you're sure you are attempting to install iOS 4.2.1 and not some later version, then try a factory restore operation on your phone first, then try again to update the iOS:
http://support.apple.com/kb/ht1414
If that doesn't work, you might want to call your local Apple Store to make an appointment at the Genius Bar. They'll probably be happy to help you perform the software update right in the store. If you use a laptop to sync your iPhone, bring that (and the USB charge/sync cable) with you.

Unable to Update, or find this error message anywhere

The last few (maybe 4-6) times I've run Software Update I get the following error AFTER the download completes, which is particularly annoying since I'm on a dial up connection:
A networking error has occurred: Error NSURLErrorDomain -1005 (-1005).
The only update available is iTunes. The latest output from Console is:
2007-09-29 19:13:29.192 Software Update[369] session:product:061-3923 didFailWithError:NSError "Error NSURLErrorDomain -1005" Domain=NSURLErrorDomain Code=-1005 UserInfo={
NSErrorFailingURLStringKey = "http://swcdn.apple.com/content/downloads/44/52/061-3923/7J8khh7mWqg687fyGJGn87 4Zpyy65cKBwR/iTunesAccess.tar";
Has anyone else experienced this?
The other Mac in my house is having the same problem, it is trying to update iTunes and Final Cut Express, so I doubt it's specific to the iTunes update.
Thanks in advance.

Try a different DNS server ..
Quit the App Store.
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click Ok.
Relaunch the App Store and try updating your software.

Unable to synch iPhone-receiving a error message about missing session ID

I can not synch my iPhone 5s…am receiving error message that session id in missing or invalid

syncing it with what?

Unable to update IPhone software

I currently have version 4.1 on my 3GS. When in the summary screen, it tells me that version 4.2 is available. When I click update, I get a message saying that my version of itunes (9.2.1) is the current version. Is this a glitch? How do I get around it to update my iPhone?
Thanks

To update to iOS 4.2.1 requires iTunes 10.1 or greater. iTunes 10.1 or greater requires OS X 10.5.8 or greater. You need to update your OS & iTunes if you want to update your phone.

I am unable to update the software for my 4s. I am also unable to connect to the app store or itunes, it does not give an error message just says that i am unable to connect. Please help

I am unable to update my software in settings, just says an error occured. I am alsos unable to connect to the app and itunes store. (no error message occured) just says unable to connect. I am using cellular data and its turned on. Help me please

Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

While updating iphone software to 5.0.1, I am getting error message that Iphone cound not be updated because the firmware file is not compatible. Can anyone help me to resolve this issue.

While updating iphone software to 5.0.1, I am getting error that Iphone could not be updated because the firmware file not compatible.
Can anyone help me to resolve this issue.

Using iTunes 10.5.2.11 on a PC running 64 bit Windows 7
First did a full back up of iphone using iTunes
Put iphone into Recovery Mode ( http://support.apple.com/kb/ht1808 ). Erases all user data and settings!
Disconnected USB cable from iphone
Powered off iphone by holding down Sleep/Off button until slider appeared, slid to off, waited until screen dark
Pressed and kept holding Home button while plugging cable back into phone
I still saw the graphic on the iphone that said to plug into iTunes, so I unplugged and re-plugged cable. (I may have released the Home button too soon)
Recovery Mode alert came up in iTunes.
Followed all iTunes prompts to restore phone - it downloaded and sucessfully installed iOS 5.0.1
iphone did not appear in iTunes due to missing pairing file (that made me nervous)
iphone was now at factory settings. I followed prompts on iphone screen to start reactivation process
Eventually the iphone asked if I wanted to restore from a back-up (whew!)
A window opened in iTunes and I was able to select my previous back-up file for the restore
A full restore from back-up then occured
I also allowed a carrier settings update to occur when prompted (not sure that happens in all cases)
When the restore was done I had to re-enter some passwords, but everything was there
iOS is now 5.0.1 (9A406). The whole process took about an hour.

HT1222 My iPhone is unable to update its software to iOS 5.1.1. Any solutions?

I got an error message saying that my iPhone is unable to update its software. The error message gives me the option to close the message or go to settings, so I click settings but it just goes back to the software update page. Any solutions?

"Unable to Install Update - An error occurred installing iOS 5.1.1." There, is that enough to get an intelligent response?

Recent update download upset my entire itunes program. Can't use to sync iphone, ipad, etc nor run any other updates. Get runtime error message, etc...and contact app support team. Says itunes not installed correctly, pls reinstall. tried to no avail.

A recent update download upset my entire itunes program. Unable to use to sync iphone, ipad, etc nor run any other updates. Get runtime error message, Error 7 (windows error 1114) etc...and contact app support team. Says itunes not installed correctly, pls reinstall. tried to no avail.

First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates

"Verifying updated iPhone software" message for 4 hours now, please help!

I'm trying to update to 1.1.1 for 4 hours now, and after downloading and extracting the "Verifying updated iPhone software . . ." message doesn't disappear, nor does it advance or anything.
my phone has never been hacked in any way nor have there been any 3rd party things installed. I signed up as a new at&t customer on day 2 of the iPhone release and never had any trouble till now.
I'm currently overseas and won't be back for the next month. so I've been using me iPhone as an iPod and mail device (wherever I have wireless access) since at&t isn't working here.
could that be why it is not verifying the software and "stuck" in this mode for more than 4 hours now?
I haven't gotten any of the error messages that are mentioned in the other threads, but I'm afraid to disconnect it, as I'm not sure what's going to happen.
Please help!

never mind. I disconnected it, had to restore it to factory settings, but it all came back and now it's working with the new udpate!

IPhone won't update to iOS5 - get error message "iPhone not eligible for ugrade""

I have an iphone 3gs and an ipad, and neither of them will update. I have lion on my 27" imac with all software up to date, and the devices wont update. I recieve error message "your device is not eligible for the requested update"
I have no idea what weird problem this is, but the devices didnt update before i had lion either. Also, they didnt update to recent versions of iOS4, and I recieved the identical error message.
Thanks, Cole

This usually means that the device has been unlocked, hacked or jailbroken. If you use iTunes and click the Update button to update you should never see this message; instead it will say that you have the latest version. Where did you get the update file you are trying to install?

I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.

I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.

Were some of the songs purchased from a different itunes account?

Unable to update iPhone software - no error messages

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