Unable to update iphone via itunes

i have been trying to update my phone via itunes. I keep receiving this error msg "the problem downloading software for iphone. the network connection timed out. I uninstalled itunes and reinstalled them, but I received the same error message. Please assist.

This is asked and answered often. The forum search bar is on the right side of this page.
Try disabling your firewall/security software and try again.

Similar Messages

As I was in the process of updating Iphone via itunes, I got an error message now do I need to restore and lose all my media info

I need to know how do I use my phone now since I was in the process of updating the iphone via itunes, now it is in the mode of connecting to itunes! I really don't want to restore my phone as I may be losing all my media and other contact information! How do I get out of the stupid mode??

Your apps / music / photos etc are stored in iTunes on your computer.
Just do the Restore then re sync your iTunes media.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
Make sure and create a backup following the instructions at that link.

Tried to update iphone via itunes and now all stopped working

So, after some issues with drivers over the weekend, I decided today to finally update iphone.
Attached phone to laptop, started upgrade.
Now it has completely frozen with the itunes icon on the screen alongwith a usb cable.
According to itunes the phone is in recovery mode and needs to be restored prior to anything else.
But it simply won't do anything. It has lost and since found the driver again, itunes is working, phone is frozen.
Apparently the best driver is installed.
Going to work now, so will check in later.
Cheers all.
G

You will have to restore. If the option is there or available forst back up your device to itunes. After the backup is complete you may backup from restore. This will restore your device whilst at the same time keepin all of your previous data. nothing will be wiped off.

HT201210 Unable to update apps via iTunes

I recently updated my iPad2 to iOS7. Huge mistake, but what's done is done. Anyway, since the update I am now unable to update any of my apps. Before the update I had no problems, but now it just kicks out the request and goes into a never ending loop of asking for my password without actually updating anything. Am I the only one with this problem?
In addition to this, I am now unable to use my messages function or FaceTime. Goes into the same never ending loop.

If anything like my Asha 311 how about going to Settings > scroll down off screen to connectivity > net connection - set to Wi-Fi first?
Happy to have helped forum in a small way with a Support Ratio = 37.0

HT201210 i cant update my iphone via itune. ERROR message 1015. have updated everything, still didn't work out

i cant update my iphone via itune. ERROR message 1015. have updated and done all the trouble shooting, still didn't work out. I tried, reinstalling everything, nothing happens, this is suck! can't use my iphone!

http://support.apple.com/kb/TS3694#error1

QUESTIONS: I have an iphone 3gs.just updating to ios5. am at the stage where I chose to restore iphone via itunes. sync seems stuck at step 7 of 7: syncing artwork. Is this necessary and if not how do I get around it?

QUESTIONS: I have an iphone 3gs.just updating to ios5. am at the stage where I chose to restore iphone via itunes. sync seems stuck at step 7 of 7: syncing artwork. Is this necessary and if not how do I get around it?

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

Recent repair has installed 10.9.1, now unable to sync existing email in outlook to iPhone via iTunes as previously.any advice please

Recent repair has installed 10.9.1, now unable to sync existing email in outlook to iPhone via iTunes as previously. any advice please

It is no longer possible, read the posts under the heading More Like This for workarounds.
Also, check this thread, it's a bit long, and a bit stormy but there is at least one alternative method in posted in it.

Updating Apps on iPhone via iTunes on a MacBook Pro

I am trying to update the apps on my iPhone via iTunes but the apps are not appearing on the Apps section to update. Could anyone help?

Hello SeamyMoore,
It sounds like you are not seeing your apps that you need to update in iTunes. I recommend reviewing the following article to download the apps from your past purchases. This will download the latest version of the app. Review the section titled "Using iTunes 11 or later" or "Using iTunes 10.7 or earlier:"
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Thank you for using Apple Support Communities.
Best,
Sheila M.

I'm unable to sync my iphone via itunes

i dropped my iphone on its back... the phone is still working - when i call it, it rings,,, however, the screen is blank and black... i tried to restart it using the home buttom and top button... still didn't turn on.
i'm trying to sync my iphone via itunes on my windows pc - however, because i have a passcode lock on my phone, itunes sends an error message saying that it cannot sync my phone until i unlock my iphone by entering in the passcode.
i tried to do it, even with a blank screen, but it didn't work.
what can i do?

Try this link. I had the same problem, used this and now it works like normal!
http://support.apple.com/kb/ts1567

My ipod touch 4g doesn't show option for os update in setting-general page. Can i update it via itunes by connecting it to computer?

My ipod touch 4g doesn't show option for ios update in setting-general page. Can i update it via itunes by connecting it to computer?

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode ue one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS3694 unable to update iphone 4 due to firmaware incompatibility. any recommendation?ab

unable to update iphone 4 due to firmaware incompatibility. any recommendation?
thanks

Was an error code included in the message? If so, please include it.
Do you have the correct iOS 5 file downloaded? Go here: http://www.iclarified.com/entry/index.php?enid=750 and make sure you download the correct .ipsw for your iPhone. If your iPhone 4 is on AT&T (or uses a SIM), it is GSM. If it is on Verizon, it is CDMA. You must download 5.1.1. at this time.
Once that is downloaded, save it to your desktop. Open iTunes with your device connected. Go to the device menu and find Restore. Hold down ALT while clicking Restore, and choose the correct file (the one you just downloaded). Back up your phone first if you don't want to lose data.
If you have any more trouble, report back here with an error code (if possible), or simply a screenshot of the error message.

TS1967 how to update games via itunes 11.01?

how to update games via itunes 11.01...i cant see the application folder in itunes..and i dont see the option update application...

How many ID Apple have you got? more than one?
If so, in you Itune go to Store->Account
Log-in using the same email and password you used in your Iphone and click on see account.
There you will see all your account information... Look for Purchase History and see if the apps your iphone is saying you have to update is on the list. If they are not listed on the Purchase History is probably because you got them using another ID Apple.
But on the other hand if you see your apps on this list, try to click on "RESET ALL WARNIGS FOR BUYING AND DOWNLOADING ITEMS".
Log-out and try again to update your apps using your Iphone.
By all mean if you have to change you ID Apple in your Iphone go to SETTINGS->STORE on the botton you will see your ID Apple (click on it and a pop-up will show asking you to change you ID Apple) change for your new ID Apple and try all again.
If any path I described here looks different in you Itune is because mine is in Portuguese

Software update check via iTunes with error message (1664).

I had a recent experience with my new Ipad '4'. It is running IOS 6.0.1. When I perform a software update check via iTunes, it returned a message saying that an unknown error had occured (1664). When I connect my iPad 2, and did the same check, it returned the nomal "softawre is current version (IOS 6.0.1)" message. However when I checked the software update via Settings in my Ipad '4'. it returned the msaage "your software is up to date". I had completely rebooted (totally switched off) the Ipad '4' and it still gave me the same message via Itune. not sure what is truly going on here.

The above is from here:
Resolve iOS update and restore errors - Apple Support

Syncing m4b files to iPad / iPhone via iTunes

Wondering if anyone else ran into a problem syncing m4b files to their iPod/iPhone via iTunes. I was able to import these into iTunes with no issues, but when I try to transfer them to my iPod or iPhone, they do not show up in the list. Anyone knows why? I thought, m4b is Apple format. I was able to convert the files to mp3 and get them over that way, but that's a pain in the neck.

That particular Kbase article is the inverse of the question....
It describes device to computer transfers but says nothing about transferring from computer to device.
In fact, the implication from that article is that it CANNOT be done!

Aperture photos to iPhone via iTunes problem

I have just created an Aperture 3 library, and am trying to put some photos on my iPhone via iTunes.
In the Photos tab of iTunes, when I select Aperture the option to sync "selected albums" is greyed out...I can only select "all photos and albums".
With the iPhoto selected I can chose "selected albums".
Any ideas?
Thanks

Found the answer..."Selected Albums" option is not available until Aperture has finished building previews for the entire library.

Unable to update iphone via itunes

Similar Messages

Maybe you are looking for