Unable to update Ipod mini / Computer not responding to Ipod

I recently switched computers and I installed the iPod mini software onto my new computer. This worked at first but when I started moving music from iTunes onto my iPod from my new computer, the downloads would stop even though the music had not been fully downloaded. When I checked my iPod, the new music was not there. I downloaded the new iTunes and the new updater. I then tried to update my iPod software but it said "Firmware failure" and then my iPod mini started showing me the exclamation mark folder every time I turned it on. I tried to restore the iPod using my new computer but everytime I tried to do that, it showed "Firmware failure." Next, I plugged my iPod mini into my old computer and used an old update program to restore the iPod and it worked. When I plugged the iPod back into my new computer, the computer would take a long time to recognize the player but iTunes wouldn'recognize it at all. When I try to update the ipod mini software, it shows initializing for a long time before the program crashes.
What should I do to get this ipod working again?

ok try this ...... this is the totally resetting things to do !!!!! first holthe center and the menu down when the apple comes then hold the center and the play down...... then it should be totally reset.... then install the new ipod updater and itunes 4.9 and then try if it works ...........

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    - Try on another computer
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