Unable to update iTunes on iPhone 5. Please Help!
i am unable to sync my iPhone 5 to my iTunes on my laptop (windows OS.) First, it asked me to update the laptop iTunes, so I did. Next it asked me to update the iPhone's iTunes and here lies the problem.
my iPhone 5's iOS is up to date. I went to settings>general>software update) looking for updates, but it told me that it's up to date. However when I connect it to the laptop and open iTunes, a message appears saying that I need to update the phone's iTunes.)
please help!!!
Reset the iPhone.
Disconnect from the laptop first.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart your laptop.
Reconnect the iPhone then launch iTunes, select the Summary tab.
See if it says: iOS 7.1.2
Your iPhone software is up to date.
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