Unable to update my Lumia 625 to WP8.1. Please hel...

I have lumia 625 and it is not updating fro W8 to 8.1, whether all my friends have updated their phones
Moderator's Note: Post was moved and changed the title into a subject-related title.

Hi, maira12najam34. Is there any error message? If there is, please specify. What connection are you using? Cellular data or WiFi? Here are some tips on how to successfully update your phone's software: How can I update my Lumia with Windows Phone 8? Hope this helps.

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Always worked fine til I tried one of those hand crank chargers, since then I turn it on and it will freeze on the rebuilding screen.
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QRe: Rebuild screen freeze - unable to update firmware as not docking. Help please? So, it freezes on the rebuilding screen after formatting? It is very odd. Just to make sure... you have formatted (not cleaned up) the device from the Recovery Mode menu, right?
My only suggestion now is trying to mount the device on another computer (try one with a BSD or Linux operating system) and format it from here. With some luck, you should be able to see it as a new USB dri've. I am suggesting one of these operating systems, as you have a chance to mount your player on them even if it does not boots up properly. (I did it to recover mine just before suspecting there was a discrepancy on the FATs stored of the filesystem.) In your case, you will have a chance to format the device (using a FAT filesystem, of course) from these operating systems. I am, however, surprised to see that the Recovery Mode format function does not do its work on your player.
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Black Update for Lumia 625

Could someone help me? I have a Lumia 625 and I wanted to update it to Lumia Black. I always look at this website (http://www.nokia.com/global/support/software-update/wp8-software-update/wp8-availability-in-asia-pac... to check tha availability of the update. I'm from the Philippines and the website says Black update is already available in Lumia 625 but I check for updates in the Settings and it just says: "Your phone is up to date. I bought the phone from UAE. What could be the problem with my phone? Please help me.

@Abi99 Good news! I think I got the update via the Nokia Software Recovery Tool because I'm so curious about the program when I last checked my product code. It says that I can install the update 3056.40000.1349.2001 ( I'm sorry I didn't took a screenshot of it from my computer because of my excitement) I followed the instructions and it started downloading . It took almost an hour before it completed the download. My phone started rebooting and then the Nokia logo was shown (with a red background and a status bar) so I thought it is already installing the update to my phone. It took 20 minutes to install. Again it rebooted and started like normal. My apps were wiped-out by the update. The initial setup also appeared (thank God I had a backup on the cloud). I went to the Settings>extras+info and to my surprise, it shows that it already runs Black update. Did I just did the right thing to update it via Nokia Software Recovery Tool?
(I'm really sorry that I wrote a lengthy explanation)

Unable to update my lumia 720 with Amber update

I am unable to update my nokia Lumia 720 with Amber update, even though it is available in India. Plz help me in this.

hi mate, do you have an Indian country variant 720 do you? i would check this and also liaise with Nokia Care in your country directly as to the status of the update. if the update has just been published recently, then it can take a few weeks before it rolls out as it is a phased roll-out.

Unable to update my Lumia 800

Hi all, I have been trying to update my Lumia which I haven't updated since I bought it in February this year. When I try to update in the Zune software, a message tells me my phone is up to date.
The current software loaded onto the phone is version 7.10.8107.79 which clearly is an older version.
The precise message I get on the Zune software is as follows:
"Your phone is up to date
Current phone software version: 7.10 (8107)"
Also, no updates are found when I check for updates on the phone itself.
Has anyone got a solution for this? It will be much appreciated.
Thanks in advance.
Solved!
Go to Solution.

Hi namish2011,
The highest available software version for the phone model is shown on Nokia website, but the mentioned version may not always be correspondingly available as an update for your phone. Availability of the update depends on many factors, such as existing software version on your phone, regional restrictions, and approval of the software by your network service provider, operator or carrier. It may be due to one of these variables that currently the latest available software for you is of a lower software version than displayed on Nokia website.
If you are tied up with your operator, check this article: http://discussions.nokia.com/t5/Pool-of-Knowledge/All-you-need-to-know-about-Operator-Variant-softwa...

Lumia 625 GDR3 Not getting Lumia Black

Hi,
I updated my Lumia 625 3 weeks ago to GDR3 and it was supposed to update to Lumia black as well. However i didnt get the black update. the extras+info still shows amber however i received all the GDR3 options like screen orientation lock and closing the apps with the x button in multitasking window. I attached for you the screenshot of the "About Phone" showing that i have the latest OS version which i compared with my other Lumia 925 and it is the same.
I've been trying to update in "Phone Update" for the past weeks and it is always showing that my phone is up to date. iI also checked nokia support page for my country Lebanon and it is showing as available. we do not have any carrier branded phone here so it is a SIM free phone.
Please help!!!
Thanks,
Ralf
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Hi Ralfyyy,
Welcome to the Nokia Support Discussions!
You are right. You're Firmware Revision Number suggests that you have the latest software version for your handset. Is your System apps up-to-date? If you haven't, you can scan the codes here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Let us know the outcome.

Update for lumia 710

Hi
I want to know that can I update my lumia 710 to WP8?
Solved!
Go to Solution.

Because WP7.x can't be updated to WP8 mainly because of Hardware constraints ..

Update of Lumia Black is not working properly

I have updated my Lumia 625 to Lumia Black version.
But I am not finding any option on setting window for Glance setting.
please guide me

we on lumias 625 does not have glance due to some said hardware restiction some said software restriction overall your lumia black is probably is ok

Unable to update social 1.2(163)

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Have you tried installing Opera browser and going to m.facebook.com instead?
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Unable to update my Nokia Lumia 625

I am unable to update my Nokia Lumia 625 to Lumia black update. Its been several months since Lumia black update has been released but still I am unable to update it. It says your phone is up to date.

Welcome to Nokia Discussions, saquib13.
Try using the Lumia Pusher app. You may download it for free by searching Lumia Pusher on the Nokia Store app on your Lumia device or by accessing the link below.
http://www.windowsphone.com/en-us/store/app/lumia-pusher/d4ef32ad-b9fc-4150-99ba-94daa08798f4
Otherwise, your phone might be running on a custom firmware made exclusively to your network provider and the update for it might have not been released yet.

Lumia 625 black update

I got update for my Lumia 625 ,I installed it and after been finished I can't find any difference and I opened the extras&info sill showing amber software how can I know that the black update is on my device know although its fully installed and the phone restarted and told me update is full

It's not obvious that your phone has been upgraded.
Go to settings > Extras + Info.
It'll tell you the software release version
But...... have a look at
http://www.nokia.com/gb-en/windows-phone-black-update/
You'll find out that you have to download the new camera software and other bits too.
Here's the video about Lumia Black
http://www.youtube.com/watch?v=ruXlufHmdZ4
Another BUT..... The Nokia Glance screen is not availble for the Nokia Lumia 625.
One wonders why Nokia doesn't tell you this, you have to search for stuff on their website and only at the bottom does it tell you that the Glance software isn't available - VERY Unimpressed.

Lumia 625 not registering update

My Lumia 625 is not updating to Lumia black I go to phone update and it says my phone is upto date yet on my extras and info there is an exclamation mark on my Lumia amber software meaning that I need to update.......ive checked availability and yes it is available.........
please help

Did you try the Nokia Software Recovery Tool already? There in that tool, what is your Nokia Product Code? Does that code match the one which is printed on the label of your phone (seven characters)? The Nokia Product Code determines your firmware variant which determines your current version. We can check together, only with this code!
@deepakpdeepu which firmware do you have? Lumia Amber or Lumia Black?

Unable to update Lumia 620 updates

In my Lumia unable to update amber update. When I check software update, its showing your phone is updated . Please tell me how to update

You cant update if your carrier has not approved it or its not available in your region.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Lumia 625 update problem

Hi
Microsoft says the latest update for my Lumia is Denim
why i cant get Denim ?
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Alba1982 wrote:
I actually have the same problem.
In extras+info, you do not have Lumia Denim but Lumia Cyan? Which phone model do you use? If you use a Lumia 625 as well, in the Software Recovery Tool, what is your 7-letter code (Product Code)? No Windows computer or USB: The same code is printed somehwere on your phone (059…). That code determines your firmware variant. That variant is needed to reproduce your issue.
Alba1982 wrote:
WhatsApp is faded out and can`t get accesed any longer..What might be wrong?
Is that related to extras+info?
Or is it related to the update to Lumia Denim? The latter would be a separte issue.
Therefore, did you consider to create a new thread just for that issue? In that new thread, please, mention: Windows Phone » menu » (do not open but long tap) WhatsApp:
A) Are you able to uninstall WhatsApp this way or
B) is Uninstall not available in that menu, or
C) is Uninstall grey?

Unable to update my Lumia 625 to WP8.1. Please hel...

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