Unable to update my nokia 5800 XpressMusic

Hi,
 have nikia 5800 XpresMusic and I have 2 problem.
1) firmware of my nokia is version10 and I can't able to update my fireware via PC suite. I attach the snapshot of error occur during the update.(141M online with pc suite).
2) when I switch of and then switch on the time and date reset and phone requested to set time and date.
P.S- I thik it have problem on bachup battery.
thanks
Attachments:
Nokia.jpg ‏123 KB

First off, you will get few answers here because you posted in the wrong section. This section is for music player problems. This post should go to Software Updates.
To answer your questions
1. Most likely PC settings are at fault. For example AVs and Firewall blocking the internet connection from NSU to Nokia Servers. I do not know your AV product, but most are known to do this if the AV program is not set up correctly. For some AV programs, like BitDefender, not even turning the program and firewall would help, as you must integrate into the system of the AV to allow NSU to connect. As for now, all I can suggest is to try and turn off your AV and firewall.
2. The resetting of the date and time everytime you switch off likely is caused by having a dead auxillary battery on the phone. You need to get this replaced in a Nokia Care Center. Or you could just set time and date to auto-update so that the phone will follow your network's clock and calendar when ever you turn it on.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

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