Unable to update my nokia e71 software

i have tried to update my phone software using nokia sw updater but eash time i click on the update phone software botton it still wont update.... i need some one to put me through please.  

Hi Kandpalg94,
Welcome to the Forum.
In order to update your 5800 XM, I would advise you to download Nokia suite, PC suite is not compatible with your device.
Pfrancoise.
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

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    Hi Kandpalg94,
    Welcome to the Forum.
    In order to update your 5800 XM, I would advise you to download Nokia suite, PC suite is not compatible with your device.
    Pfrancoise.
    If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

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    http://img232.imageshack.us/img232/6139/problemz.png
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    yaltek wrote:
    Hello,
    Thanks for the reply.I have done what you suggested, but it didn't help. 
    Nokia software updater somehow losts connection with the phone just right after the start of update http://img8.imageshack.us/img8/4476/ekranalntsq.jpg
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    I see on both the screendumps that you have your browser (Firefox) running. If your bandwidth is small, the update from Nokia's server will be interrupted so close all applications except your updateprog. Close auto updates for Microsft and shut down (temporarely) the Firewall.
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

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    Attachments:
    Nokia E71.jpg ‏97 KB

    Hi,
    I guess the installation of Ovi Suite is corrupted, please follow the steps provided below to assist you in this regard
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    Hopefully this helps
    Cheers
    Show appreciation by clicking the kudos star :-), or gesture by typing thanks

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  • I can not update, the latest E71 software

    Hello to all
    I bought a few days E71, which is software you 300.21.012. As we have already seen a newer version appeared. When using Ovi software update shows that this is the last version. Eventually it last? or?
    Thanks

    labi wrote:
    how to know if my phone is locked to a network or no,
    does it mean if i can (or not?) insert sim card which content different network?
    If your phone is locked to a network, you will only be able to use a sim card from that network - other sim cards will not work.
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    When your phone checks whether an update is available it sends it internal product code to the server. It is this product code that determines what firmware is available to your handset.
    Many carriers have handsets specifically tweaked for their networks. These handsets have product codes that are specific to that network and have specific tweaked firmware that goes along with it. When Nokia release a firmware update it is for GENERIC Nokia phones that don't have carrier-specific firmware. It is up to the carriers to have their specific firmwares updated to the latest version. With some carriers this takes a long time.
    So if your phone is not a generic Nokia handset, but has a carrier-specific product code with carrier-specific firmware, then you won't be able to install updated firmware until your carrier decides to release updated firmware, even if Nokia has released the generic version and even if your handset has be UNLOCKED from the carrier.
    When a phone with carrier-specific firmware is unlocked from a network, it is simply allowed to operated on other carrier's networks. It still has carrier-specific firmware and a carrier-specific product code.
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    If I've helped you, you can thank me by clicking the green 'kudos' star on my post. Cheers.

  • Nokia E71 software version 300.21.012 released

    Is this software update includes fix for Russian characters?
    Previous version with the same 300.21.012 number had some problems with ъэ characters.

    I installed this update software. Sip and fring used to work fine for me before. Not any more. I never got to handle a full conversation any more: it disconnect, I cannot hear the person I call, or they cannot hear me. It's a mess. I thought that updates were supposed to be better than the previous version. It makes me rethink the whole reason why I bought the E71 in the first place: being able to call people abroad from any internet friendly cafes. There is even a another bug, although this one is not really bothering me much. When I choose Breathing light off in gerenal profile/ personalize, I used to get a cool dark grey bar with the current time. Every minute, the bar would move and update the time. Now the bar is frozen to the time where the phone locked itself and is not updated! If they don't fix the Sip and Fring bug, I'll switch to iPhone.

  • Unable to update my nokia 5800 XpressMusic

    Hi,
     have nikia 5800 XpresMusic and I have 2 problem.
    1) firmware of my nokia is version10 and I can't able to update my fireware via PC suite. I attach the snapshot of error occur during the update.(141M online with pc suite).
    2) when I switch of and then switch on the time and date reset and phone requested to set time and date.
    P.S- I thik it have problem on bachup battery.
    thanks
    Attachments:
    Nokia.jpg ‏123 KB

    First off, you will get few answers here because you posted in the wrong section. This section is for music player problems. This post should go to Software Updates.
    To answer your questions
    1. Most likely PC settings are at fault. For example AVs and Firewall blocking the internet connection from NSU to Nokia Servers. I do not know your AV product, but most are known to do this if the AV program is not set up correctly. For some AV programs, like BitDefender, not even turning the program and firewall would help, as you must integrate into the system of the AV to allow NSU to connect. As for now, all I can suggest is to try and turn off your AV and firewall.
    2. The resetting of the date and time everytime you switch off likely is caused by having a dead auxillary battery on the phone. You need to get this replaced in a Nokia Care Center. Or you could just set time and date to auto-update so that the phone will follow your network's clock and calendar when ever you turn it on.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

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