Unable to update my Office for mac 2011

I am unable to update my office for mac, it says that i have to type the product key.
Afterwords it tells me that it is wrong, but i am sure it is the right one.

Hi Simon,
Although you've stated that "i am sure it is the right one", I'd like to suggest you check on this again. Verify that you are typing the product key and that you are not typing one of these other numbers:
The CD set number
The disc assembly number
The part number
A 27-character PIN
The product key contains 25 characters. If there are 27 characters, then you have a PIN and not a product key. To obtain the 25-character product key, visit the following website, and use the 27-character PIN:
http://www.microsoft.com/mac/getkey
If issue persists after above check, then I'd suggest you check out this KB article and continue the troubleshooting to ensure the issue isn't caused by your machine:
http://support.microsoft.com/kb/2390862
Please also note that this is the forum to discuss questions and feedback for
Windows-based Microsoft Office client. Since your query is directly related to
Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Repair User Permissions

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http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/

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You can also leave comments here:
Fusion drive solution to activate Office for Mac 2011

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http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/

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How do i sync iphone contacts with office for mac 2011?

how do I sync iphone contacts with office for mac 2011?

kennethfromrevere wrote:
I manage all of my email in Outlook, delete email and trash it however the update isn't reflected in the Cloud and\or Apple email. I have to then open up Apple mail and delete again.
Then something is setup incorrectly, which version of OSX are you on, and is this an iCloud mail address (@mac, @me or @icloud)
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HELP!!!! Everything was fine until I upgraded. I really need my office products and I realy dont feel like buying a new laptop (although, I guess I *could* use one )
My specs:
Late 2010 MacBook Air (13") - 2.13 GHz Intel Core 2 Duo
Here is the error log:
Process:
Microsoft Excel [800]
Path:
/Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier:
com.microsoft.Excel
Version:
Build Info:
Unknown-141003~0
Code Type:
X86 (Native)
Parent Process:
??? [1]
Responsible:
Microsoft Excel [800]
User ID:
501
Date/Time:
2014-11-02 12:06:46.841 -0500
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
8A55B2C7-7F03-CE6B-81C2-E5DC23FD3726
Time Awake Since Boot: 2400 seconds
Crashed Thread:
0
Exception Type:
EXC_BREAKPOINT (SIGTRAP)
Exception Codes:
0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/OfficeWindowLocalizer.framework/Versions/14/OfficeWindowLocalizer
Referenced from: /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: Incompatible library version: Microsoft Excel requires version 14.0.50 or later, but OfficeWindowLocalizer provides version 14.0.40
Binary Images:
0x8fe78000 - 0x8feabe03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
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Here is a very easy possible solution, worth trying before uninstalling Office. It worked for us so hopefully might work for you.
We installed Yosemite on a test machine to check for problems. Office 2011 for Mac ran and still does run fine on that machine with Yosemite.
As a result we installed Yosemite on our main machines. At the same time we updated Office for Mac 2011 using the latest update 14.4.7. It was at this point that Office started crashing every time a document was opened.
Solution that worked for us.
1 Using Font Book (comes with your Mac) we removed all duplicate fonts. We selected the automatically remove option.
2 Restart computer.
3 Shut down computer.
4 Restart computer in 'safe boot' to do this:
a) Shut down the computer.
b) Press the power button.
c) Immediately after hearing start-up tone, hold down SHIFT key.
d) Release SHIFT key after Apple logo and progress indicator appears.
e) Once computer has opened, restart the computer without holding down any keys.
5 Hopefully all should be ok now. Your machine might run a little slow for a while as it rebuilds caches etc but all ours were back at full speed after a few minutes.
Best Wishes
Bob

HT1148 Office for Mac 2011 upgrade

How do I direct the Office for Mac 2011 service pack 2 where to find the program which isn't installed in the applications folder?

Hi,
For exerything to work correctly, I would put the Office 2011 folder is in the Applications folder. But there might be an option in the installer to select a different destination for the update if you have the Office 2011 folder located somewhere else.
Next, open Word and go to the help menu and come down to Check for Updates and follow the setps to download the latest update.
Hope this helps.

Unable to update my Office for mac 2011

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