Unable to update my software through creative cloud. receive download error
unable to update my software through creative cloud. receive download error
Hi Jeff,
Thanks for your feedback, I managed to workout the problem.
I went to info on my 'Adobe' folder within the 'Applications' folder on my
harddrive and found that my 'Sharing and permissions' on the 'admin'
option was read only.
I unlocked the Adobe folder and changed my admin privileges to read and
write.
Laura Sassin
Senior Creative Artworker
Marketing Services
<Removed by Moderator>
Similar Messages
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My Apps section in Creative Cloud says "Download Error - Undefined." How does anyone solve that?
My Apps section in Creative Cloud says "Download Error - Undefined." How does anyone solve that?
Hi Brian,
Please refer to the following threads where this issue has been addressed:
1. Re: Creative Cloud "Download Error" message
2. https://forums.adobe.com/thread/1156604
Regards,
Sheena -
Creative cloud says "Download error" following Windows 8.1 re-install
creative cloud says "Download error. Please contact customer support" following Windows 8.1 re-install.
When I click the "Apps" tab an error message says Download error. Please contact customer support.
Any suggestions?Hi raydb,
Please refer to the solution on the thread :http://forums.adobe.com/message/5466160,
Let us know if it worked. You can also contact Adobe Support at http://adobe.ly/yxj0t6
Regards,
Rave -
I'm having issues with downloading and updating my softwares in creative cloud...
I've been notified by creative cloud telling me that 6 of my softwares (Premier, After Effecs, Bridge, Photoshop etc) need updating. I clicked update on all of them at the same time and only one of them (speedgrade) successfully updated. All the rest of them are saying there was an error and that that they are unable to update.The same happens whenever I retry the update.
Any solutions?Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Unable to update Photoshop CC via Creative Cloud
Ok. This is the 2nd problem I faced with CC just within the period of 2 weeks (the last problem was unable to install Lightroom 5.3).
Tonight, CC prompted me to update my Photoshop. But it has been giving me errors.
See the errors below:
01/02/14 19:58:03:240 | [INFO] | | | | | | | 2776 | **File download complete.**
01/02/14 19:58:03:251 | [INFO] | | | | | | | 7840 | *******************End****************
01/02/14 19:58:39:265 | [INFO] | | | | | | | 5204 | *******************start of Download****************
01/02/14 19:58:39:265 | [INFO] | | | | | | | 5204 | GDE Version is 2.0.0.9 (BuildVersion: 2.0; BuildDate: Mon Oct 21 2013 16:23:13 )
01/02/14 19:58:39:268 | [ERROR] | | | | | | | 5204 | The windows error code is - 12180
01/02/14 19:58:39:268 | [ERROR] | | | | | | | 5204 | Failed to get the user proxy settings. Error is 12180. Ignoring the proxy setting in this case.
01/02/14 19:58:39:269 | [ERROR] | | | | | | | 5204 | failed to resolve the proxy setting on the machine
01/02/14 19:58:39:269 | [INFO] | | | | | | | 5204 | The file to be downloaded is http://swupdl.adobe.com/updates/oobe/aam20/win/AdobeCSXSInfrastructure4-4/4.0.2/setup.zip
01/02/14 19:58:39:269 | [INFO] | | | | | | | 5204 | Going to download the file at C:\Users\ccahy_000\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobeCSXSInfrastructure4-4\ 4.0.2/
01/02/14 19:58:39:277 | [INFO] | | | | | | | 5204 | Header Field for the HEAD request is :
HTTP/1.1 200 OK
Connection: keep-alive
Date: Thu, 02 Jan 2014 11:58:54 GMT
Content-Length: 931780
Content-Type: application/zip
Last-Modified: Mon, 30 Dec 2013 02:31:09 GMT
Accept-Ranges: bytes
ETag: "d62b0e-e37c4-4eeb73c91dd09"
Server: Apache
01/02/14 19:58:39:285 | [INFO] | | | | | | | 5204 | Logging the HTTP Header for Byte-Range query :
01/02/14 19:58:39:285 | [INFO] | | | | | | | 5204 | Header contents:
HTTP/1.1 206 Partial Content
Connection: keep-alive
Date: Thu, 02 Jan 2014 11:58:54 GMT
Content-Length: 2
Content-Type: application/zip
Content-Range: bytes 931778-931779/931780
Last-Modified: Mon, 30 Dec 2013 02:31:09 GMT
Accept-Ranges: bytes
ETag: "d62b0e-e37c4-4eeb73c91dd09"
Server: Apache
01/02/14 19:58:40:806 | [INFO] | | | | | | | 7824 | **File download complete.**
01/02/14 19:58:40:816 | [INFO] | | | | | | | 5204 | *******************End****************Moving this discussion to the Creative Cloud Download & Install forum.
Renzeroz please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve the U44M2P7 error. -
Unable to update Photoshop CC with Creative Cloud
I have tried multiple times to download and update the Photoshop CC update that just came out. Everytime I try it gets to the end and then I get an error message that pops up. I click on more details and this is what I get when I open up the file.
09/12/13 07:59:41:266 | [INFO] | | OOBE | DE | | | | 2304117 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/12/13 07:59:41:266 | [INFO] | | OOBE | DE | | | | 2304117 | Visit http://www.adobe.com/go/loganalyzer/ for more information
09/12/13 07:59:41:266 | [INFO] | | OOBE | DE | | | | 2304117 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/12/13 07:59:41:266 | [INFO] | | OOBE | DE | | | | 2304117 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/12/13 07:59:41:266 | [INFO] | | OOBE | DE | | | | 2304117 | START - Installer Session
09/12/13 07:59:41:266 | [INFO] | | OOBE | DE | | | | 2304117 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/12/13 07:59:41:266 | [INFO] | | OOBE | DE | | | | 2304117 | RIBS version: 7.0.0.108
09/12/13 07:59:41:335 | [INFO] | | OOBE | DE | | | | 2304117 | OSX version: 10.8.4
09/12/13 07:59:41:335 | [INFO] | | OOBE | DE | | | | 2304117 | ::START TIMER:: [Total Timer]
09/12/13 07:59:41:335 | [INFO] | | OOBE | DE | | | | 2304117 | CHECK: Single instance running
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | CHECK : Credentials
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | Load Deployment File
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | deploymentFile option not given
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | CHECK : Another Native OS installer already running
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | Create Required Folders
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | Assuming install mode
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | Looking up install source path
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | Sync Media DB ...
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | ::START TIMER:: [Sync Media DB]
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | Pre check media db sync
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | End of Pre check media db sync. Exit code: 0
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | :: END TIMER :: [Sync Media DB] took 490 milliseconds (0.49 seconds) DTR = 1200 KBPS (1.17188 MBPS)
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | Ready to initialize session to start with ...
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | ::START TIMER:: [CreatePayloadSession]
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
09/12/13 07:59:41:336 | [INFO] | | OOBE | DE | | | | 2304117 | Updated source path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC
09/12/13 07:59:41:353 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {0645E6E6-24B3-447F-9DB1-4025C246E588}
09/12/13 07:59:41:354 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:354 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:354 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-tr_TR-100913195813/AdobePhotoshop14-tr_TR-100913195813.zip
09/12/13 07:59:41:354 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {07EB018E-59D8-4E5A-960D-8594AA259BDC}
09/12/13 07:59:41:354 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:354 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:354 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-es_ES-100913194842/AdobePhotoshop14-es_ES-100913194842.zip
09/12/13 07:59:41:354 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {0947C97F-50A5-4424-82E7-A9D0990C0E85}
09/12/13 07:59:41:355 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:355 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:355 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-ja_JP-100913192601/AdobePhotoshop14-ja_JP-100913192601.zip
09/12/13 07:59:41:355 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {253453BC-FAC4-4432-AB00-1CF9D2A59444}
09/12/13 07:59:41:355 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:355 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:355 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-de_DE-100913193241/AdobePhotoshop14-de_DE-100913193241.zip
09/12/13 07:59:41:355 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {264EC5FC-6AE3-47DB-9375-EB7ECBA1BB94}
09/12/13 07:59:41:356 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:356 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:356 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-es_MX-100913194706/AdobePhotoshop14-es_MX-100913194706.zip
09/12/13 07:59:41:356 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {49BEF768-D1F0-46BD-BAFE-BC955786FF02}
09/12/13 07:59:41:356 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:356 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:356 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-fr_MA-100913200739/AdobePhotoshop14-fr_MA-100913200739.zip
09/12/13 07:59:41:356 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {4F95A0E6-6CF5-45E4-A50A-33EF623420C5}
09/12/13 07:59:41:357 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:357 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:357 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-hu_HU-100913200257/AdobePhotoshop14-hu_HU-100913200257.zip
09/12/13 07:59:41:357 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {574AF788-9278-41C0-9E3C-F0B8E47D1B65}
09/12/13 07:59:41:357 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:357 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:357 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-fi_FI-100913195152/AdobePhotoshop14-fi_FI-100913195152.zip
09/12/13 07:59:41:357 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {574BB03D-E080-48A4-B39D-9B9185484E73}
09/12/13 07:59:41:358 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:358 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:358 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-zh_CN-100913193101/AdobePhotoshop14-zh_CN-100913193101.zip
09/12/13 07:59:41:358 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {595D1F57-3169-4202-8F14-20253A53E855}
09/12/13 07:59:41:358 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:358 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:358 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-pt_BR-100913193621/AdobePhotoshop14-pt_BR-100913193621.zip
09/12/13 07:59:41:358 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {71043310-8B20-4959-ABE7-8EFDE77FB93A}
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-fr_CA-100913194527/AdobePhotoshop14-fr_CA-100913194527.zip
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {7D07A074-485B-4237-BC1D-26C4D21231DA}
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-zh_TW-100913192918/AdobePhotoshop14-zh_TW-100913192918.zip
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {8C23EAC1-5210-4166-B509-A99CD11465E2}
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-ru_RU-100913195947/AdobePhotoshop14-ru_RU-100913195947.zip
09/12/13 07:59:41:359 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {8F882B06-A3E6-40D6-B26C-550965E86B21}
09/12/13 07:59:41:360 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:360 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:360 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-Support-100913202319/AdobePhotoshop14-Support-100913202319.z ip
09/12/13 07:59:41:360 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {8F8F383D-43C5-49A3-92E1-E4A828B34C5F}
09/12/13 07:59:41:360 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:360 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:360 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-en_IL-100913200605/AdobePhotoshop14-en_IL-100913200605.zip
09/12/13 07:59:41:360 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {9CA5E494-E902-4AD7-BCD0-49ADE58A4C60}
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-ko_KR-100913192739/AdobePhotoshop14-ko_KR-100913192739.zip
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {9F28730F-9813-45EC-98FC-F385829DD34C}
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-uk_UA-100913200123/AdobePhotoshop14-uk_UA-100913200123.zip
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {B13B355E-102F-42AE-A404-F2B51CF8F09D}
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-sv_SE-100913195017/AdobePhotoshop14-sv_SE-100913195017.zip
09/12/13 07:59:41:361 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {B52EC882-E4FC-4741-AC76-6AB703832E00}
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-nb_NO-100913195327/AdobePhotoshop14-nb_NO-100913195327.zip
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {BBDA971B-546F-4FE3-B1F3-9E09EB0CB7C4}
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-en_AE-100913200431/AdobePhotoshop14-en_AE-100913200431.zip
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {C2E94353-E566-4D01-A6B5-A369F6C21AC5}
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:362 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-Core-100913201043/AdobePhotoshop14-Core-100913201043.zip
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {D26E41DB-583C-45C2-970A-39C35ED1DD19}
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-it_IT-100913194038/AdobePhotoshop14-it_IT-100913194038.zip
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {D3B1D20E-68C3-4236-B7BE-02ADD49CB688}
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-pl_PL-100913195637/AdobePhotoshop14-pl_PL-100913195637.zip
09/12/13 07:59:41:363 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {D98E6EB3-107C-4DEF-8708-F6F1463AC437}
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-nl_NL-100913194215/AdobePhotoshop14-nl_NL-100913194215.zip
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {DC168801-4D7F-4534-975C-31941EA44602}
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-en_GB-100913192408/AdobePhotoshop14-en_GB-100913192408.zip
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {F395729F-1155-43FF-877E-5D9690DDE2A7}
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-fr_FR-100913194350/AdobePhotoshop14-fr_FR-100913194350.zip
09/12/13 07:59:41:364 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {FCC92F58-9FAD-44FA-9D10-E980E1CD5B54}
09/12/13 07:59:41:365 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:365 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:365 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-da_DK-100913193902/AdobePhotoshop14-da_DK-100913193902.zip
09/12/13 07:59:41:365 | [INFO] | | OOBE | DE | | | | 2304117 | Updating media info for: {FE96FE80-D6BB-40D4-AA7C-07B1150033B2}
09/12/13 07:59:41:365 | [INFO] | | OOBE | DE | | | | 2304117 | Ignoring original data since install source is local
09/12/13 07:59:41:365 | [INFO] | | OOBE | DE | | | | 2304117 | Type: 0, Volume Order: 1, Media Name: Adobe Photoshop CC
09/12/13 07:59:41:365 | [INFO] | | OOBE | DE | | | | 2304117 | Path: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC/payloads/AdobePhotoshop14-cs_CZ-100913195504/AdobePhotoshop14-cs_CZ-100913195504.zip
09/12/13 07:59:41:365 | [INFO] | | OOBE | DE | | | | 2304117 | -------------------- END - Updating Media Sources - END --------------------
09/12/13 07:59:41:469 | [INFO] | | OOBE | DE | | | | 2304117 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
09/12/13 07:59:41:469 | [INFO] | | OOBE | DE | | | | 2304117 | ----------------- CreatePayloadSession: machine is x86 ---------------
09/12/13 07:59:51:462 | [INFO] | | OOBE | DE | | | | 2304117 | Setting ignore refcount for 'Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF}' getting upgraded by 'Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21}'
09/12/13 07:59:51:462 | [INFO] | | OOBE | DE | | | | 2304117 | Setting ignore refcount for 'Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C}' getting upgraded by 'Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5}'
09/12/13 07:59:51:462 | [INFO] | | OOBE | DE | | | | 2304117 | ______ Verify Dependency Subscribers ______
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Turkish Language Pack_14.1.1_AdobePhotoshop14-tr_TR 14.1.1.0 {0645E6E6-24B3-447F-9DB1-4025C246E588} requires a parent with following specification:
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Turkish Language Pack_AdobePhotoshop14-tr_TR
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Spanish Language Pack_14.1.1_AdobePhotoshop14-es_ES 14.1.1.0 {07EB018E-59D8-4E5A-960D-8594AA259BDC} requires a parent with following specification:
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Spanish Language Pack_AdobePhotoshop14-es_ES
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Japanese Language Pack_14.1.1_AdobePhotoshop14-ja_JP 14.1.1.0 {0947C97F-50A5-4424-82E7-A9D0990C0E85} requires a parent with following specification:
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Japanese Language Pack_AdobePhotoshop14-ja_JP
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC German Language Pack_14.1.1_AdobePhotoshop14-de_DE 14.1.1.0 {253453BC-FAC4-4432-AB00-1CF9D2A59444} requires a parent with following specification:
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC German Language Pack_AdobePhotoshop14-de_DE
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC North American Spanish Language Pack_14.1.1_AdobePhotoshop14-es_MX 14.1.1.0 {264EC5FC-6AE3-47DB-9375-EB7ECBA1BB94} requires a parent with following specification:
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC North American Spanish Language Pack_AdobePhotoshop14-es_MX
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC MA French Language Pack_14.1.1_AdobePhotoshop14-fr_MA 14.1.1.0 {49BEF768-D1F0-46BD-BAFE-BC955786FF02} requires a parent with following specification:
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC MA French Language Pack_AdobePhotoshop14-fr_MA
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Hungarian Language Pack_14.1.1_AdobePhotoshop14-hu_HU 14.1.1.0 {4F95A0E6-6CF5-45E4-A50A-33EF623420C5} requires a parent with following specification:
09/12/13 07:59:51:463 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Hungarian Language Pack_AdobePhotoshop14-hu_HU
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Finnish Language Pack_14.1.1_AdobePhotoshop14-fi_FI 14.1.1.0 {574AF788-9278-41C0-9E3C-F0B8E47D1B65} requires a parent with following specification:
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Finnish Language Pack_AdobePhotoshop14-fi_FI
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Chinese Language Pack_14.1.1_AdobePhotoshop14-zh_CN 14.1.1.0 {574BB03D-E080-48A4-B39D-9B9185484E73} requires a parent with following specification:
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Chinese Language Pack_AdobePhotoshop14-zh_CN
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Brazilian Portugese Language Pack_14.1.1_AdobePhotoshop14-pt_BR 14.1.1.0 {595D1F57-3169-4202-8F14-20253A53E855} requires a parent with following specification:
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Brazilian Portugese Language Pack_AdobePhotoshop14-pt_BR
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Canadian French Language Pack_14.1.1_AdobePhotoshop14-fr_CA 14.1.1.0 {71043310-8B20-4959-ABE7-8EFDE77FB93A} requires a parent with following specification:
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Canadian French Language Pack_AdobePhotoshop14-fr_CA
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Chinese (traditional) Language Pack_14.1.1_AdobePhotoshop14-zh_TW 14.1.1.0 {7D07A074-485B-4237-BC1D-26C4D21231DA} requires a parent with following specification:
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:464 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Chinese (traditional) Language Pack_AdobePhotoshop14-zh_TW
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Russian Language Pack_14.1.1_AdobePhotoshop14-ru_RU 14.1.1.0 {8C23EAC1-5210-4166-B509-A99CD11465E2} requires a parent with following specification:
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Russian Language Pack_AdobePhotoshop14-ru_RU
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC IL English Language Pack_14.1.1_AdobePhotoshop14-en_IL 14.1.1.0 {8F8F383D-43C5-49A3-92E1-E4A828B34C5F} requires a parent with following specification:
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC IL English Language Pack_AdobePhotoshop14-en_IL
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Korean Language Pack_14.1.1_AdobePhotoshop14-ko_KR 14.1.1.0 {9CA5E494-E902-4AD7-BCD0-49ADE58A4C60} requires a parent with following specification:
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Korean Language Pack_AdobePhotoshop14-ko_KR
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Ukrainian Language Pack_14.1.1_AdobePhotoshop14-uk_UA 14.1.1.0 {9F28730F-9813-45EC-98FC-F385829DD34C} requires a parent with following specification:
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Ukrainian Language Pack_AdobePhotoshop14-uk_UA
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Swedish Language Pack_14.1.1_AdobePhotoshop14-sv_SE 14.1.1.0 {B13B355E-102F-42AE-A404-F2B51CF8F09D} requires a parent with following specification:
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Swedish Language Pack_AdobePhotoshop14-sv_SE
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:465 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Norwegian Language Pack_14.1.1_AdobePhotoshop14-nb_NO 14.1.1.0 {B52EC882-E4FC-4741-AC76-6AB703832E00} requires a parent with following specification:
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Norwegian Language Pack_AdobePhotoshop14-nb_NO
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC AE English Language Pack_14.1.1_AdobePhotoshop14-en_AE 14.1.1.0 {BBDA971B-546F-4FE3-B1F3-9E09EB0CB7C4} requires a parent with following specification:
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC AE English Language Pack_AdobePhotoshop14-en_AE
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Italian Language Pack_14.1.1_AdobePhotoshop14-it_IT 14.1.1.0 {D26E41DB-583C-45C2-970A-39C35ED1DD19} requires a parent with following specification:
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Italian Language Pack_AdobePhotoshop14-it_IT
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Polish Language Pack_14.1.1_AdobePhotoshop14-pl_PL 14.1.1.0 {D3B1D20E-68C3-4236-B7BE-02ADD49CB688} requires a parent with following specification:
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Polish Language Pack_AdobePhotoshop14-pl_PL
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Dutch Language Pack_14.1.1_AdobePhotoshop14-nl_NL 14.1.1.0 {D98E6EB3-107C-4DEF-8708-F6F1463AC437} requires a parent with following specification:
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Dutch Language Pack_AdobePhotoshop14-nl_NL
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:466 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC International English Language Pack_14.1.1_AdobePhotoshop14-en_GB 14.1.1.0 {DC168801-4D7F-4534-975C-31941EA44602} requires a parent with following specification:
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC International English Language Pack_AdobePhotoshop14-en_GB
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC French Language Pack_14.1.1_AdobePhotoshop14-fr_FR 14.1.1.0 {F395729F-1155-43FF-877E-5D9690DDE2A7} requires a parent with following specification:
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC French Language Pack_AdobePhotoshop14-fr_FR
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Danish Language Pack_14.1.1_AdobePhotoshop14-da_DK 14.1.1.0 {FCC92F58-9FAD-44FA-9D10-E980E1CD5B54} requires a parent with following specification:
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Danish Language Pack_AdobePhotoshop14-da_DK
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | DW023: The extension payload: Adobe Photoshop CC Czech Language Pack_14.1.1_AdobePhotoshop14-cs_CZ 14.1.1.0 {FE96FE80-D6BB-40D4-AA7C-07B1150033B2} requires a parent with following specification:
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | Family: Photoshop
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | ProductName: Adobe Photoshop CC Czech Language Pack_AdobePhotoshop14-cs_CZ
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | MinVersion: 0.0.0.0
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | This parent relationship is not satisfied, because this payload is not present in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | This payload will be ignored in this session.
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C}: 0 (0,0)
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF}: 0 (0,0)
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21}: 0 (0,0)
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5}: 0 (0,0)
09/12/13 07:59:51:467 | [INFO] | | OOBE | DE | | | | 2304117 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
09/12/13 07:59:51:468 | [INFO] | | OOBE | DE | | | | 2304117 | Patch Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF} can be applied to product Adobe Photoshop CC Support 14.0.0.0 {7E76327E-86FB-4788-83C3-8B86F66C5F73}
09/12/13 07:59:51:469 | [INFO] | | OOBE | DE | | | | 2304117 | Patch Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C} can be applied to product Adobe Photoshop CC Core 14.0.0.0 {AA01D250-3E72-4FD7-9A3B-F9A9C1DBC016}
09/12/13 07:59:51:469 | [INFO] | | OOBE | DE | | | | 2304117 | Patch Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21} can be applied to product Adobe Photoshop CC Support 14.0.0.0 {7E76327E-86FB-4788-83C3-8B86F66C5F73}
09/12/13 07:59:51:469 | [INFO] | | OOBE | DE | | | | 2304117 | Patch Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5} can be applied to product Adobe Photoshop CC Core 14.0.0.0 {AA01D250-3E72-4FD7-9A3B-F9A9C1DBC016}
09/12/13 07:59:54:232 | [INFO] | | OOBE | DE | | | | 2304117 | Setting property "installSourcePath" to: /Users/Heather/Library/Caches/Adobe/AAMUpdater/AdobePhotoshopCCSupport-14.0/14.1.1/Adobe Photoshop CC
09/12/13 07:59:54:232 | [INFO] | | OOBE | DE | | | | 2304117 | Setting property "mode" to: silent
09/12/13 07:59:54:232 | [INFO] | | OOBE | DE | | | | 2304117 | Setting property "updateManifestPath" to: /Users/Heather/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobePhotoshopCCSupport-14.0/14.1.1/14.1.1.xml
09/12/13 07:59:54:232 | [INFO] | | OOBE | DE | | | | 2304117 | Setting property "workflow" to: updater
09/12/13 07:59:54:232 | [INFO] | | OOBE | DE | | | | 2304117 | Overwrite property "extensionsOnly" to: 1
09/12/13 07:59:54:232 | [INFO] | | OOBE | DE | | | | 2304117 | Overwrite property "mode" to: silent
09/12/13 07:59:54:232 | [INFO] | | OOBE | DE | | | | 2304117 | Overwrite property "patchesOnly" to: 1
09/12/13 07:59:54:232 | [INFO] | | OOBE | DE | | | | 2304117 | Overwrite property "updateManifestPath" to: /Users/Heather/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobePhotoshopCCSupport-14.0/14.1.1/14.1.1.xml
09/12/13 07:59:54:233 | [INFO] | | OOBE | DE | | | | 2304117 | Overwrite property "workflow" to: updater
09/12/13 07:59:54:233 | [INFO] | | OOBE | DE | | | | 2304117 | Found payload actions:
09/12/13 07:59:54:233 | [INFO] | | OOBE | DE | | | | 2304117 | Deciding what installer mode to use...
09/12/13 07:59:54:351 | [INFO] | | OOBE | DE | | | | 2304117 | BEGIN Setting requested payload actions
09/12/13 07:59:54:352 | [INFO] | | OOBE | DE | | | | 2304117 | Value returned on lookup of payload: Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C} is: true
09/12/13 07:59:54:352 | [INFO] | | OOBE | DE | | | | 2304117 | Action string for Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C} is install
09/12/13 07:59:54:352 | [INFO] | | OOBE | DE | | | | 2304117 | Value returned on lookup of payload: Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF} is: true
09/12/13 07:59:54:352 | [INFO] | | OOBE | DE | | | | 2304117 | Action string for Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF} is install
09/12/13 07:59:54:352 | [INFO] | | OOBE | DE | | | | 2304117 | Value returned on lookup of payload: Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21} is: false
09/12/13 07:59:54:352 | [INFO] | | OOBE | DE | | | | 2304117 | Action string for Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21} is install
09/12/13 07:59:54:353 | [INFO] | | OOBE | DE | | | | 2304117 | Value returned on lookup of payload: Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5} is: false
09/12/13 07:59:54:353 | [INFO] | | OOBE | DE | | | | 2304117 | Action string for Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5} is install
09/12/13 07:59:54:358 | [INFO] | | OOBE | DE | | | | 2304117 | END Setting requested payload actions
09/12/13 07:59:54:359 | [INFO] | | OOBE | DE | | | | 2304117 | Collected advanced path check information for INSTALLDIR
09/12/13 07:59:54:359 | [INFO] | | OOBE | DE | | | | 2304117 | INSTALLDIR is a well-formed path
09/12/13 07:59:54:359 | [INFO] | | OOBE | DE | | | | 2304117 | INSTALLDIR is not the root path
09/12/13 07:59:54:359 | [INFO] | | OOBE | DE | | | | 2304117 | INSTALLDIR is on a local volume
09/12/13 07:59:54:360 | [INFO] | | OOBE | DE | | | | 2304117 | INSTALLDIR is on a writable volume
09/12/13 07:59:54:360 | [INFO] | | OOBE | DE | | | | 2304117 | INSTALLDIR is not on a case sensitive volume
09/12/13 07:59:54:360 | [INFO] | | OOBE | DE | | | | 2304117 | INSTALLDIR passed path basic path validation: /Applications
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | BEGIN InstallOperationsQueue Unordered operations
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF}: with operation remove
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C}: with operation remove
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21}: with operation install
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5}: with operation install
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | END InstallOperationsQueue Unordered operations
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | BEGIN InstallOperationsQueue Ordered operations
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C}: with operation remove
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF}: with operation remove
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21}: with operation install
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5}: with operation install
09/12/13 07:59:54:771 | [INFO] | | OOBE | DE | | | | 2304117 | END InstallOperationsQueue Ordered operations
09/12/13 07:59:55:044 | [INFO] | | OOBE | DE | | | | 2304117 | Payloads passed preflight validation.
09/12/13 07:59:55:044 | [INFO] | | OOBE | DE | | | | 2304117 | Call PreSession Custom Hook
09/12/13 07:59:55:044 | [INFO] | | OOBE | DE | | | | 2304117 | BEGIN InstallOperationsQueue Unordered operations
09/12/13 07:59:55:044 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF}: with operation remove
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C}: with operation remove
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21}: with operation install
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5}: with operation install
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | END InstallOperationsQueue Unordered operations
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | BEGIN InstallOperationsQueue Ordered operations
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C}: with operation remove
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1_AdobePhotoshop14-Support 14.1.0.0 {3F056351-DB0B-425A-9009-3B75F49717EF}: with operation remove
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Support_14.1.1_AdobePhotoshop14-Support 14.1.1.0 {8F882B06-A3E6-40D6-B26C-550965E86B21}: with operation install
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | Adobe Photoshop CC Core_14.1.1_AdobePhotoshop14-Core 14.1.1.0 {C2E94353-E566-4D01-A6B5-A369F6C21AC5}: with operation install
09/12/13 07:59:55:045 | [INFO] | | OOBE | DE | | | | 2304117 | END InstallOperationsQueue Ordered operations
09/12/13 07:59:55:347 | [INFO] | | OOBE | DE | | | | 2304117 | Calling the custom action code for pre-remove for payload Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C}
09/12/13 07:59:55:352 | [INFO] | | OOBE | DE | | | | 2304117 | ::START TIMER:: [Payload Operation :{4266C20C-6996-42E3-9356-48DAE37D9F3C}]
09/12/13 07:59:55:424 | [INFO] | | OOBE | DE | | | | 2304428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/12/13 07:59:55:424 | [INFO] | | OOBE | DE | | | | 2304428 | Installer Operation: PayloadUninstaller
09/12/13 07:59:55:424 | [INFO] | | OOBE | DE | | | | 2304428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/12/13 07:59:55:447 | [INFO] | | OOBE | DE | | | | 2304428 | Session {8F882B06-A3E6-40D6-B26C-550965E86B21} modify request for AdobeCode: {4266C20C-6996-42E3-9356-48DAE37D9F3C}
09/12/13 07:59:55:610 | [INFO] | | OOBE | DE | | | | 2304428 | Effective AdobeCode for: {4266C20C-6996-42E3-9356-48DAE37D9F3C} is {4266C20C-6996-42E3-9356-48DAE37D9F3C}
09/12/13 07:59:55:640 | [INFO] | | OOBE | DE | | | | 2304428 | Payload Adobe Photoshop CC Core_14.1_AdobePhotoshop14-Core 14.1.0.0 {4266C20C-6996-42E3-9356-48DAE37D9F3C}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
09/12/13 07:59:56:345 | [INFO] | | OOBE | DE | | | | 2304428 | CustomizedPatch property not found in database
09/12/13 07:59:56:370 | [INFO] | | OOBE | DE | | | | 2304428 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{4266C20C-6996-42E3-9356-48DAE37D9F3C}.db
09/12/13 07:59:56:737 | [INFO] | | OOBE | DE | | | | 2304428 | Attempting to patch file: "/Applications/Adobe Suites/Adobe Creative Cloud/Adobe Photoshop CC/Presets/Menu Customization/What's New.mnu"(Seq 557)
09/12/13 07:59:56:884 | [INFO] | | OOBE | DE | | | | 2304428 | Attempting to patch file: "/Applications/Adobe Suites/Adobe Creative Cloud/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport"(Seq 559)
09/12/13 07:59:57:027 | [INFO] | | OOBE | DE | | | | 2304428 | Attempting to patch file: "/Applications/Adobe Suites/Adobe Creative Cloud/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/LogTransport2.app/Contents/MacOS/hlcrashprocessor.app/Contents/MacO S/HLCrashProcessor"(Seq 561)
09/12/13 07:59:57:089 | [INFO] | | OOBE | DE | | | | 2304428 | Attempting to patch file: "/Applications/Adobe Suites/Adobe Creative Cloud/Adobe Photoshop CC/Adobe Photoshop CC.app/Linguistics/UserDictionaryMigrationTool/frameworks/AdobeLinguistic.framework/Versi ons/3/AdobeLinguistic"(Seq 563)
09/12/13 07:59:57:236 | [INFO] | | OOBE | DE | | | | 2304428 | Attempting to patch file: "/Applications/Adobe Suites/Adobe Creative Cloud/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils"(Seq 565)
09/12/13 07:59:57:284 | [INFO] | | OOBE | DE | | | | 2304428 | Attempting tHi h_cline2,
The log shows there seems to be corruption in the file. Please remove Photoshop from Applications/Utilities/Adobe Installers and try installing again from the root account and try to apply the updates: http://support.apple.com/kb/ht1528 .
Regards,
Romit Sinha -
Creative Cloud Manager - Download Error - cannot update apps
This is an ongoing issue for me. Whether it's AAM or the new CCM, when I attempt to access apps and updates I receive a Download Error message (see pic) which will not allow me to update or download apps.
After experiencing this with the AAM in May, Adobe support provided me with a work around which amounted to creating a new user on my machine and installing the AAM for that user. I was then able to update the apps I'd installed previously and install two more apps on my machine.
Now I'm experiencing this issue again - still for the default user on my machine and now for the new fake user I created per Adobe support's instructions.
I'm using Windows 8, Google Chrome browser (I can't update the apps through Adobe, either).
I'd love to get a handle on this issue and get it corrected once and for all and, hopefully, without having to create another 'ghost' user so I can update and install apps.
Thanks.For my particular issue I finally found a discussion from another user who was experiencing what seemed to be a similar problem. I'm not sure why the AAMUdater folder is wreaking such havoc for some people but not for others. 'Tis a mystery.
I had to unhide the appdata folder (I'm in windows 8):
Windows key + R
Type in 'explorer'
Click on 'View' tab
Tick box next to 'hidden' to unhide
Then I was able to find the AAMUpdater folder:
users/myname/appdata/local/Adobe/AAMUpdate.
I renamed the AAMUpdater folder to oldAAMUpdater (just to make sure this was the issue) and et voila! Success. I could open the Creative Cloud Manager and update existing apps and download new apps.
Thank you, David, for your suggestion. Since I wasn't having a server error I didn't think that fix would pertain to my issue of the anonymous download error. -
The update for Photoshop CS6 Creative Cloud (64bit) downloads but failsto extractand install
The Adobe Application Manager reports an update for Photoshop CS6 Extended but when I tell it to update, it goes through a download and reports "Unable to extract downloaded files. Press retryto download again. U44M11210"
Repeated attempts to download and install have failed.Try http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
-
Need some help, does anyone know what error code 214 means? First action in the creative cloud and this is what I got.
Hi moosies mom,
Please try downloading the update manually from : Adobe - InDesign : For Windows and check.
You might also want to refer to the KB : http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
Regards,
Rave -
Creative Cloud says 'Download Error' and will not reload applications
I need the newest version of Premiere CC and my adobe creative cloud desktop application manager refuses to connect for updates, I have internet connection and valid creative cloud account. Im stuck on premiere version 7.2.2 and I need to be able to open projects created with the newer verison 8. Ive tried signing out and back in to the cloud account as well as re-downloading it.
Have you tried these steps :
1. Navigate to Library/Application Support/Adobe/OOBE and rename it to OOBE.old
2. Enable root account: http://support.apple.com/kb/ht1528 and log on to root
3. Disable any security software if installed on Mac
4.Delete opm.db file located at :MAC : ~/Library/Application Support/Adobe
(opm.db file is present in your user library.This library is hidden from MAC 10.7 onwards.
So in order to locate that,
Click on Go at the top
Select Go to folder
type ~/library/
This will take you to the library folder and then you can locate opm.db file at Application Support/Adobe)
5. Download CC desktop from www.creative.adobe.com and try to install it. Incase you are not successfull then please Check the Activity Monitor and see if AAM process is running, if yes then try to kill the process.opm.db file needs to be deleted in order to process further. WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
Please refer to http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
In case the issue is still not resolved , you can contact Adobe Support.
Regards
Rajshree -
Adobe Creative Cloud Apps "Download Error"
I wonder if anyone can help?
I recently migrated my iMac, which had Creative Cloud setup all fine, to a new iMac. Both run OSX Mavericks.
The new one was having initial problems opening any creative cloud apps that had been migrated over, including CC Manager itself.
I tried uninstalling and re-installing, but no change. I resorted to manually binning all Adobe files and starting again.
This appeared to initially work and I downloaded CC manager, got that running without errors and also downloaded Photoshop without a problem.
However, there was a Photoshop 'Update' available almost immediately which I downloaded and since doing this, I now get an error on the CC Manager's 'Apps' tab.
I have tried the 'Reload Applications' button but that has no effect.
My Photoshop still appears to be working fine but I yet need to download Indesign and Flash and others from CC Manager.
Any ideas?
Thanks in advance for any suggestions.Did you run the cleaner after uninstalling and before reinstalling?
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
Creative cloud app download error
I went to update my apps but this just shows up. I talked in a adobe chat but it was not resolved. Any ideas on what I should try?
Just got done chatting with customer service. This worked for me
I'm running 10.9.5
Sonam: Close Creative Cloud Application (up right corner, click on the cog menu and then "Quit Creative Cloud").
Sonam: From Finder, click Go > Go to Folder.
Sonam: Type ~/Library/Application support/Adobe and hit return.
Sonam: Rename the folders 'AAMUpdater' and 'OOBE' to 'AAMUpdaterOLD' and 'OOBEOLD'.
Sonam: From the Finder, click Go > Go to Folder.
Sonam: Type /Library/Application support/Adobe and hit return.
Sonam: Rename AAMupdater, AAMupadaterInventory folders to AAMupdaterOLD, AAMupadaterInventoryOLD.
Sonam: Launch your Creative cloud desktop. -
Creative Cloud Desktop Download Error.
I cannot install any applications because all I get is this screen:
I've been through all the suggested troublshooting and nothing works.If the document that Mylenium has suggested doesn't work, I suggest you try the following steps and let us know of the result.
1) Remove Creative Cloud Desktop Application from your machine by going to control panel.
( Only do the following steps if you have absolutely no other Adobe applications installed on the machine).
2) Navigate to C:\Program Files (x86)\Common Files\Adobe and rename the folder to Adobe_old
3) Navigate to C:\Program Files \Common Files\Adobe and rename it to Adobe _old
4) Navigate to C:\Users\USERNAME\AppData\Local\Adobe and rename this to Adobe_old.
Post trying the above, please Download Creative CLoud Desktop Application from this link : Download Adobe Creative Cloud apps | Free Adobe CC trial and try the installation again.
Oh and yes, do not forget to turn off the Antivirus post installation to make sure your Antivirus is not blocking the application to connect to us. -
Creative Cloud Application "Download Error"
Hello,
first of all, this is a Repost the orginal Discussion is here: Creative Cloud "Download Error" message
I repost this, cause the solution which was given by one of your Staff Members did not help me..
When I go to the App section on the creative cloud manager I get the message "Download Error. Please Contact Customer Support."
Could somebody please help me fix this?
I have tried restarting my computer, signing in and out of creative cloud, and clearing the cache.
ThanksHi,
the creative cloud application gives me the same message, the problem is that it doesn't identify the number of the error, it only appears the message as the photo of Lukasm12649297.
I also tried to reinstall the creative application and it didn't work.
Could somebody please help me fix this?
Thanks -
Creative cloud installer download error
Hello,
one of the persons in my Adobe Creative Cloud team installed all programs from the package, but Photoshop does not appear in the Applications folder on her mac after this.
In the Adobe Creative Cloud program, whenever we go to the Apps pane, we get the Download Error below.
So it is impossible to try to reinstall Photoshop.
Is something wrong with the download server?
She has +200Gb free space on her computer, so that's not the problem.
I have tried uninstalling and reinstalling the Creative Cloud program (not the individual CC programs), but it still fails like this.
Do i really have to completely uninstall the whole suite and reinstall it agin? The download takes very long...
/PeterHi datpete,
Can you please try downloading in root account: Enabling and using the "root" user in Mac OS X.
If still the same issue then kindly refer the article: http://helpx.adobe.com/creative-cloud/help/cc-desktop-download-error.html.
Additionally you may even try the direct download: Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools.
Note: Kindly follow the very important instructions before download.
Regards,
Romit Sinha
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