Unable to Update Nokia C5_00 Software

Hi..
I am using Nokia C5_00 phone.On Nokia website latest software for Nokia C5_00 is 101.003(copy enclosed) and software currently installed on my phone is 071.005.When I tried to update my phone software through Nokia Suite 3.8.48 and phone software update application message displayed No updates found.I already contact the Nokia Care center they reinstall the software 071.005.Kindly provide me solution.
Attachments:
Nokia C5-00 Software.pdf ‏562 KB

@Har_Singh in the Nokia Software Recovery Tool, what is your 7-letter code (Nokia Product Code)? No Windows computer or USB: The same code is printed on your phone. That code determines your firmware variant which determines your current version. We can check together whether you have the correct variant, only with that code.

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Unable to Update Nokia C5_00 Software

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