Unable to update Nokia Software Updater

I've tried to update NSU from v1.1.25en but once the download tries to install the following error is displayed:
Incorrect command line parameters - Windows installer v2.00.2600.0
Is the problem, software or hardware related?

Disregard, problem resolved.

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Unable to load Nokia Software Updater

Due to problems with my PC, I have had to re-load PC Suite and Software Updater. PC Suit loaded fine but the Software Updater gives this message:
"The version of Nokia Software Updater already installed on this PC is newer than the one you are trying to install. The installation will not continue".
I have downloaded the latest version, and there is no other one loaded as I un-installed all the Nokia software. This is obviously a Registry issue, can someone help in resolving it?
Thanks

I think you can download and install NSU separately. I'd probably uninstall the lot (PC Suite, Cable driver and NSU), then download and install the latest versions of PC Suite and NSU.

Unable to update my nokia phone software

unable to update my nokia 5800 xpressmusic software via pc/pc suite... And unable to download apps from ovi stor

Hi Kandpalg94,
Welcome to the Forum.
In order to update your 5800 XM, I would advise you to download Nokia suite, PC suite is not compatible with your device.
Pfrancoise.
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

Unable to update software in Nokia Ovi Suite & Nok...

Hello,
I am using Nokia 5233(same as 5230) mobile phone from past several months. I reside in India. My phone's current Software version is 40.1.003 From phone I checked for new software update & got to know that latest version is 50.1.001 This update is not available as OTA(Over the air) update directly from the phone. So, I decided to update it via PC.
But, both the Nokia Software Updater & Nokia OVI Suite application shows error when I check for new update. I am attaching the screenshots of the errors with my post. Please, help me out on this issue soon.
Attachments:
NSU.jpg ‏30 KB
Ovi.jpg ‏81 KB

Have this softwares worked as they are supposed to before? It might be a temporary issue going on atm. It seems like there are plenty having issues with update services atm.

Unable to update my software version on Nokia 5800

Hello Friends,
Ever found yourself in a situation where you are unable to update your software version...???
My current software version on my 5800 is v 20.0.012 and the software version date is 26-01-2009. I am unable to update it when I try to - It checks for updates, but then, it says no updates available - Kindly help
Thanks in advance!

Is your phone network branded? Firmware updates for network branded phones have to approved by the network before they are released. Some networks are very slow to approve them and sometimes they don't bother unless someone chases them, So if your phone is branded, ring your network and give em hell.

Nokia Care is unable to update my phone software.....

Hi,
I am using Lumia 710.
I was trying to update my OS to 7.8 with zune, but zune said that your phone is up to date. (8773). So i visited to the near Nokia Care Center, they tried to update the OS, but unable to update and return back me with some cause. (hard disk open or something else.)
And the phone is resetted and all my apps, games, photos & contacts are deleted.
Also told me to submit the phone to send it to Bangalore for L3 Support.
Can you tell me what the reason behind it??
Why Nokia Care unable to update my OS.
Solved!
Go to Solution.

There are two different issues here, firstly roll out to Zune of updates can take a while and secondly Nokia Care wouldn't use Zune to update your Lumia 710 so apparently device has a USB communication issue precluding installing firmware requiring escalation to Level 3 service centre.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Unable to Update Nokia C5_00 Software

Hi..
I am using Nokia C5_00 phone.On Nokia website latest software for Nokia C5_00 is 101.003(copy enclosed) and software currently installed on my phone is 071.005.When I tried to update my phone software through Nokia Suite 3.8.48 and phone software update application message displayed No updates found.I already contact the Nokia Care center they reinstall the software 071.005.Kindly provide me solution.
Attachments:
Nokia C5-00 Software.pdf ‏562 KB

@Har_Singh in the Nokia Software Recovery Tool, what is your 7-letter code (Nokia Product Code)? No Windows computer or USB: The same code is printed on your phone. That code determines your firmware variant which determines your current version. We can check together whether you have the correct variant, only with that code.

N95 : Nokia Software Updater can't find phone

Please help, my N95 has been nothing other than a source of misery since I got it. I'm trying to update the software in a hope that the phone will stop crashing on a regular basis, but NSU doesn't want anything to do with it.
I'm running Windows 2000 and I've used the Nokia site to get the latest version (1.3.85 en) of NSU. I've connected the phone to the computer, Windows detects the phone as expected, but NSU never does. After a long pause I get the extraordinarily useless message:
'Unable to find phone
'1 Please check your phone is switched on and connected to your PC and try locating the phone again
'2 Some phone models require that you select the correct connection type from the phone. In such a case, make sure that you have selected the default or PC Suite mode.
'If the problem persists it means Nokia Software Updater does not support your phone model.'
To answer 1 - the phone is on, connected and I've tried several times.
To answer 2 - I've tried all the modes supported by the N95 including PC Suite mode.
The problem persists, the Nokia site tells me that my phone is supported and that an update is available - so the last part is also wrong.
I've uninstalled NSU, restarted the machine and reinstalled - nothing.
Has anyone got any idea what could be wrong? I'm pretty much at breaking point with the N95 and this is doing nothing to improve my opinion of the machine. I want to like the N95, but it's making things hard. Taking it to a Nokia store is not an option, there are none in my area, there is no over-the-air option to do the update, so I *MUST* use NSU if I want a usable phone.
Thanks in advance.
Mike.

Hi,
Thanks for the quick reply, but no luck so far.
My firewall is ZoneAlarm. I switched it off and tried again with the updater - no luck.
I then reinstalled Nokia PC Suite for the N95 *AND* Nokia Software Updater for the N95, restarted Windows (again disabling ZoneAlarm) and tried to reconnect the phone.
Nothing. PC Suite never finds the phone, NSU gives the same useless error message.
Windows DOES see the phone, if I click on the USB Connect/Disconnect icon in the system tray I see:
Nokia N95 USB Phone Parent
However, the little icon has a yellow warning exclamation mark on it which is usually a sign of trouble. Clicking [Properties] tells me:
Device type: Wireless Communication Devices
Manufacturer: Nokia
Location Nokia N95
Device status
This device cannot start
I'm not sure if this is the cause of the problem.
I've tried using various cables, connecting directly to the computer rather than through a hub, USB 1 rather than USB 2, but still no luck.
Is it time to call an exorcist?
Mike.

Nokia Software Updater not working on Nokia 6120 c...

My phone is the:
Nokia 6120 classic (RM-243) on the 3 network
Software Version 3.70.
I was using the Nokia software updater to update my Nokia 6120c.
It found my phone and a new software version 3.83 was available.
I then proceeded to follow the instructions on screen which led to the latest software download to the PC.
Once the download to the PC was complete another screen showed the download to the phone.
The progress bar was stuck on the same 15 seconds and no progress was made.
Another screen was then displayed showing 'phone recovery', with 4 steps available:
1.remove battery and charger from phone
2.insert the battery and insert the charger
3.click 'retry' to continue
4.press the phone's power button
After following the steps the same software update screen is displayed showing the progress stuck on 15 seconds. Once that fails the same 'phone recover' screen appears.
I closed the updater application and checked the software version using *#0000# and it still shows the same software version 3.70. No software update occured.

leas give me URL to download old Softwere v3.83 for nokia 6120c because i install v6.01 but i dont really like it thak you
hello there,
its is not possible to roll back the firmware. the only way you can update your frimware is to use NSU, for some newer phones FOTA and nokia care points. in very rare instances nokia care points will roll back the firmware but it is at thier discretion and you have to have a really good reason for asking them to do so.
usually alwyas check for the latest nsu, all the drivers and latest version of the pc suite prior to any firmware updates. if your phones are branded to a network, it is up to the network to approve firmware updates prior to release. this might be a reason why some of you are unable to download the latest firmawre for your phones. you can contact your provider and ask them if the latest firmware had been approved by them for release.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

I can not update my N95 using Nokia Software Updat...

I can not update my N95 using Nokia Software Updater.
The error message "unable to update the software" will appear.
I have version 12.0.013.
Come with ideas, I have contacted Nokia's support and they want me to send the phone to them but it may be the final solution.

This page might answer your question:
http://linux.sgms-centre.com/nokiafaq/branded-phones/
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

N95 Nokia Software Updater can't find phone, but P...

Hi,
The Lastest version of Nokia Software Updater can't find my phone(connected via USB). But Nokia PC Suite connects to my phone. Very weird.
I'm running windows vista business, Dell Laptop.
I have checked(using product code:0548763), and my N95 Firmware can be upgraded to v12.#, currently firmware is v11.#
I have disabled my windows firewall, and unistalled my McAffee anti-virus.
I think the issue might be with vista, because i successfully upgraded my phone on windows XP from v10.# to v11.#
But then PC Suite shouldn't work, on vista? I tried adding NSU to data execution protection exclusion list.
Can anyone help?
Thanks
Dasdk

i dont think the problem is with PC OS ..
i have xp and i cant upgrade my N 95 ..
it sometime shows Phone not recognized and sometime it sshows unable to retreive phone info....
this update thing sucks man !!

Unable to update N97 software

I have been trying to update my version 12.0.026 software on my N97 to the 20.0.026. The software updater has recognised the device, downloaded 109.1 MB of the update but then says it's unable to complete it. I start again- it goes back to about 106 MB, downloads up to 109.1 and stops again....
I was unable to do this via OVI suite etiher. ANy suggestions?

I had an issue with an earlier version of NSU and my beloved n95 8 gb that seemes to be the issue you are exploring. First I had issues with my firewall, so i disabled it. Then it downloaded almost the update but stoped right before the finish and went going into some loop-kindofthing. I checked my internetconnection but it seemed ok. As I could see, it looked like an issue with the software. I downloaded an updated version of NSU and everything worked fine. If you are using NSU on W7 you might try out this http://betalabs.nokia.com/apps/nokia-software-updater if this isn't the version you are using. I don't really know the answere to this one.
Message Edited by Fender77 on 19-Jan-2010 06:21 PM

Unable to update support software

Hi,
OVI suite can't update the support softare on my N97... it's says "unable to install support software". Any solutions?
On the PC I already unistall all Nokia software, used PCSuite Cleaner and cleaned the registry and then reinstall OVI Suite.
I don't wont to hard reset the phone, format drive E and reinstall all the software!
N97 FW 22.0.110.C01.01 - RM-505
Win XP SP3

Hi every one support staff fixed my problem...
here this support email....summary; if you have installed two software for your nokia (NSU and Ovi Suite) either must work on last version...
My Nsu was not last version...After installed NSU Last version, everything is working perfect
Hi,
It seems PC Connectivity Solution 10.35.0.0 installed by Nokia Software Updater causes these support software installation failures. You need either to update the Nokia Software Updater to the latest version from Nokia.com (that will update also the PC Connectivity Solution to the newer version), or uninstall the Nokia Ovi Suite and PC Connectivity Solution from Windows Control Panel (Programs and Features) and then reinstall Nokia Ovi Suite 2.2.1.23.
Please let us know the updates.

6220c - Unable to update software

Hi.
Above phone on 3 UK network. I wish to update the software version from 3.06 to current 3.23 but am unable to do so.
When I go to check for updates I get 2 options.
1st option is to update via 3 software update, this is unsuccessful as I get an error message stating the wrong username and password. I do not know the username and password.
2nd option is to update via Nokia software update. However this tells me there is no update available!
Has anyone any experience of this?
Many Thanks

It seems that nokia has some problems delivering the update i have a 5610xm and i cant get the laest update which is avaible since 3rd july 2008

Does the Nokia software updater version 1.4.64 sup...

Does the Nokia software updater version 1.4.64 support N85?
When I tried to update and the massage always appear "Unable to retrieve phone information" Does anyone having the same problem?
Solved!
Go to Solution.

Got the same problem: Unable to retrieve phone information.
I reinstalled Nsu -> did not help. Same error.
I am using the general Profile and restarted the phone several times (plus removing battery) etc etc.
My product code is 0572856.
My custom version is 10.045.203.2 (29.09.08)
According to my phone provider there is a newer software available. I got the problem that the caller-id is not always shown when the contact is saved in the phone: When i save my second number in my n85 contacts with the international dial code, i can see the contacts name when receiving SMS only, but not if i get called from that number. When i remove the international dial code i can see the contact's name when i get called but not when i receive a SMS. I have only one contact saved in my phone (no duplicates!). Tried to move it to sim memory, to either use one memory or both memories. Nothing helps. Whether the number is from the same phone provider or not does not make any difference. I cant save both formats in one contact either.
According to my phone provider this is a known bug and can be removed by downloading the latest firmware for N85.
But i cant download anything, dont even know if there is really a newer software to download for my above mentioned version.
i tried to download nsu-versions in other languages, but that did not help too.
any help/suggestions?

I did a software upgrade to IOS6 and my Iphone4S is now unable to update. Do I lose all my contacts and calendar entries when I restore?

I did a software upgrade to IOS6 and my Iphone4S is now unable to update. Do I lose all my contacts and calendar entries when I restore?

You should be syncing all your contacts and calendars with your computer, either via iCloud or iTunes, so it is easy to re-sync them back to the phone after you restore.

Unable to update Nokia Software Updater

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