Unable to Update or Restore 5th Gen Ipod

I just bought a new ipod and have been unable to transfer music from my g5 to the ipod.
From itunes, under my ipod, it shows the playlists and all of the songs in the playlists are greyed out. It shows the capacity that the songs are on my ipod, but I can not see/play them on the ipod.
I followed the 5 R's, and am unable to do Restore.
From the itunes summary screen, the Update and Restore buttons are both greyed out, and it says only Macintosh-formatted ipods can be updated.
From the Ipod > Settings > About > Format - The format shows as Windows, and I am unable to switch to mac.
I have the latest versions of Tiger and itunes.
Thanks

try opening Disk Utility (with your iPod plugged in) and repair disk permissions on both the iPod and your main hard drive.

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    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
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    - Try on another computer/network
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    Hey jtom234412,
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    Build Version: 2
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    Source Version: 7320601
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    Thread: 0
    Exception: EXCBADACCESS (0x0001)
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    USB Device: iPod, Apple, Up to 480 Mb/sec, 500 mA
    USB Device: BCM2045A, Broadcom Corp, Up to 12 Mb/sec, 500 mA
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
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