Unable to update or restore iphone 4

While attempting to update to ios 5 my iPhone 4 has completely bricked - please help!
OK, in order.....
I downloaded iOS 5.something manually via iTunes and then attempted to install on my iPhone.
During this it threw up an error code - 4 i think.
Tried several times with no luck so decided to update iTunes to latest version (as advised).
During installation it seemed to have some problems with device support but (i think) this finally worked.
Fired up iTunes and plugged in iPhone.
I'm then told that i need to restore it so dulyhit the button.
iTunes then stalls for around 10 minutes while "preparing iPhone for restore".
Then "Restoring iPhone Software" starts.
Progress bar then stops and i'm told that an unknown error (14) has occured.
I now basically have no an unusable phone!
I've now been at it for approximately 4 hours, i've uninstalled/reinstalled iTunes, restarted my PC and gone through the restore proccess many times with no luck!
Anyone got any advice?

You could always try restoring and updating on another user account on your computer or on a totally different computer that has iTunes installed on it.

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I need help to solve this problem. I can't update my iPad through iTunes. For several weeks now I've been trying it but get the same error 3194 or 3014 even after following all the troubleshooting steps. I ran iTunes diagnostics and here is the report
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP 620
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 00CBB05C02A1C3B8
Current user is an administrator.
The current local date and time is 2012-01-09 20:00:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {B564CD6A-E46D-4FEC-999E-84D3C0A28335}
Description:                 Microsoft Virtual WiFi Miniport Adapter
IP Address:                 192.168.86.1
Subnet Mask:             255.255.255.0
Default Gateway:       0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:         Thu Jan 01 00:00:00 1970
Lease Expires:           Thu Jan 01 00:00:00 1970
DNS Servers:              192.168.86.1
Adapter Name:           {6A9E8567-4F62-4657-950F-65F24F6FCBBD}
Description:                 Realtek RTL8191SE 802.11b/g/n WiFi Adapter
IP Address:                 192.168.1.9
Subnet Mask:             255.255.255.0
Default Gateway:       192.168.1.1
DHCP Enabled:          Yes
DHCP Server:             192.168.1.1
Lease Obtained:         Mon Jan 09 10:49:58 2012
Lease Expires:           Tue Jan 10 10:49:58 2012
DNS Servers:              192.168.1.1
Adapter Name:           {96A150FC-3362-4461-9577-007B851EA201}
Description:                 Realtek PCIe FE Family Controller
IP Address:                 0.0.0.0
Subnet Mask:             0.0.0.0
Default Gateway:       0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:         Thu Jan 01 00:00:00 1970
Lease Expires:           Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
SSL 3.0 Support:       Enabled
TLS 1.0 Support:        Enabled
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Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
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iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Jbenzins iPad, iPad 2 running firmware version 4.3.5
Serial Number:            DQTG4MK5DFHW
**** Device Sync Tests ****
Sync tests completed successfully.
I don't know what to do again, please helpppppppppppp

Check out this Apple article -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
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Unable to update or restore iphone 4

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