Unable to Update Phone Software

Respected Sir,
I am using Nokia C5 phone.I installed Nokia PC Suite on my computer and connect my phone with Pc Suite.But unable to download latest version phone software i.e 101.003 for my Nokia C5-00.Following steps are followed:
1.Download Nokia Pc Suite.
2 Install it on computer
3.Connect phone with PC Suite by USB Cable.
4.Select Software update option appears on Right Hand side of Nokia Pc Suite.
 But when I follow above mentioned steps only updated apps for my phone are shows which are optional.But no updated phone software was shown.I am using Nokia Pc Suite 3.8.30.On Nokia website shows updated software for Nokia C5-00 is available.Why I unable to download it by using Nokia Pc Suite.I already contact Nokia Care Center about this but they unable to solve the problem.Kindly help me and solve the problem or provide me direct link from where I download updated software for my phone.Find attach file for more information.Current version of my phone software was 071.005
Attachments:
Nokia C5-00 Software-1.jpg ‏69 KB

Availability of update depends on Product Code / Region. Also, for Network locked devices, update is possible only after an approval from the Operator. Hence, even if an update is released in general, it need not be for your specific device. Seems, one of these reasons is preventing you from getting the update. In this case you need to wait and keep on checking or if you want you may ask Nokia Care whether they can update the Firmware ...
BTW, what you are using is not the Nokia PC Suite but Nokia Suite ...

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