Unable to update Premiere Elements to 12.1
I have problem updating my version of Premiere Elements to 12.1. I get this error U44M1P2003 and I don't know how to solve it.
I have Win7 Pro 64bit
Thanks in advance
mdc
I read the help and check the registry but I cannot find none of the 9D80A7B7.... or 777B751F... voices..
I will try uninstalling completely and re installing it
thanks
Similar Messages
-
Error updating Premiere Elements 12 to 12.1
I keep getting an error when trying to update to Premiere elements 12 to 12.1. Not sure why.
chief340
What computer operating system is your Premiere Elements 12 running on?
What is the exact error message? Did you do the update with the antivirus and firewall(s) disabled?
Please read the following and then let us know the outcome.
http://www.atr935.blogspot.com/2014/03/pe12-update-121-released.html
Thank you.
ATR -
Unable to update Premier Elements even after the Product and Serial number have been registered
Trying to apply online updates through Premier Elements but i am told there is a problem with the serial number.
I have followed all the online advice to try and resolve but nothing seems to work.
Help required please.cathfre
This is not Adobe. Rather user to user.
We will try to help you but typically Adobe is the only one who can resolve serial number issues.
But, whether here or at Adobe Chat, details are needed.
1. What version of Premiere Elements is involved and on what computer operating system are you trying to run it on?
2. Did you successfully install the version and ran into problems only when you went to use Help Menu/Update or some
other scenario? If so, what was the exact message that you got from Help Menu/Update? What were you seeking to update -
Camera Raw or an Update for the version that you have?
We will be watching for your details.
Thanks.
ATR
Add On...If you have the current version and want to contact Adobe Chat, please click on the following link
Contact Customer Care
which is set to
Premiere Elements
Adobe ID, Signing In
Adobe ID. Sign In, and Account Help
Chat Panel
If the link does not hold its set, then you will have to navigate to the Chat Panel using the above titles as guides.
At this moment, the Chat Panel seems to be in working condition. -
Unable to install Premiere elements on mac
I am trying to install Adobe Premiere Elements 10. I am on a Mac and start with disc 3. It gets 51% done then exits with exit code 7 and the following message
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed
What do I do?Thanks for all the replies. Steve has the correct answer. I just do not understand why a program bought directly from Adobe would be shipped when Adobe knows it needs a fix. Why do they not at least note it with the shipment. Not everyone know to check this forum and most people assume a company like Adobe to sell only quality products.
Thanks again to all who took the time to answer. -
Unable to launch Premiere Elements 11
I can not launch Premiere Elements 11 anymore. I have used this software without any troubles for some months.Today, I got a Windows error message two seconds after launching the software (program stopped working correctly).
I have rebooted/reinstalled...nothing helped so far.Some links to go along with what Hunt asked
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
U44M1I210 Error updating Premiere Elements 12, any resolutions or analysis?
Launched Premiere Elements.
From the the Add Media page.
Selected Update
D/L update sucessfully
"Update did not install
Error message:
Adobe Premier Elements 12.1 update
Error installing this update.
Error Code U44M1I210"U44M update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
or
Select a topic, then click I STILL NEED HELP to start Premiere Elements chat
-http://helpx.adobe.com/contact.html?product=premiere-elements -
How do I open Adobe Premiere Elements 12? I opened it for a few days and now I can't. Serial Number was validated when I installed and it is asking for it again. When I hit validate, it says connect to internet.
iaking
What computer operating system is your Premiere Elements 12 running on?
At Sign In, have you been getting messages about connecting to the Internet and fixing your computer clock? If so, updating
the Adobe Application Manager was my solution...see details
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Please let us know if anything in the blog post cited above works for you. If not, we will consider other troubleshooting to
resolve you issue.
Thank you.
ATR -
I can't update Premiere 2014 to 2014.1 (blue highlights) (v8.1) on PC (Windows 8.1). CC says it is 'up-to-date'. While on Mac it is updated and I got blue highlights. I try to uninstall everything from control panel and reinstall it back. It doesn't work.
Dym when you reinstall Premiere all available updates will be applied. Do you meet or exceed all of the system requirements listed at System requirements | Adobe Premiere Pro?
If so then please check the installation logs of the updates for the specific error messages preventing the updates from being applied. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion. -
I am unable to open premiere elements 11 PDapp.exe (0xc0150002)
Also I had to reinstall Adobe aplication manager, I reintall the hole program too. and do not work
Adryah
Thanks for the follow up information.
The first thing that is of concern is the 2 GB of installed RAM. But, that should be enough to get at least Premiere Elements 7 installed.
When you started the reinstall of the program, did you do so with the antivirus and firewall(s) disabled? The typical scheme would be
a. uninstall (Control Panel route)
b. ccleaner run through (regular cleaner and registry cleaner parts)
c. reinstall with antivirus and firewall(s) disabled.
What was your source for the Adobe Application Manager? Have you confirmed that your Premiere Elements 7 is installed or not via its presence or absence in Control Panel/Programs?
Please explore
Local Disk C
Program Files (x86)
Common Files
Adobe
then in the Adobe Folder is the OOBE Folder. Rename the OOBE Folder from OOBE to OLDOOBE.
Does the issue disappear?
We could also look at deleting the Adobe Premiere Elements Prefs file and the whole 7.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
7.0
and in the 7.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 7.0 Folder in which it exists.
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Please review and consider and then we will decide what next accordingly.
Thank you.
ATR -
Unable to install Premiere Elements 11 [was: Question,]
Why is it almost impossible to install Adobe products,Yesterday I bought a new camera and Adobe Premiere Elements 11 came with it, and after spend almost 2 days trying to install it I gave and nearly threw my laptop through the window in the process, so then I tried getting help from Adobe , that proved to be a total waste of time,, so then I tried to download Adobe Photoshop Elements 13 ( trial ) another waste of time, at this stage my laptop is getting closer and closer to the window, I've done everything it told me to do,but nothing would work,, so if anyone out there could help me, I would be over the moon,, Now I better go and clean up all the loose hair on my desk, and I've no idea just how I'm going to explain the big red ( bloody ) bald on my head,because if I tell her how it really happened, I think she might send for the men in the white coats@
Hello John, My operating system is Windows 8.1 64 bit, well the disc I have is brand new, I actually got 2 discs with a new camera,I only bought on Tuesday.1; Adobe Photoshop Lightroom 5;; ( no problem with this one ), 2; Adobe Premiere Elements 11, ( this was when the fun started ) I loaded the disc, followed all instructions on screen,, it downloaded until it came to approx 90%. then a window appeared saying there was an error and asked me to Retry, Abort or Ignore, I hit the retry button,, nothing happened, so I tried the ignore button, still nothing happened, so I tapped the ignore button again a few times , then it finished downloading, ( I thought this is great ) until the installation began, that went great until about 86% then the window popped up again ,, Retry; Abort or Ignore, but this time no matter what I did , it would not complete the installation, I tried this at least 10 times and everytime with the same results,so then I tried to download a 30 trial of Photoshop Elements 13, , yes you've guessed right, the exact same thing happened,I'd be very grateful for any help you might be able to give me.Kind Regard's,Barry.
-
Unable to install premiere element with student activation code?
I bought my student premiere element and photoshop combo pkg in October 2014. When I got home I could not install the program permanently without waiting for Adobe to accept my student ID and provide a serial number to install both. I received it but did not use my paid copy right away. Instead I used the schools. Now I am trying to install it (again, first one I deleted today) but no matter what I do it will not accept my 16 digit serial number. I have been working on this since 8 pm last night. Adobe would not answer on line. Today I went back to Best Buy they couldn't help me, but tried their best. The Geek Squad guy said I should contact Adobe. I have been waiting on hold for 30 minutes. I NEED TO GET THIS DOWNLOADED FOR A SCHOOL PROJECT. Any advice?
Marilyns6335817 I am sorry you are facing difficulty locating your serial number. If it is registered then your serial number will be available under your account at http://www.adobe.com/. For additional details please see http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you have not redeemed your redemption code then please see Redemption Code Help for information on how to redeem the redemption code. The serial number will be registered to your account as part of the redemption process. -
Unable to view Premiere Elements on my second monitor (attached to my laptop)
No "playback settings" option shows up under project settings (which seems to be the way to resolve this?) Any suggestions would be greatly appreciated. Thanks!
laurelgr
I have just looked at what you described for your Premiere Elements 12 on Windows 7 Professional.
In my case, I used Premiere Elements 12 on Windows 8.1 64 bit laptop.
Independent of Premiere Elements 12, the Control Panel Display offered 4 choices
1. Duplicate these displays
2. Extend these displays
3. Show desktop only on 1
4. Show desktop only on 2
There were no problems with "Duplicate these displays" except monitor 2 had full screen whereas monitor 1 did not. At this point, non adjustable.This was the case whether Premiere Elements was involved or not involved. And, I do not see this choice as worthwhile for the limited functionality of the Premiere Elements 12 Window Menu/Dual Monitor feature.You end up with each monitor showing the Timeline panel with no where to go.
Now if you select Extend these displays, this probably is more intended for the Premiere Elements Dual Monitor feature. You get both monitors, each full screen view. However, monitor 2 has only the Taskbar at the bottom of its monitor screen. For details on the Premiere Elements dual monitor feature, please refer to
ATR Premiere Elements Troubleshooting: PE11: Dual Monitor Workflow Concerns
Please review and then we can discuss this further.
If the feature that you seek is not there for you in Premiere Elements 12, please remember to get your money back under the Adobe 30 day money back if you purchased the product from Adobe.
We will be watching for further developments.
Thank you.
ATR -
Unable to install Premiere Elements 13 upgrade
During the zip file extraction, it quickly jumps from 20% to 97% and then reports:
"A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."
There is over 800GB available on the drive and I am running as Administrator with full rights to the machine. As a result, I thought the zip file must have been corrupted during download. I have downloaded 3 times using two different browsers, a 4th time using the alternate download method, and a 5th time with all anti-virus and firewall protections temporarily disabled.
In all cases, I still receive the same error during the .zip file extraction.
Ideas?Thanks for the response Jeff. I was eventually able to connect with Support through a Chat session. They provided links to download a trial version of Premiere Elements, which I was able to install and then apply my license. The Support rep said this is necessary in about 1% of the installation attempts, which is interesting since it has been necessary on both of my computers so far. I tried the same approach with Photoshop Elements, but the first attempt failed with a similar error. I am trying on the second computer now. It really should not be this difficult to install a purchased product. I also wasted over 3 hours on hold today attempting to get a refund (before I was able to connect with Support). Not a good experience.
-
Unable to install Premiere Elements: processor is wrong [was:Photoshop]
I have installed photoshop elements but cannot do so with photoshop premiere elements as I am told that the prossesor is wrong.
What is the exact error message in full?
What are your computer specs?
Which operating system? -
Unable to install Premiere Elements 12. Photoshop Elements 12 installed OK.
I have downloaded Adobe Photo Shop & Premiere Elements 12, I can not install P E 12. The Photo Shop installed with out a hitch. What should I do?
Hi,
Do you get any error messages while installing Premiere Elements 12? Are you on a Windows or a Mac?
Can you post a screenshot here?
Thanks!
Rameez
Maybe you are looking for
-
Lightroom 4 custom crop boundary area display
We post hundreds of sports photos at a time. We set a custom crop 7.5x10 which most closely enables all our supported print aspect ratios (4x6, 5x7, 8x10, etc.). We have to be careful that the important photo elements are NOT in the boundary area i
-
How do you create a disk image of windows so u can increase partition size?
Ok, I have installed windows on my mac using bootcamp so i can play pc games and such. I mainly use the mac side of the computer but I have 30 GB devoted to windows. I ran out of space though and now want to uninstall windows so i can make the window
-
and I can not run the programms. I use mac os 10.9.5.
-
Materialized View with No Logging Option;;; THX
Hi all, What's the diffrence between a : Materialized View with No Logging Option Materialized View with Logging Option thank you
-
Very strange macbook power behavior
Hi! I have a white macbook CoreDuo 2G. A week ago the light from the power adapter's magsafe connection went off and the computer stopped getting power. A few hours before this, I had a very minor incident. Some tea got spilled on the table and reach