Unable to update to iTunes 11.4 on Windows pc

I have run iTunes on various Windows platforms for a number of years (for my iPod and iPad). Almost 2 years ago I bought a HP Pavilion Series 6 pc which ran on Windows 8 with no problems with iTunes about 2 months ago I received an update to iTunes 11.4 when I tried to update this I got the error message below
"The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter a alternative path to a folder containing the installation package "iTunes64.msi " in the box below"
I searched for this and found nothing. So I decided not to update but after a while when using iTunes and wanting to burn to disc I got a message that iTunes could not find burner or software. I phoned Apple support ( ref 669197161) the suggestion I got was to uninstall/reinstall but when I tried this I just got the same error message and could not uninstall.
I have used the Windows Support Community and they just advised me to uninstall/reinstall but as I say I cannot.
I have since updated to Windows 8.1 but have the same error. The Windows Support Community suggest I used the iTunes for Windows Support hence this note.
ITunes that I have on my pc is running ok except I cannot burn to disc.
Any suggestions ?
Knighty

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

  • TS1717 I am unable to update my Itunes app

    I am unable to update my Itunes app... I get a message that says "Service "apple Mobile Device failed to start. Verify that you have sufficient privleges to start system services"  What do I need to do to get it up and running? I've tried reinstalling but that isn't working.

    Use a different browser.
    Disable any security software temporarily.

  • I am unable to update my itunes to 11.1

    i am unable to update my itunes to 11.1. when clicking on update in itunes and on the update/install page at www.itunes.com nothing happens...

    Use a different browser.
    Disable any security software temporarily.

  • I was unable to update my itunes to the latest version.

    I was unable to update my itunes to the latest version.  I tried to uninstall and then reinstall but had this warning: the older version of itunes cannot be removed. Contact your technical support group

    the older version of itunes cannot be removed. Contact your technical support group
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT4623 when i go to settings general    i have not found any update option .... in iphone 3gs.. what should i do??? i m unable to update through itunes,

    when i go to settings>general>   i have not found any update option .... in iphone 3gs.. what should i do??? i m unable to update through itunes,

    Since there is no "Software Update", you are not yet up to iOS 5.  That is where that feature was introduced.
    So your only choice is to use iTunes to update your software.

  • After updating with iTunes 12.1 for Windows 8.1, when I restarted my computer, my headphones no longer work. According to my computer they do. Is this an iTunes issue?

    After updating with iTunes 12.1 for Windows 8.1, when I restarted my computer, my headphones no longer work. According to my computer they do. Is this an iTunes issue? I did the audio troubleshooting and it says everything is fine. I have a Toshiba Satellite L75D-A7280.

    Download/install an app is a know possible solution.
    3. Install another app from the App Store
    If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
    Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
    Above from Apple's :
    iOS: Troubleshooting applications purchased from the App Store

  • Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..

    Hi
    After updating to iTunes 10.5 on Windows Vista I have found that I can no longer access the iTunes store... I am left with a blank iTunes screen with the loading bar stuck at halfway..
    All other features seem to work... only opening  the iTunes store is failing..
    I have ran the diagnostics feature and this says everything is ok, so I'm a bit stuck
    Please help

    Purple-Gecko...all that I can say is, "Boom!!!"  You are THE man/woman, whichever the case may be.
    The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3).  I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store.  My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5.  Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs.  I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store. 
    Your suggestion is the only "cure" that I have found.
    I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix.

  • I updated to Itunes 11.1 on Windows 8 & now there isn't a device tab in the top right hand corner or the sidebar. When I ran diagnostics it didn't pick up my Ipad or Iphone. Has anyone else had this problam & does anyone know how to fix it?

    I updated to itunes 11.1 in Windows 8 & now there isn't a device tab in the top right hand corner or the sidebar. When I ran diagnostics it didn't pick up my Ipad or Iphone. Has anyone else had this problem & does anyone know how to fix it?
    I have restarted my computer, turned my devices off & then on again & reinstalled itunes & none of this has helped.

    I have the same problem.  Emailed apple--no help

  • I updated to iTunes 11 on my Windows PC. Since the update, when I open iTunes its window is too large for my screen. Resizing is a pain, because I have to change my screen resolution. And when I restart iTunes,it has reverted back to being too large.Help!

    I recently updated to iTunes 11 on my Windows PC. Since the update, each time I open iTunes its window is too large for my screen. Resizing it is a pain, because I have to change my screen resolution. And then when I restart iTunes, it has reverted back to being too large. Please help!

    Having the same issue here....a quick fix is to just minimize the window, and immediately maximize it.  It will now fit the screen.  Trouble is, after you close it, you'll have to do it again when you re-start itunes.  The good news is it takes all of about 2 seconds.  Apple should fix this.  Should.

  • Unable to update to ios 5.1 on windows

    unable to update to ios 5.1 on windows on iPhone 4

    My error message says "Unable to Install Update" 2nd line "An error occured installing iOS 5.1."
    no specific error number/message.
    With a generic one like that, it might be best to try working through the following document:
    iOS: Resolving update and restore alert messages

  • I have updated to Itunes 10.5 on Windows and everytime i start it now, it says "updating Itunes library" and crashes at around 75%. i have uninstalled and re-installed it. No joy! Someone help! Thanks Umar.

    I have updated to Itunes 10.5 on Windows and everytime i start it now, it says "updating Itunes library" and crashes at around 75%. i have uninstalled and re-installed it. No joy! Someone help! Thanks Umar.

    Lets see whether this file APSDaemon.exe is the problem here.
    Close your iTunes.
    Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
    Now open itunes and see if it is working?

  • I am unable to update either iTunes or iPhone or iPad or ipad2.  After timing out I am instructed to check network setting and ensure connection is active. Connection is ok, all other downloads work ok as does iTunes and sync.  Any suggestions?

    I am unable to update software for iTunes, iPhone, iPad, or iPad 2. Installation times out and recommends I check network settings and the connection is active. It is   There are no problems with other downloads/installs. iTunes, sync and devices work fine otherwise. Any suggestions?

    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

  • Unable to update my iTunes macbook pro os 10.9.5

    Unable to update iTunes and Safari on my Macbook pro OS 10.9.5

    Download and run AdwareMedic: http://www.adwaremedic.com/
    That should take care of it.

  • Unable to update to iTunes 11.1 nor iOS 7

    I have been trying to update to iOS 7 for hours. I finally decide to update through iTunes however,I need to update my iTunes. I first get a mesage telling me to download through tools and click "Download only" After I click that I'm told the downlaod had an "Invalid Signature" Now my iTunes freezes when I try to open it

    Thanks for the quick and useful reply Randers.
    It will be good if (hopefully when) the functionality is returned to iTunes/iOS, but installing server is useful in the multitude of options that it opes up, so I followed your advice. I have my contacts syncing perfectly, but there is a problem with the calendar, so perhaps you can help please?
    My working account is a standard user account, so I have had to use my admin account to set up the CardDAV and CalDaV servers. The problem is that the new calendar is blank. I'm probably missing something obvious, but how can I 'link' it to my calendars under my user account? There is no 'drag and drop' as there is for the contacts. If I try to set up a CalDAV service for my standard user account I get the error that the user cannot be verified.
    Do you have any suggestions please?
    Thanks,
    James

  • Unable to download or update to itunes 10.6 on windows 7 64bit

    Hi, recently I restored my laptop to the original factory settings and tried to install itunes again. However, with the link given on the apple's website to download Itunes, I only managed to download the 9.2.1.5 version even though the website stated that it version 10.6. So I installed it unknowingly that it's the old version and now I can't connect my Ipod as it requires version of 10.5 or higher. I even tried updating from Itunes 9.2 itself (by going to help> check for updates) and it even prompt me that newer version of Itunes (10.6.3) is available. So I clicked "download Itunes" and it opens up Apple Software Update to check for updates. Weird thing is, when it checks for available updates, it prompts me that "Your software is up-to-date". How can I get the latest version of Itunes? Even when I go to http://www.apple.com/sg/itunes/ itself i keep downloading the old version which is 9.2. Help
    P.s i'm running on OS 5.1.1 on my ipod touch hence it requires a new version of itunes. Right now I'm running on itunes 9.2

    Even when I go to http://www.apple.com/sg/itunes/ itself i keep downloading the old version which is 9.2. Help
    I haven't seen one of these reported for a while. (There was a little burst of them on XP systems a few months ago, where they would keep trying to download a 10.6.1.x instead of a 10.6.3.25.)
    Although you're getting different symptoms than described in the user tip, a few of them responded to the treatments in the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
    (Not entirely sure why having an ASU problem would cause the wrong version of the installer file to appear when downloading an iTunesSetup.exe or iTunes64Setup.exe from the website ... although something exotic might be happening with the installer cache, which is part of the ASU machinery.)

Maybe you are looking for

  • Change the sequence settings from NTSC 30 fps to PAL 25 fps, is possible?

    Hello, I have a finished project that was make in a sequence with the format NTSC 30 fps. Now I need to change that sequence and the project to PAL 25 fps. I have changed the settings of the source secuence to PAL 25, but in the resulting sequence th

  • How is x! calculated in Calculator?

    I can use the x! key to find (pi)! ≈ 7.188082728976031. How does the x! key calculate a result when x IS NOT a non-negative integer? This applies to my MacBook Pro with MacOS 10.9.2, and my iPhone 4 with iOS 7.1. Thanks, -Steve Stephenson

  • How to implement lookup on a flatfile in Data Integrator

    Hi, I am trying to lookup for a value in flatfile. My scenario is follows: File-1 is my source, File-2 is lookup source. I am trying to pass column value from file-1 to lookup on File-2, but I am not able to implement a look up on file, DI is giving

  • ABAP Dynamic

    HI, I am new to ABAP objects.. can anyone explain me what is ABAP Dynamic? any study material for ABAP objects also Regards Giri

  • Can you run/save applications off Time Capsule?

    To avoid waste of space on the new Airs, could one use a Time capsule for all its saving needs, applications, music, videos