Unable to update to latest After Effects 2014 version

This is on a MacBook Pro. For the past week or so I haven't been able to update After Effects. If always gives me the same error. Below, is the log file.
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | Visit http://www.adobe.com/go/loganalyzer/ for more information
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | START - Installer Session
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | RIBS version: 8.0.0.22
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | OSX version: 10.10.1
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | ::START TIMER:: [Total Timer]
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | CHECK: Single instance running
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | CHECK : Credentials
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Load Deployment File
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | deploymentFile option not given
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | CHECK : Another Native OS installer already running
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Create Required Folders
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Assuming install mode
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Looking up install source path
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Sync Media DB ...
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | ::START TIMER:: [Sync Media DB]
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Pre check media db sync
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | End of Pre check media db sync. Exit code: 0
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | :: END TIMER :: [Sync Media DB] took 811 milliseconds (0.811 seconds) DTR = 34.5253 KBPS (0.0337161 MBPS)
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Ready to initialize session to start with ...
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | ::START TIMER:: [CreatePayloadSession]
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Updated source path: /Users/ChaplainTIG/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
12/12/14 15:36:00:773 | [INFO] | | OOBE | DE | | | | 49532 | Updating media info for: {5678CF8D-3B5F-4CC6-B150-48945A838E63}
12/12/14 15:36:00:774 | [INFO] | | OOBE | DE | | | | 49532 | Ignoring original data since install source is local
12/12/14 15:36:00:774 | [INFO] | | OOBE | DE | | | | 49532 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
12/12/14 15:36:00:774 | [INFO] | | OOBE | DE | | | | 49532 |   Path: /Users/ChaplainTIG/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/ payloads/AdobeAfterEffects13SupportAll-101014104158/AdobeAfterEffects13SupportAll-10101410 4158.zip
12/12/14 15:36:00:774 | [INFO] | | OOBE | DE | | | | 49532 | Updating media info for: {C135CD0F-ED45-4935-9B71-9D02735BD274}
12/12/14 15:36:00:775 | [INFO] | | OOBE | DE | | | | 49532 | Ignoring original data since install source is local
12/12/14 15:36:00:775 | [INFO] | | OOBE | DE | | | | 49532 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
12/12/14 15:36:00:775 | [INFO] | | OOBE | DE | | | | 49532 |   Path: /Users/ChaplainTIG/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/ payloads/AdobeAfterEffects13AllTrial-101014102412/AdobeAfterEffects13AllTrial-101014102412 .zip
12/12/14 15:36:00:775 | [INFO] | | OOBE | DE | | | | 49532 | -------------------- END - Updating Media Sources - END --------------------
12/12/14 15:36:00:816 | [INFO] | | OOBE | DE | | | | 49532 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
12/12/14 15:36:00:817 | [INFO] | | OOBE | DE | | | | 49532 | ----------------- CreatePayloadSession: machine is x86 ---------------
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 | ______ Verify Dependency Subscribers ______
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: 0 (0,0)
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: 0 (0,0)
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
12/12/14 15:36:11:489 | [INFO] | | OOBE | DE | | | | 49532 | Patch Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} can be applied to product Adobe After Effects CC 2014 Support 13.0.0.0 {A55FF34C-8AA8-4BE2-ABCC-12BE48AE8DD5}
12/12/14 15:36:11:514 | [INFO] | | OOBE | DE | | | | 49532 | Patch Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Setting property "installSourcePath" to: /Users/ChaplainTIG/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Setting property "mode" to: silent
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Setting property "updateManifestPath" to: /Users/ChaplainTIG/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Setting property "workflow" to: updater
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "extensionsOnly" to: 1
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "mode" to: silent
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "patchesOnly" to: 1
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "updateManifestPath" to: /Users/ChaplainTIG/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "workflow" to: updater
12/12/14 15:41:23:480 | [INFO] | | OOBE | DE | | | | 49532 | Found payload actions:
12/12/14 15:41:23:480 | [INFO] | | OOBE | DE | | | | 49532 | Deciding what installer mode to use...
12/12/14 15:41:23:532 | [INFO] | | OOBE | DE | | | | 49532 | BEGIN Setting requested payload actions
12/12/14 15:41:23:533 | [INFO] | | OOBE | DE | | | | 49532 | Value returned on lookup of payload: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is: true
12/12/14 15:41:23:533 | [INFO] | | OOBE | DE | | | | 49532 | Action string for Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is install
12/12/14 15:41:23:533 | [INFO] | | OOBE | DE | | | | 49532 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is: false
12/12/14 15:41:23:533 | [INFO] | | OOBE | DE | | | | 49532 | Action string for Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is install
12/12/14 15:41:23:539 | [INFO] | | OOBE | DE | | | | 49532 | END Setting requested payload actions
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | Collected advanced path check information for INSTALLDIR
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is a well-formed path
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is not the root path
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is on a local volume
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is on a writable volume
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is not on a case sensitive volume
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR passed path basic path validation: /Applications
12/12/14 18:38:27:569 | [ERROR] | | OOBE | DE | | | | 49558 | ASU has quit unexpectedly.
12/12/14 18:38:27:601 | [ERROR] | | OOBE | DE | | | | 49532 | DW046: Following Conflicting processes were running -
12/12/14 18:38:27:601 | [ERROR] | | OOBE | DE | | | | 49532 | block:After Effects
12/12/14 18:38:27:601 | [INFO] | | OOBE | DE | | | | 49532 | :: END TIMER :: [Total Timer] took 2.36617e+06 milliseconds (2366.17 seconds) DTR = 74.4901 KBPS (0.0727443 MBPS)
12/12/14 18:38:30:760 | [INFO] | | OOBE | DE | | | | 49532 | -----------------

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

I'm unable to install the latest Photoshop CC 2014 update. Error message U44M1P34. Can anyone help please?

I'm unable to install the latest Photoshop CC 2014 update. Error message U44M1P34. Can anyone help please?

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

After update the latest photoshop cc 2014,contact sheet font can't set what point size I want

After update the latest photoshop cc 2014,contact sheet font can't set what point size I want.

Yes I do,but I don't understand that :
Wed Oct 22 2014 16:55:21 GMT+0800 -
CSXBridge.runFromBridge()
Wed Oct 22 2014 16:55:21 GMT+0800 - Sending to PS: [
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-1_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-2_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-3_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-4_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-5_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-6_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-7_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-8_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-9_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-10_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-11_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-12_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-13_CC.tif,
/My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-14_CC.tif]

After Effects 2014.0.1 CC update - BEWARE

I just now updated CC with the After Effects 2014.0.1 update, and it's like my After Effects has gone back to a fresh install. READ, ALL MY SETTINGS WERE DELETED. WORKSPACES DELETED. WINDOW SETTINGS, GONE!
What the hell, Adobe?!?!?! Oh, you say that I have my settings backed up to the cloud. In After Effects, I go to Preferences, Sync. And I get the message that CC can't connect, authorize, or find my settings. I'm BEYOND frustrated with Adobe. Every update seems to bring on new reasons why I have to spend 1/2 my day trying to get my programs back to the way I need to use them.

Hello, I had the same problem on my Mac Pro. Where all my workspaces just disappeared.
But I managed to restore my workspaces by retrieving my workspaces from
(Mac OS) [drive]/Users/[user_name]/Library/Preferences/Adobe/After Effects/13.0/ModifiedWorkspaces
And I copied and pasted it to the corresponding folder in:-
(Mac OS) [drive]/Users/[user_name]/Library/Preferences/Adobe/After Effects/13.1/ModifiedWorkspaces
As the new and old settings are not deleted from the Preferences folder.
Hope this helps
Cheers!!
Augustine
Malaysia

After Effects 2014.0.2 (13.0.2) update is available

We have released the After Effects 2014.0.2 (13.0.2) update, which replaces the After Effects CC 2014.0.1 (13.0.1) update.
After Effects 2014.0.2 (13.0.2) fixes the same bug with the trial period as the previous update. It also corrects the bug with preferences caused by that update. After Effects 2014.0.2 (13.0.2) uses the correct 13.0 preferences folder, and Sync Settings works as expected.
If you installed the After Effects CC 2014.0.1 (13.0.1) update, and did not reinstall After Effects CC 2014 (13.0) as advised in this forum thread, you should still install the new update. After you do so note that, due to the preferences bug in the previous update, any changes you made to your preferences or workspaces while using After Effects 2014.0.1 (13.0.1) will be lost; your preferences will return to the state they were in the last time you used After Effects CC 2014 (13.0).
If you did not not update to After Effects CC 2014.0.1 (13.0.1) or did reinstall as advised, then you will notice no change in your preferences or workspaces after you install the new update.

Can anybody confirm that this update works with the trial version as well?
I am using the CS3 trial right now, i was able to download and install the 8.02-patch but AE behaves exactly the same as before, p2-footage(mxf/xml-files) is not recognized as a valid format!
Can anybody help me on this?
Id really like to test this until my trial expires in 5 days...this workflow with native p2 and AAF import is really important to my workflow..whis will make my decission over upgrading to CS3 or not..so please help!
hvxgermanboy
p.s.if somebody of the Adobe-team is listening: will there be a new AE CS3-trial that comes directly with the 8.02 version?

Bridge .ffx files (text effects) no longer open up in After Effects 2014?

I am having an issue trying to get the text effects (.ffx) in Bridge (that use to open up in After Effects just fine) to open up in After Effects 2014 latest update. Is there a work around, setting or alternative I can use?

Here is the log I received with the error:
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | Visit http://www.adobe.com/go/loganalyzer/ for more information
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | START - Installer Session
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | RIBS version: 8.0.0.22
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | OSX version: 10.7.5
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Total Timer]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK: Single instance running
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK : Credentials
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Load Deployment File
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | deploymentFile option not given
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK : Another Native OS installer already running
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Create Required Folders
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Assuming install mode
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Looking up install source path
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Sync Media DB ...
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Sync Media DB]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Pre check media db sync
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | End of Pre check media db sync. Exit code: 0
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Sync Media DB] took 149 milliseconds (0.149 seconds) DTR = 4241.61 KBPS (4.1422 MBPS)
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Ready to initialize session to start with ...
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [CreatePayloadSession]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Updated source path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Updating media info for: {5678CF8D-3B5F-4CC6-B150-48945A838E63}
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Ignoring original data since install source is local
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 |   Path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13SupportAll-101014104158/AdobeAfterEffects13SupportAll-101014104158.zi p
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Updating media info for: {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Ignoring original data since install source is local
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 |   Path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/AdobeAfterEffects13AllTrial-101014102412.zip
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | -------------------- END - Updating Media Sources - END --------------------
10/21/14 10:47:54:866 | [INFO] | | OOBE | DE | | | | 11806 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
10/21/14 10:47:54:867 | [INFO] | | OOBE | DE | | | | 11806 | ----------------- CreatePayloadSession: machine is x86 ---------------
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | ______ Verify Dependency Subscribers ______
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: 0 (0,0)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: 0 (0,0)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
10/21/14 10:48:00:137 | [INFO] | | OOBE | DE | | | | 11806 | Patch Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} can be applied to product Adobe After Effects CC 2014 Support 13.0.0.0 {A55FF34C-8AA8-4BE2-ABCC-12BE48AE8DD5}
10/21/14 10:48:00:141 | [INFO] | | OOBE | DE | | | | 11806 | Patch Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "installSourcePath" to: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "mode" to: silent
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "updateManifestPath" to: /Users/adam/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "workflow" to: updater
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "extensionsOnly" to: 1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "mode" to: silent
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "patchesOnly" to: 1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "updateManifestPath" to: /Users/adam/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "workflow" to: updater
10/21/14 10:48:11:118 | [INFO] | | OOBE | DE | | | | 11806 | Found payload actions:
10/21/14 10:48:11:118 | [INFO] | | OOBE | DE | | | | 11806 | Deciding what installer mode to use...
10/21/14 10:48:11:190 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN Setting requested payload actions
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Value returned on lookup of payload: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is: true
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Action string for Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is install
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is: false
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Action string for Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is install
10/21/14 10:48:11:197 | [INFO] | | OOBE | DE | | | | 11806 | END Setting requested payload actions
10/21/14 10:48:11:198 | [INFO] | | OOBE | DE | | | | 11806 | Collected advanced path check information for INSTALLDIR
10/21/14 10:48:11:198 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is a well-formed path
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is not the root path
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is on a local volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is on a writable volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is not on a case sensitive volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR passed path basic path validation: /Applications
10/21/14 10:48:11:275 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:11:280 | [INFO] | | OOBE | DE | | | | 11806 | In InstallPreSystemCheckProc
10/21/14 10:48:11:280 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:11:281 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 5 milliseconds (0.005 seconds)
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Unordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Unordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Ordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Ordered operations
10/21/14 10:48:11:541 | [WARN] | | OOBE | DE | | | | 11806 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Payloads passed preflight validation.
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Call PreSession Custom Hook
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | In InstallSessionOpenProc
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Unordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Unordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Ordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Ordered operations
10/21/14 10:48:11:857 | [WARN] | | OOBE | DE | | | | 11806 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/21/14 10:48:11:857 | [INFO] | | OOBE | DE | | | | 11806 | Skipping payload Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} as payload is not cached
10/21/14 10:48:12:155 | [INFO] | | OOBE | DE | | | | 11806 | Calling the custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | In PrePayloadInstallProc
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | Installer Operation: PayloadInstaller
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | Request to install payload
10/21/14 10:48:12:193 | [INFO] | | OOBE | DE | | | | 12205 | Payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
10/21/14 10:48:42:884 | [INFO] | | OOBE | DE | | | | 12205 | Extracting assets complete. Number assets: 1
10/21/14 10:48:42:885 | [INFO] | | OOBE | DE | | | | 12205 | CustomizedPatch property not found in database
10/21/14 10:48:43:146 | [INFO] | | OOBE | DE | | | | 12205 | Beginning installation for payload at /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/21/14 10:48:43:454 | [ERROR] | | OOBE | DE | | | | 12205 | DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/21/14 10:48:43:454 | [WARN] | | OOBE | DE | | | | 12205 | DW063: Command ARKCopySymlinkCommand failed.(Seq 212)
10/21/14 10:48:43:454 | [INFO] | | OOBE | DE | | | | 12205 | Completing installation for payload at /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/21/14 10:48:51:624 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:51:624 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 39467 milliseconds (39.467 seconds) DTR = 8703.17 KBPS (8.49919 MBPS)
10/21/14 10:48:51:632 | [INFO] | | OOBE | DE | | | | 11806 | User specified overrideFile:
10/21/14 10:48:51:637 | [INFO] | | OOBE | DE | | | | 11806 | The csu inventory was not updated for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}, value of local var is -1
10/21/14 10:48:51:637 | [INFO] | | OOBE | DE | | | | 11806 | Calling the ROLLBACK custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | In PrePayloadInstallProc
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:51:868 | [INFO] | | OOBE | DE | | | | 11806 | No operation. We're done:
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components installed: 0
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components repaired: 0
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components removed: 0
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: The following payload errors were found during install:
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: - Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll: Patch already installed
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: - Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial: Install failed
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Call PostSession Custom Hook
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | In InstallSessionCloseProc
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Total Timer] took 61758 milliseconds (61.758 seconds) DTR = 5778.75 KBPS (5.64331 MBPS)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | -------------------------------------- Summary --------------------------------------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | - 0 fatal error(s), 1 error(s)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | OSX version: 10.7.5
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | ----------- Payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} -----------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Please search the above error string(s) to find when the error occurred.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | These errors resulted in installer Exit Code mentioned below.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | -------------------------------------------------------------------------------------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Exit Code: 7 - Unable to complete Silent workflow.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | END - Installer Session
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

After Effects CC version 12.0 is not updating to version 12.1

Hello:
After Effects CC version 12.0 is not updating to version 12.1 on my iMac running Mac OS X 10.7.5.
Adobe Creative Cloud desktop version 1.2.0.248 shows that After Effects CC is "Up to date" in the Apps tab; however, it is still version 12.0.
I've tried signing out and signing back in to see the same result.
I've also tried choosing Help > Updates from within After Effects CC 12.0.0.404; however, when Adobe Application Manager loads, it indicates that "Your applications are all up-to-date as checked: less than a minute ago." under the Updates screen.
Also, SpeedGrade CC, Premiere Pro CC, Adobe Media Encoder CC and Prelude CC all show "Up to date" as well while each those applications all have an update as well.
Any suggestions on how to proceed such that After Effects CC will update to version 12.1 are greatly appreciated.
-Warren

Hello Ashish:
Thank you for your input.
That link is for After Effects version 12.0.1. I'm looking to update to version 12.1.
Since I'm running 12.0.0.404 I tried your link; however, I receive the following message from Adobe Applicatoin Manager:
This patch is not applicable for you. Please check for updated from the Help menu in your prodcut to see a list of latest updates available.
I've also tried the following update:
Adobe After Effects CC (12.1) update
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5682&fileID=5693
This downloads the following file:
AfterEffects_CC_12_1_upd.dmg
However, when I run this installer, I get the same message:
This patch is not applicable for you. Please check for updated from the Help menu in your prodcut to see a list of latest updates available.
I'm not sure how to proceed to get to the current versions of After Effects, Premiere Pro, Prelude and Speed Grade.
Any suggestions are greatly appreciated.
-Warren

Is there a update for adobe after effects compatible with the mac os x 10.9.5 ?

is there a update for adobe after effects compatible with the mac os x 10.9.5 ?

If you are using After Effects CS6 (11) or After Effects CC (12), then install the updates:
http://adobe.ly/AE_CC_1201_Mavericks

Download After Effects 2014 failed but can't uninstall - error5

The attempted install of After Effects 2014 has failed which I'm informed of when I try to launch.
The message also tells me to uninstall and reinstall.
When I attempt this, however, the uninstaller only shows Adobe Type Support CS5 and this also fails if I try to use it.
I've restarted and run the cleaner tool which has now removed the previous version of AE.
What the hell is going on and what do I do?
OSX Mavericks.

In this case, the Error 5 is an AMT error at launch, not the corrupted file error you're thinking of. Most likely there is some bad or missing data in the AMT database files (PCD/Caps), and using the newer CS5 Clean script to remove just the CS5 product data, then reinstlalling, would solve the issue
http://forums.adobe.com/message/3008803#3008803 may also help.
CC Cleaner tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Regards
Rajshree

How do i get My Adobe After effects cs6 back after i updated to Adobe after effects cc

I Updated to Adobe after effects CC and i did the same thing to my photoshop but now i want to downgrade to adobe cs6 can you guys tell me how i can do that?

Benk52 if you need to download a fresh copy of the installation files for Creative Suite 6 you can do so at Download CS6 products. You can locate your serial number under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

After effects running prerendered @ 17 FPS and fluctuating up to 20 when it should be playing @ real time. After effects 2014 CC , brand new Mac pro strapped 10.10.1

I have this on both machines running 10.10.1 OS X and AE 2014. I see on line that others are having this issue. I think it needs a Patch ASAP.

Hello. Basically I can create a new comp that is set to 1920 x 1080, @ 30 frames per second for 1 minute TRT. I create a new solid layer, say red. I hit space bar or play on the screen, and it does not play in real time. ITs on my Imac as well. same OS and Same Version software.
After effects running prerendered @ 17 FPS and fluctuating up to 20 when it should be playing @ real time. After effects 2014 CC , brand new Mac pro strapped 10.10.1
created by Dave LaRonde in After Effects - View the full discussion
Well, before you hit the panic button, why don't you tell us precisely what you're doing when AE plays at 17fps -- the keys you hit, the buttons you click to begin play.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7102588#7102588 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7102588#7102588
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in After Effects by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.
Geoffrey M. Wetzel
[email protected]
[email protected]
302.353.0798

After effect 2014 is crashing again and again pls... help

My after effects 2014 is crashing again and again after applying any effect
my laptop config. is as follow
Model alienware 17x r4
i7 extreme edition
16gb ram
1.5tb hard disk
2gb nvidia 660
windows 8.1
Pls.....help its urgent

Update your graphics driver. Anything beyond that would require much more info about your project settings, footage used and whatnot.
Mylenium

Da qualche giorno non riesco ad aggiornare AFTER EFFECTS 2014.1. Gli altri programmi Adobe me li aggiorna, questo no. Potete aiutarmi?

Da quando sono disponibili gli aggiornamenti a Creative Cloud (pochi giorni), non riesco ad aggiornare After Effects. Eppure ho disinstallato e reinstallato Creative Cloud. Tutti gli altri programmi li aggiorna, After Effects no. Per favore datemi il link diretto per scaricare in programma già aggiornato, così lo installo sul mio computer.
Grazie per l'aiut.

Solved problem. Thanks.
Donato Calabrese
Il 13/10/2014 20:25, Jeff A Wright ha scritto:
>
Da qualche giorno non riesco ad aggiornare AFTER EFFECTS 2014.1.
Gli altri programmi Adobe me li aggiorna, questo no. Potete aiutarmi?
Jeff A Wright
<https://forums.adobe.com/people/JeffAWright?et=watches.email.outcome>
marked kglad
<https://forums.adobe.com/people/kglad?et=watches.email.outcome>'s
reply on Da qualche giorno non riesco ad aggiornare AFTER EFFECTS
2014.1. Gli altri programmi Adobe me li aggiorna, questo no. Potete
aiutarmi?
<https://forums.adobe.com/thread/1600527?et=watches.email.outcome> as
helpful. View the full reply
<https://forums.adobe.com/message/6815745?et=watches.email.outcome#6815745>
>

Adobe After Effect CC version crashed after import file.

Adobe After Effect CC version crashed after I import png file. I've tried to reinstall the program again and it still doesn't work.

1.What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
-Adobe After Effects CC 13.2
2.Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
-Yes, I did.
3.What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
-Mac OS X Yosemite.
4.If you are getting error message(s), what is the full text of the error message(s)?
-There is no message when it getting error. It just show the spinning rain bow wheel to make me have to wait forever but nothing happened, so I need to force quit the program.
5.What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
-1.Open the program
-2.Set the composition setting
-3.import some file to library.
-example .png file[normal picture file 37kb]
-4.drag the file to timeline.
-5.The program stop working immediately.
6.Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
-Yes,It was working very well before, then it crashed. I didn’t change or update any thing in my computer.
7.Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
-Date/Time:       2014-12-22 10:41:48 -0800
OS Version:      10.10.1 (Build 14B25)
Architecture:    x86_64
Report Version: 21
Command:         After Effects
Path:            /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects
Version:         13.2 (13.2)
Parent:          launchd [1]
PID:             9395
Event:           hang
Duration:        2.00s (process was unresponsive for 17 seconds before sampling)
Steps:           21 (100ms sampling interval)
Hardware model: iMac13,2
Active cpus:     4
Fan speed:       1204 rpm
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
8.What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
9.Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
-No, I don’t have.
10.What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime”.
-H.264 in a .mov container
11.Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2”.
-Yes, I do have quicktime version 10.4
12.What other software are you running?
-I do have PS,DW,ILL,An,Media Encoder and AE. When I’m using the AE software I don’t have other software running with it.
13.Do you have any third-party effects or codecs installed?
-No, I don’t have.
14.Are you using OpenGL features in After Effects?
-No, I don’t us it.
15.Does the problem only happen with your final output, RAM preview, or both?
-I cannot even use the program.
16.Are you using Render Multiple Frames Simultaneously multiprocessing?
-No, I don’t us it.
17.Are you using the ray-traced 3D renderer?
-No, I don’t us it.
18.If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.

HOW DO I ACCESS MY AFTER EFFECTS TRIAL VERSION

I HAVE JUST INSTALLED THE CREATIVE CLOUD AND I BELEIVE THAT I HAVE AFTER EFFECTS.
HOW DO I ACCESS MY AFTER EFFECTS TRIAL VERSION?
I DID HAVE ISSUES WITH MT MS INSTALLER, BUT I HAVE SINCE CORRECTED THE PROBLEM.
THANK YOU.

Without proper system information and an exact description of what you actually did nobody can say anything. Sorry, but "I believe..." is just not particularly meaningful, especially since you mentioned that you had issues, which you also haven't explained.
Mylenium

Unable to update to latest After Effects 2014 version

Similar Messages

Maybe you are looking for