Unable to update to raw 8.5

I have a PC. Every time I try to update to RAW 8.5 I get an error. This is the error I get.
Photoshop Camera Raw 8.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210

you can use the dng converter, Camera Raw 8.5 and DNG Converter 8.5 now available

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? CS5 Unable to Update Camera Raw or Bridge

Adobe support case #0181633618
I spent over three hours on the phone with Adobe's technician, and the problem is unresolved.
We un-installed CS5 Photoshop and reinstalled it as a "new user." Install stopped midway to say there was an ISP problem. We chose the option “install anyway." This message was the same on the initial CS5 installation. I upgraded from CS4. Never a problem with CS4.
Turned off all antivirus and firewall software.
Could not find other Photoshop applications running while watching the Task Mgr.Processes.
We manually download the updates and also let Photoshop Updater download them.
Photoshop starts and runs fine, but will not update Camera Raw and/or Bridge.
Error message: "another version of Updater is running. Try again later."
Thanks,
Bob

There are comprehensive answers in the Camera Raw forum and Bridge forum.

I reinstalled photoshop CS5 on my new laptop . I'm unable to update camera Raw to add Nikon D7000 camera .

I have reinstalled Photoshop CS5 extened on my new Laptop . I had deactivated and un installed the program from my pc first .I cannot update camera raw to include my Nikon D7000 camera . I now have hundreds of NEF Raw files which I cannot open in Photoshop .

Hi
Thanks for the info . The problem is it appears to me that you can only convert to dng while importing from the camera in bridge . My files have been imported and I can't see how to convert . As adobe don't support CS5 I think I'm snookered .
Thanks
Dave Walton

Unable to update Camera Raw 6.7 for PS CS5

After updating my OS to Windows 8.1, and reinstalling Photoshop CS5 and updates to version 12.0.4, I have been unable to complete the Photoshop Camera Raw 6.7 Update. All other updates to PS and Bridge installed correctly.
The update file downloads completely from http://www.adobe.com/downloads/updates.html, but immediately fails with the following screen:
"Some updates failed to install."
"The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry:
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later."
Is there a known workaround for this problem?

Please provide me with a snapshot from Ps->Help->Update->Preferences.
Please confirm your ACR version from Help->About Plugin->Camera Raw and provide us with the following logs.
You can find them at:
ACR Installer logs
For Mac:
Library\Logs\Adobe\Installer
For Win:
Program Files(x86)\Common Files\Adobe\Installers
AAM logs
For Mac:
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
For Win:
C:\Users\<username>\AppData\Local\Adobe\AAMUpdater
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Regards,
Ashutosh
[email protected]

PSE 6 (Mac) Unable to update to RAW 5.4

Help! I just bought an imac. The PSE 6 loaded fine but I can open jpg with it. I downloaded the RAW 5.4 Update and when I opened it it showed 3 files icon: Extension, Resource and Setup. I clicked on Setup and it tells me that it failed to install because it was unable to locate the product to update.
I went back to the store and downloaded the update using one of their units (running Leopard not SL). This time when I click on the downloaded update file it showed only 2 file icons: cameraprofiles.mpkg and cameraraw.plugin. That doesn't happen on my machine. Any help would be very much appreciated!! Thanks.

As far as I know, one has to install the “Camera Raw.plugin” manually...
Go to HD / Library / Application Support / Adobe / Plug-Ins / CS3 / File Formats ...
Drag the “Camera Raw.plugin” into that folder...
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4521&fileID=4214
The “Adobe DNG Converter.app”, is installing itself in the Application folder...
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4519&fileID=4216
Regards
Nolan

Unable to install Camera Raw update in PSE trial

New Trial user and unable to import Raw file and unable to download camera raw plug-in.
Message title was edited by: Brett N

Frederick2013
I think that I can help but am definitely going to need more specific information:
1. What version of Photoshop Elements and or Premiere Elements do you have and on what computer operating system is it running?
2. If you go to Help Menu/Updates in either the Photoshop Elements Full Editor or Premiere Elements workspace, are there any updates waiting for you?
3. When you attempt to do the Help Menu/Updates, are you getting an error messages relating to Servers or other?
4. What do you want to do with the raw file that you intend to use with an Elements program:?
a. Edit in the Camera Raw Dialog in accessed from Photoshop Elements?
b. Import a raw or dng image into Premiere Elements for media purposes, not editing in the Camera Raw dialog?
5. From what camera are these camera raw files coming?
The answers to all of the above are expected to resolve the matter for you.
Looking forward to your follow up.
Thanks.
ATR
Add On...Are you having trouble posting a reply? I ask since I do not see a reply message in your post which is designed 2.

Can't update camera raw: "Unable to apply updates"

Can't update camera raw: "Unable to apply updates You are already running Adobe Application Manager. Please close all instances of Adobe Application Manager before applying updates." The only instance of AAM that is running is the one that opens automatically when I click "Updates" in the PS 6 Help menu.

What's your OS ?
Check in Task Manager (Windows) or Activity Monitor (Mac) if there is any instance of AAM running.

Unable to install Elements Update Camera Raw 6.6

Due to error code: U44M2P7, I am unable to install Camera Raw 6.6 update for Elements 10.

Please try applying the update directly from the Camera RAW section of our Product update page at http://www.adobe.com/downloads/updates/. If you continue to have difficulties then please review the install logs for the update to locate the cause of your difficulties. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Install PSE6 on Mac, unable to update RAW

Recently installed PSE 6 on Mac and then downloaded and installed updates. All went OK but was unable to install the update for RAW - error message 'unable to locate product to be updated' Any thoughts please....?

Thanks for getting back so promptly - but I'm still a little confused. How do I know what version of RAW I currently have? Once I know that, I presumably chose the appropriate update from the list given. Does PSE6 come with RAW to be installed along with everything else - not sure how this works.

I own Lightroom 4 and have updated the software however, I am unable to import images taken on the Sony A6000. I have also updated the raw converter and am still having this issue.

I own Lightroom 4 and have updated the software however, I am unable to import images taken on the Sony A6000. I have also updated the raw converter and am still having this issue.

You can either upgrade to Lightroom 5.4 or later, or use the free Adobe DNG Converter version 8.6 to convert your RAW photos to DNG, which then will import into Lightroom 4.

Unable to open Camera Raw 6.7 from Bridge CS5

I am unable to view the RAW images that were taken on my D90 in Bridge CS5. They show up blank with the Camera Raw logo in the center and "NEF" in the upper left hand corner. This is the first time this problem has occured because I was (and still) able to view RAW images taken from my old D40. I have tried everything including updating my Camera Raw to version 6.7.0.339, but to no avail! I have no error messages, btw. I am operating Bridge and Photoshop CS5 on Windows 7 (32-bit). I found this thread, and it seems extremely helpful, but it's for Mac users: http://forums.adobe.com/message/2842306

All you need to do now is to refresh (purge) the cache. Everything is fine with your install.
That the right version of the ACR Plug-in is installed in the correct location is proven by the screen shot of the "About Camera Raw" splash screen. It would not show up in "About Plug-in" if it were not in the correct location.
I also take it only one instance of Camera Raw shows up in your list.
I see absolutely nothing in your first screen shot that would prevent you from sliding your mouse over to the "Purge Cache for This Folder" menu command and then letting go of the mouse. That's all it takes. That menu item does not appear to be grayed out. The only thing that is not clear is whether you do in fact have a folder selected.
The reason you see the generic NEF icons without preview is that the cache for that folder was built when you still had an older version of ACR that did not support your camera. That's why the cache needs to be purged (refreshed) now.
Humor me for a second and perform the following experiment: Select all the generic icons you see in the Content panel in Bridge and right-click on them in order to call the "Purge Cache for Selection" command you had discovered earlier and mentioned in a previous post. You should see the icons turn into thumbnails before your eyes.
Now you can just use the "Purge Cache for this Folder" command on any other folder containing generic NEF icons without having to select the individual icons at all.
If you already have a bunch of folders harboring generic NEF icons, go ahead and use the central Purge Cache command in Bridge preferences to purge the entire Bridge cache on your disk in one fell swoop.
Hope this helps. Let me know.
Message was edited by: station_two

Unable to update bridge or photoshop.

I purchased photo shop, bridge and light room pre installed on my laptop direct from Sony. I'm unable to update bridge as the error message appears.
(Bridge is unable to check for updates.
The most likely causes are an inability to connect to the internet or being logged in as a non-administrative user.)
I have asked Sony for help which they haven't been able to provide and I'm connected to the internet. I am also the only user of this laptop. In photo shop it doesn't even give me the option of updating. I am only able to use part of these programs and not view any photos in Raw as I can't download the converter.
Any help or advice most welcome.

1.— What does Sony say?
2.—
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Unable to install Camera Raw 6.3

Recently upgraded from PSE7 to 9 however found that my raw files from my camera were not supported (canon 550d). Downloaded camera raw 6.3, however I cannot install/run the program. In the Adobe Application Manager (Updates) I get the following: Some updates failed to install preceeded by a red triangle. In the box below I get: Update is not applicable. I am using Windows 7, upgrade from Vista.
Any ideas/help/solutions would be greatly recieved.

Ankush,
Manythanks for the reply. Yes I was attemping to install the wrong version and
have now updated to the correct version however I still get an error message
saying "Unable to use Camera Raw plug-in. It is not compatible with this version
of Photshop Elements". I can see my image when on a thumbnail view but when I
select open the error message appears. Any ideas?
Regards,
Bob

Photoshop CS6 won't update camera raw 7.1

I selected "Edit in Photoshop CS6" on a photo in Lightroom, and it told me I needed to update Camera Raw in Photoshop. Being unable to update directly from Photoshop, I downloaded the update from Adobe. Upon running the installer (as an administrator) I am told to "Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrater." As the dialogue then suggests, I am now contacting customer support (sort of).
I am running CS6 on Windows 7. Thanks for any help!

This is a duplicate thread. Please your other one.

Problem updating camera raw on photoshop CS5

I'm unable to update Photoshop CS5 for mac to camera raw 6.7. Get an error message: Some updates were unable to install, installation failed. When I click on customer service link I get a statement " this serial number is not for a qualifying product". My copy of CS5 is legal and registered with Adobe. What can I do?

Please confirm your
ACR version from Ps->About Plugin-> Camera Raw and provide us with the
following logs.
You can find them
at:
ACR Installer logs
Library\Logs\Adobe\Installer
AAM logs
Mac:
/Volumes/%Volume/Name%/Users/%Username%/Library/ApplicationSupport/Adobe/AAMUpdater/1.0
Youcan zip all the files together and send us through mail. This would help us in
finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Regards,
Ashutosh
[email protected]

Unable to update to raw 8.5

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