Unable to upgrade android version on Lenovo S860

Hi,
I bought Lenovo S860 recently and my current Android version is 4.4.2.
I'm unable to upgrade to version like 4.4.3 or 4.4.4.
I could see Moto G mobile users are able to upgrade to Android Lolipop, whereas Lenovo is not releasing 4.4.3 atleast.
Can we get answers from Lenovo and when are they going to release the next version.
Regards,
Mani

Hi maniivel
Lenovo has used the 4.4.2 version on almost all it's KitKat(pre-installed or upgraded) phones.
All new Android upgrades(If any for the S860) and aprox release date should anounced HERE.
Keep an eye on that.
Cheers.
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[2010-08-16:21:39:15] UI SWF load is complete
[2010-08-16:21:39:15] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp -playerVersion=10,1,82,76 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
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[2010-08-16:21:39:17] UI initialized
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[2010-08-16:21:39:24] app id iTunesExport
[2010-08-16:21:39:24] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
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[2010-08-16:21:39:25] Waiting for user confirmation
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[2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
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[2010-08-16:21:44:26] starting cleanup of temporary files
[2010-08-16:21:44:26] application installer exiting
[2010-08-16:21:44:26] App installer completed successfully
[2010-08-16:21:44:26] begin quitting
[2010-08-16:21:44:58] UI SWF load is complete
[2010-08-16:21:44:59] UI initialized
[2010-08-16:21:45:03] Pingback request completed with HTTP status 200
[2010-08-16:21:45:03] Begin background update check
[2010-08-16:21:45:04] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
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[2010-08-16:21:45:04] begin quitting
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[2010-09-11:18:40:45] Updating from file:///C:/Documents%20and%20Settings/Paul%20Stratford/Local%20Settings/Temp/fla1B.tmp
[2010-09-11:18:40:45] Updating to version 1.5.15695.18135
[2010-09-11:18:40:45] UI SWF load is complete
[2010-09-11:18:40:47] UI initialized
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[2010-09-11:18:40:47] UI styling complete
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[2010-09-11:18:40:59] unpackaging/validation is complete
[2010-09-11:18:40:59] application is bound to this version of the runtime
[2010-09-11:18:40:59] app id BBCiPlayerDesktop
[2010-09-11:18:40:59] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
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[2010-09-11:18:40:59] Waiting for user confirmation
[2010-09-11:18:40:59] User confirmed action: install
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[2010-09-11:18:41:00] native installer creation complete
[2010-09-11:18:41:00] Starting install
[2010-09-11:18:41:00] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
[2010-09-11:18:41:00] Beginning install
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[2010-09-11:18:41:39] UI SWF load is complete
[2010-09-11:18:41:40] UI initialized
[2010-09-11:18:41:40] Begin background update check
[2010-09-11:18:41:40] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
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[2010-09-11:18:41:41] begin quitting
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[2010-10-31:14:39:02] UI SWF load is complete
[2010-10-31:14:39:03] UI initialized
[2010-10-31:14:39:03] beginning UI styling
[2010-10-31:14:39:03] UI styling complete
[2010-10-31:14:39:03] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla14.tmp
[2010-10-31:14:39:05] Received HTTP Response Status event
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[2010-10-31:14:39:12] Waiting for user confirmation
[2010-10-31:14:39:26] User confirmed action: save
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[2010-10-31:14:39:26] starting cleanup of temporary files
[2010-10-31:14:39:26] application installer exiting
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[2010-10-31:14:40:40] UI SWF load is complete
[2010-10-31:14:40:41] UI initialized
[2010-10-31:14:40:41] beginning UI styling
[2010-10-31:14:40:41] UI styling complete
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[2010-10-31:14:40:43] unpackaging/validation is complete
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[2010-10-31:14:40:43] app id iTunesExport
[2010-10-31:14:40:43] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
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[2010-10-31:14:40:50] User confirmed action: launch
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[2010-10-31:14:40:50] starting cleanup of temporary files
[2010-10-31:14:40:50] application installer exiting
[2010-10-31:14:41:22] UI SWF load is complete
[2010-10-31:14:41:23] UI initialized
[2010-10-31:14:41:23] Begin background update check
[2010-10-31:14:41:23] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
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[2010-10-31:14:41:39] begin quitting
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[2010-12-04:19:14:09] UI SWF load is complete
[2010-12-04:19:14:10] UI initialized
[2010-12-04:19:14:10] beginning UI styling
[2010-12-04:19:14:10] UI styling complete
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[2010-12-18:12:38:44] Starting runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
[2010-12-18:12:38:44] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-18:12:38:55] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2010-12-18:12:38:55] Runtime Installer end with exit code 0
[2010-12-18:12:38:56] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-18:12:38:56] Commandline is: -installupdatecheck
[2010-12-18:12:38:56] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-18:12:38:57] Performing pingback request
[2010-12-18:12:38:59] Pingback request completed with HTTP status 200
[2010-12-18:12:38:59] Starting runtime background update check
[2010-12-18:12:38:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-18:12:38:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2010-12-18:12:38:59] Runtime update not available
[2010-12-18:12:38:59] Unpackaging cancelled
[2010-12-18:12:38:59] Runtime Installer end with exit code 0
[2011-01-22:19:47:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:36] Commandline is:
[2011-01-22:19:47:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:39] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-01-22:19:47:40] Runtime Installer end with exit code 0
[2011-01-22:19:47:43] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:43] Commandline is: -installupdatecheck
[2011-01-22:19:47:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:46] Performing pingback request
[2011-01-22:19:47:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:47] Commandline is:
[2011-01-22:19:47:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:47] Pingback request completed with HTTP status 200
[2011-01-22:19:47:47] Starting runtime background update check
[2011-01-22:19:47:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-22:19:47:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-22:19:47:48] Runtime update not available
[2011-01-22:19:47:48] Unpackaging cancelled
[2011-01-22:19:47:48] Runtime Installer end with exit code 0
[2011-01-22:19:47:52] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-01-22:19:47:52] Runtime Installer end with exit code 0
[2011-01-22:19:47:53] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:53] Commandline is: -installupdatecheck
[2011-01-22:19:47:53] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:53] Performing pingback request
[2011-01-22:19:47:54] Pingback request completed with HTTP status 200
[2011-01-22:19:47:54] Starting runtime background update check
[2011-01-22:19:47:54] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-22:19:47:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-22:19:47:54] Runtime update not available
[2011-01-22:19:47:54] Unpackaging cancelled
[2011-01-22:19:47:54] Runtime Installer end with exit code 0
[2011-01-30:15:32:06] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-30:15:32:07] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:07] Commandline is: -updatecheck
[2011-01-30:15:32:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:09] Performing pingback request
[2011-01-30:15:32:09] Starting runtime background update check
[2011-01-30:15:32:09] Clearing unused background update directory
[2011-01-30:15:32:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-30:15:32:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-30:15:32:10] Runtime update not available
[2011-01-30:15:32:11] Unpackaging cancelled
[2011-01-30:15:32:11] Runtime Installer end with exit code 0
[2011-01-30:15:32:24] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:24] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5537899597547948 onApplicationVersion
[2011-01-30:15:32:24] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:24] Application Installer end with exit code 0
[2011-01-30:15:32:45] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:45] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi8= b00y461t null null My4w b00y469f null"
[2011-01-30:15:32:45] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:45] Application Installer end with exit code 0
[2011-01-30:17:59:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:17:59:16] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.16044672718271613 onApplicationVersion
[2011-01-30:17:59:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:17:59:16] Application Installer end with exit code 0
[2011-01-30:17:59:20] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:17:59:20] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi9oZC8= b00y461t 4000 2500 My4w b00y469f null"
[2011-01-30:17:59:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:17:59:20] Application Installer end with exit code 0
[2011-01-30:18:09:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:09:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7355694402940571 onApplicationVersion
[2011-01-30:18:09:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:09:59] Application Installer end with exit code 0
[2011-01-30:18:10:02] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:10:02] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB3dmpucS9oZC8= b00wvjf8 4000 2500 My4w b00wvjnq null"
[2011-01-30:18:10:02] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:10:02] Application Installer end with exit code 0
[2011-01-30:18:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:14:43] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.08778980793431401 onApplicationVersion
[2011-01-30:18:14:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:14:43] Application Installer end with exit code 0
[2011-02-02:18:56:12] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-02:18:56:12] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6699020299129188 onApplicationVersion
[2011-02-02:18:56:12] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-02:18:56:12] Application Installer end with exit code 0
[2011-02-03:22:15:44] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-03:22:15:44] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.04591698758304119 onApplicationVersion
[2011-02-03:22:15:44] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-03:22:15:44] Application Installer end with exit code 0
[2011-02-03:22:15:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-03:22:15:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5YjVqci9oZC8= b00yqmwn 4000 2500 My4w b00yb5jr null"
[2011-02-03:22:15:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-03:22:15:59] Application Installer end with exit code 0
[2011-02-04:18:26:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:18:26:16] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.38653032947331667 onApplicationVersion
[2011-02-04:18:26:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-04:18:26:16] Application Installer end with exit code 0
[2011-02-04:18:40:03] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:18:40:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.0027284095995128155 onApplicationVersion
[2011-02-04:18:40:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-04:18:40:03] Application Installer end with exit code 0
[2011-02-06:19:13:39] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-06:19:13:39] Commandline is: -playerVersion=10,1,103,22 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.67613944131881 onApplicationVersion
[2011-02-06:19:13:39] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-06:19:13:39] Application Installer end with exit code 0
[2011-02-06:19:13:57] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-06:19:13:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-06:19:13:57] Commandline is: -updatecheck
[2011-02-06:19:13:57] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-06:19:13:58] Performing pingback request
[2011-02-06:19:13:58] Starting runtime background update check
[2011-02-06:19:13:58] Clearing unused background update directory
[2011-02-06:19:13:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-06:19:13:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-02-06:19:13:58] Runtime update not available
[2011-02-06:19:13:58] Unpackaging cancelled
[2011-02-06:19:13:58] Runtime Installer end with exit code 0
[2011-04-11:21:02:26] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-04-11:21:02:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-11:21:02:26] Commandline is: -updatecheck
[2011-04-11:21:02:27] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-11:21:02:35] Performing pingback request
[2011-04-11:21:02:36] Starting runtime background update check
[2011-04-11:21:02:36] Clearing unused background update directory
[2011-04-11:21:02:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-04-11:21:02:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-04-11:21:02:51] Unpackaging complete
[2011-04-11:21:02:59] Download success
[2011-04-11:21:03:00] Runtime updated downloaded
[2011-04-11:21:11:17] User had deferred installing the update
[2011-04-11:21:11:17] Runtime Installer end with exit code 0
[2011-04-28:21:58:22] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:22] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:21:58:22] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:22] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:21:58:22] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:21:58:23] Starting runtime background update installation
[2011-04-28:21:58:23] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:23] Runtime updater successfully launched
[2011-04-28:21:58:23] Runtime Installer end with exit code 0
[2011-04-28:21:58:28] Runtime Installer begin with version 2.6.0.19120 on Windows XP x86
[2011-04-28:21:58:28] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:28] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:21:58:28] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:32:41] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19120
[2011-04-28:22:32:41] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-28:22:32:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:32:51] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi
[2011-04-28:22:32:51] Rollback complete
[2011-04-28:22:32:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:33:05] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:33:05] Runtime Installer end with exit code 7
[2011-04-28:22:33:35] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-04-28:22:33:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:22:33:36] Commandline is: -updatecheck
[2011-04-28:22:33:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:33:36] Performing pingback request
[2011-04-28:22:33:36] Starting runtime background update check
[2011-04-28:22:33:36] Clearing unused background update directory
[2011-04-28:22:33:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-04-28:22:33:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-04-28:22:33:46] Unpackaging complete
[2011-04-28:22:33:47] Download success
[2011-04-28:22:33:47] Runtime updated downloaded
[2011-04-28:22:34:37] User had deferred installing the update
[2011-04-28:22:34:37] Runtime Installer end with exit code 0
[2011-04-28:22:39:04] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:04] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:22:39:04] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:04] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:39:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:05] Starting runtime background update installation
[2011-04-28:22:39:05] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:06] Runtime updater successfully launched
[2011-04-28:22:39:06] Runtime Installer end with exit code 0
[2011-04-28:22:39:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-28:22:39:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:39:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-28:22:39:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-28:22:39:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:39:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi
[2011-04-28:22:39:23] Rollback complete
[2011-04-28:22:39:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:39:28] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:28] Runtime Installer end with exit code 7
[2011-04-29:09:39:07] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:09:39:07] Commandline is:
[2011-04-29:09:39:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:39:15] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:09:39:15] Installing msi at c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:09:39:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:39:20] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi
[2011-04-29:09:39:20] Rollback complete
[2011-04-29:09:39:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:40:01] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:09:40:01] Commandline is:
[2011-04-29:09:40:01] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:40:06] Runtime Installer end with exit code 7
[2011-04-29:09:41:30] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:09:41:30] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:09:41:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:41:46] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi
[2011-04-29:09:41:46] Rollback complete
[2011-04-29:09:41:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:41:51] Runtime Installer end with exit code 7
[2011-04-29:09:51:03] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:51:03] Commandline is: -arp:uninstall
[2011-04-29:09:51:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:51:16] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:51:16] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:51:16] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:16] Rollback complete
[2011-04-29:09:51:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:22] Runtime Installer end with exit code 7
[2011-04-29:09:51:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:51:46] Commandline is: -arp:uninstall
[2011-04-29:09:51:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:51:49] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:51:49] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:51:50] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:50] Rollback complete
[2011-04-29:09:51:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:53] Runtime Installer end with exit code 7
[2011-04-29:09:52:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:52:21] Commandline is: -arp:uninstall
[2011-04-29:09:52:21] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:58:28] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:58:28] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:58:28] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:58:28] Rollback complete
[2011-04-29:09:58:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:58:30] Runtime Installer end with exit code 7
[2011-04-29:17:25:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:17:25:46] Commandline is: -arp:uninstall
[2011-04-29:17:25:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:17:25:54] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:17:25:54] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:17:25:54] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:17:25:54] Rollback complete
[2011-04-29:17:25:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:17:25:58] Runtime Installer end with exit code 7
[2011-04-29:18:07:48] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:07:48] Commandline is:
[2011-04-29:18:07:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:07:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:18:07:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:18:08:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:08:12] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi
[2011-04-29:18:08:12] Rollback complete
[2011-04-29:18:08:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:08:26] Runtime Installer end with exit code 7
[2011-04-29:18:09:40] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:09:40] Commandline is:
[2011-04-29:18:09:40] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:09:42] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:09:42] Commandline is:
[2011-04-29:18:09:42] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:09:42] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:18:09:42] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:18:09:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:09:47] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi
[2011-04-29:18:09:47] Rollback complete
[2011-04-29:18:09:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:09:49] Runtime Installer end with exit code 7
[2011-04-29:18:10:01] Runtime Installer end with exit code 6
[2011-04-29:21:32:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:32:10] Commandline is:
[2011-04-29:21:32:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:32:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:21:32:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:32:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:32:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi
[2011-04-29:21:32:23] Rollback complete
[2011-04-29:21:32:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:32:29] Runtime Installer end with exit code 7
[2011-04-29:21:33:51] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:33:51] Commandline is:
[2011-04-29:21:33:51] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:33:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:21:33:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:33:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:33:58] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi
[2011-04-29:21:33:58] Rollback complete
[2011-04-29:21:33:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:34:01] Runtime Installer end with exit code 7
[2011-04-29:21:38:58] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:38:58] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:58] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:38:58] Invoking Application Installer for combined install
[2011-04-29:21:38:58] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:59] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:38:59] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:39:00] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla79.tmp
[2011-04-29:21:39:08] Application signature verified
[2011-04-29:21:39:08] Unpackaging/validation complete
[2011-04-29:21:39:08] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:39:19] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla7A.tmp
[2011-04-29:21:39:19] Native installation package creation succeeded
[2011-04-29:21:39:19] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:39:20] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:39:24] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:39:24] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi
[2011-04-29:21:39:24] Rollback complete
[2011-04-29:21:39:24] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:39:33] Application Installer end with exit code 7
[2011-04-29:21:39:33] Subprocess app installer failed (7)
[2011-04-29:21:39:33] Runtime Installer end with exit code 7
[2011-04-29:21:44:19] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:44:19] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:19] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:44:19] Invoking Application Installer for combined install
[2011-04-29:21:44:19] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:20] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:44:20] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:44:21] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8B.tmp
[2011-04-29:21:44:28] Application signature verified
[2011-04-29:21:44:28] Unpackaging/validation complete
[2011-04-29:21:44:28] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:44:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8C.tmp
[2011-04-29:21:44:43] Native installation package creation succeeded
[2011-04-29:21:44:43] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:44:43] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:44:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:44:48] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi
[2011-04-29:21:44:48] Rollback complete
[2011-04-29:21:44:48] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:44:53] Application Installer end with exit code 7
[2011-04-29:21:44:54] Subprocess app installer failed (7)
[2011-04-29:21:44:54] Runtime Installer end with exit code 7
[2011-04-29:21:45:47] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:45:47] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:45:47] Invoking Application Installer for combined install
[2011-04-29:21:45:47] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:48] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:45:48] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:45:49] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla92.tmp
[2011-04-29:21:45:54] Application signature verified
[2011-04-29:21:45:54] Unpackaging/validation complete
[2011-04-29:21:45:54] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:46:15] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla93.tmp
[2011-04-29:21:46:16] Native installation package creation succeeded
[2011-04-29:21:46:16] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:46:16] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:46:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:46:20] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi
[2011-04-29:21:46:20] Rollback complete
[2011-04-29:21:46:20] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:46:26] Application Installer end with exit code 7
[2011-04-29:21:46:26] Subprocess app installer failed (7)
[2011-04-29:21:46:26] Runtime Installer end with exit code 7
[2011-04-29:21:47:30] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:47:30] Commandline is: -playerVersion=10,2,154,27 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsv

I'm sorry you're running into installation issues with AIR. Microsoft has released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, we'll need to review the MSI installer log to better diagnose the issue. Please post back with the log contents. You can find instructions for finding these logs here:
AIR Installer Log Instructions
Thanks,
Chris

Iphone and 3 ipods not registering with iTunes since upgrading to version 10.4!

Good day and thanks for your help. AppleCare has been unable to solve or identify my problem. Since upgrading to version 10.4 I am unable to have my iphone or ipods be recognized in iTunes. I have deleted and reloaded iTunes four times, as instructed by my AppleCare tech. I still cannot see any devices in iTunes. I am running a Dell Latitude D620 with XP, Service Pack 3. My device manager shows all USB ports are active and working properly. I have tried multiple Apple sync cables. My phone and cable work fine on my wife's laptop, so I do not believe it is a hardware issue with the cable or phone.
I heard a rumor that I need USB 2.0 ports for version 10.4. I believe my ports are version 1. Is this true? If so, how can I find and reinstall iTunes version 10.3.
Thank you for your time and assistance. I am extremely frustrated by this process!

Hi robert2232!
I have a couple of articles here that can help you with troubleshooting this issue:
Mac OS X: Resetting the SyncServices folder
http://support.apple.com/kb/TS1627
If the issue is still appearing after following the suggested steps in that article, then you will want to see this article for some further troubleshooting steps:
Sync Services: Advanced troubleshooting for contact and calendar syncing
http://support.apple.com/kb/ts2481
Take care, and thanks for visiting the Apple Support Communities.
-Braden

After upgraded to version 5 few things missing..

Hi,
I am using blackberry curve 8520.. I have been using this for almost a year already. I noticed, there are few things missing and some problems occurred when I upgraded to version 5. Eg. Memopad, No column in option for alarm tones, my BB getting slower during browsing, everytime I try to connect to wi-fi, it will be intermittent or not connected.
For unable to connect to wifi, I suspected it is browser issue but then I set to default setting it is still the same.
Can somebody help me to rectify this please?
Tq.
Solved!
Go to Solution.

Memopad: 1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
If you still don't see it, look at Options > Advanced > Applications. Do you see it listed there?
If still can't be found, read this link.
Alarms tones? Can you elaborate?
Slow or lagging device, please see below.
i don't know about your WiFi issue, you would also need to elaborate your problem.
To prevent freezing or lagging/slow response on any BlackBerry, the most important practice you can adopt is to be sure to CLOSE applications when you are finished using them.
If you just hit the red "end call" key to go back to the home screen the application actually stays open and running in the background. If you do this repeatedly you will have lots of apps open and consequently your memory will get used up. Lack of memory is the biggest reason your BlackBerry slows to a crawl or locks up. If you get into the habit of actually using the menu key to close the applications this will at least slow down this memory-clogging process. You still may have to do a battery pull or use the "Quickpull" app once in a while when things get slow.
To check what applications are running on your device in the background, press the Menu key then choose Switch Applications. You will see the icons of each application there.
So now, check your applications running in the background. There are commonly four or five applications that will always be running (Messages, Call Logs/Phone, BlackBerry Messenger, Homescreen, and the Browser; there are other third party applications such as BeeJive, and BlackBerry Alerts which will also run in the background which you cannot close if you want them to operate). Make certain that the browser is NOT on an active webpage (open the browser and choose Menu > Close). Close any other applications that do not need to be running (the camera or a game you were playing or Google Maps).
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to upgrade Camera Raw with CS4 in Lion...

Hi All,
very frustrating; I have been unable to upgrade Camera Raw despite several attempts.
I've downloaded the latest version as an upgrade; I've done Software upgrades through PhotoShop, but for some
reason these do not seem to have taken, ie., the version of ACR in Bridge preferences remains 5.0.
This makes it impossible for the computer (a brand new MacBook Pro) to read or convert to DNG raw files
from a Nikon D300S.
Oddly, ACR 5.0 converts raw files from a D700 just fine.
Also puzzling is that my attempt to upgrade to ACR 5.7 in a 5 month old iMac have been smooth as silk (OS 10.6.7)
Help!
Stu Rosner

At one point, I was one of the most vocal critics of camera raw in the CS4 / Lightroom v2 days. In short, I felt that there was not enough control over noise reduction and fine detail rendition when processing digital camera raw files, especially at higher ISOs, although I had been quite pleased with earlier versions. That all changed when CS5 / LR v3 was released. You now have an enormous amount of control over exactly how much sharpening and how much noise reduction will be applied to an image. The amount of fine detail one can extract from a low-ISO raw file is extraordinary. When you crank up the ISO and an image gets noisy, you now can choose whether or not you prefer a smoother look at the expense of some of the more subtle texture details, or a slightly grainier look where one has a feeling that no significant fine details are lost from the original capture (what I prefer). The raw processing defaults in Adobe's latest software are good starting points, but for my personal tastes, I generally do modify them a bit with less NR and slightly more sharpening at a smaller radius.
Even out-of-camera JPEG files will benefit from the new processing engine. I find that turning down the sharpening and NR in-camera, and then applying some subtle tweaking in LR, for example, makes for much better looking images even when starting from a JPEG. If you are a raw shooter, like I am, then upgrading to the latest Photoshop and Lightroom is absolutely 100% worthwhile in my opinion!
I personally feel that the quality of raw conversions in Adobe's latest software are pretty much the best there are. I have used many other raw converters (Capture One, Aperture, RAW Developer, Silky Pix, Canon's DPP etc.), and while each have their strengths, overall I far prefer the look of the final image from Adobe's latest software. Sure, I might find the colour rendition slightly better, in some cases, from some other raw converters, but colour I can fix. Poor detail rendition or heavy-handed/crude noise reduction I cannot.
EDIT: Also should mention how good the lens correction controls are. Not only are there automatic lens corrections available (possibly of limited use with an M8 due to potential lack of lens EXIF information), but the manual corrections are extremely useful. Chromatic aberration, vignetting, highlight fringing and distortion control all work extremely well and are minimally harmful to image quality, unlike performing those same corrections in Photoshop after the raw conversion stage. You also have excellent perspective corrections that, amazingly enough, seem to have very little impact on image quality even when fairly dramatic adjustments are made.
Lastly, I own both Noise Ninja and Topaz DeNoise and since upgrading to Adobe's latest software, I don't think I have felt the need to use either of those two third party NR plugins once. Purely from a noise reduction standpoint, upgrading to CS5 or LR v3 is almost like getting a new camera, almost like moving from a cropped sensor to a full-frame as far as high-ISO image quality.
I would suggest you download Lightroom v3 and give the 30 trial version a whirl. Spend some time in the Detail section of the Develop module and make sure that for each image you are looking at, ones that you may have edited in previous versions of Camera Raw or Lightroom, that you have "2010(Current)" chosen in the "Process:" section of the CameraCalibration tab in Develop. That will ensure that you are fully benefitting from the latest raw conversion engine. Zoom in to 100% before you tweak the Detail settings to make sure you are seeing actual pixel-level detail. I think you may be amazed at what you can do...
Regards,
Mike Mander

Unable to upgrade android version on Lenovo S860

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