Unable to upgrade certain songs to iTunes Plus

When I go to the iTunes Plus section it shows me a few songs and albums which I can upgrade but when I try to upgrade/buy I get a message that reads: "The item you tried to buy is no longer available" So what do I do?

Yep now iTunes Plus is missing for me as well. I did manage to contact iTunes Support and this is what they replied with:-
+From time to time, the iTunes Store updates the items in the catalog to ensure the highest possible quality for our customers. It's possible that "Talvin Singh Ha" is being updated and is therefore temporarily unavailable. Please try again in 72 hours. If you still are unable to purchase it, please let me know.+
+I hope you continue to enjoy the iTunes Store, and thank you for being a loyal customer.+
But of course now there is no iTunes Plus so no option to buy anyway.

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Unable to upgrade some songs to iTunes plus

Hello -
I've seen some other discussions on this topic so I guess it's not an uncommon problem, but I wanted to ask about it anyway in case there are new insights about how to fix it!
I have about 75 old "Protected AAC" songs - 128 bps DRM-protected songs that I purchased before the iTunes Plus era - and I would like to upgrade at least some of them to iTunes Plus (not necessarily all - in some cases I've subsequently bought the CD, or am no longer interested in the song).   When I sign in to the iTunes Store and go to the 'Upgrade to iTunes Plus' section, however, only 40 of the songs are listed (35 are not).   I've verified that in almost all cases, these songs/albums are still available in iTunes - I think perhaps one or two are no longer available, so I can understand why upgrades are not allowed there, but in the vast majority of cases I don't understand why I can't upgrade.
What's really strange is that there are some albums where some songs are available for upgrade and not others. To give a specific example, I purchased 7 songs (all "protected AAC") from the album Travelogue by The Human League (only the 7 bonus tracks, since I have the original album).   Now, 4 of these are available for upgrade to iTunes Plus and 3 are not, even though the whole album (including all 7 songs) are still sold through iTunes.
I tried contacting iTunes support and had an e-mail exchange which was slightly helpful but not entirely; they would never really answer the question and eventually just started repeating the same set of stock paragraphs, leading me to believe that the responses were selected from a menu and were not actually coming from a person trying to solve the problem (maybe I'm wrong about that, I don't know).   Here are the sorts of answers I got:
"The record company remove and then replace some of the songs for their produced albums on the iTunes Store at any time. Since the songs are modified you are not able to see them in the iTunes upgrade page.:
or
"The record company remove and then replace some of the songs for their produced albums on the iTunes Store at any time. Since the mentioned songs have been removed and then fresh copy has been posted you are not able to see them in the iTunes upgrade page."
However, even if the songs have been removed or replaced, I really don't understand why some songs on a given album can be upgraded and others can't!
iTunes Support did kindly credit my account for 5 songs, but in practice I'd like to upgrade about 20.
Has anyone had success working around this problem, or do you know a route to getting iTunes Support to do more?   Or should I just give up and re-purchase the songs I can't upgrade?
Thanks!

Thanks very much....makes sense, but some songs I have used in the past no longer work, so something has changed I guess.

I am unable to play certain songs since itunes wants me to authorize the computer with an old email address I had when I first bought the song. a

I am unable to play certain songs since itunes wants me to authorize the computer with an old email address I had when I first bought the songs. I don't remember that password and when I use my present Apple id and password it doesn't authorize the computer to play those songs. How do I get these songs authorized since there are a lot of them?

Purchases are always tied to the account from which they were purchased.
iTunes Store: Retrieving and changing passwords (Apple ID)

How to upgrade individual songs to iTunes Plus?

How can I upgrade individual songs to Plus? I only see how to upgrade my entire library.

I agree on wanting the option to upgrade individual songs.
My iTunes Plus has over 800 songs for a whopping $247!!! Not going to happen ANYTIME soon to drop that much at once to upgrade the entire library.
I applaud Apple for getting this done and offering it to us, but next time I recommend testing it OUTSIDE corporate offices.
Hopefully a solution will come through soon.

Unable to add certain songs to iTunes--strange glitch

(x-posted in ipod touch forums)
Hello.
I have an iPod touch 2g, 8gb on itunes 8, windows Vista 32-bit.
For some reason, certain songs will not add into the itunes library to be transferred onto the ipod.
For example, I have a few Jack Johnson songs. One will add, but the rest of them wont. These were all burned from the same CD at the same time, legally owned and all. Itunes will transfer one song, but not the other six. I try manually dragging into the library and it doesn't work, and manually dragging to the ipod touch does not seem to have any effect either.
It is not just Jack Johnson CDs that I am having a problem with, I have a Don McLean CD from the 90's, a few A Fine Frenzy CDs, The Academy Is... (one of their CDs) among others. It's far too diversified to just be one particular thing. I have tried un-installing and installing iTunes a couple times, and it doesn't seem to be a driver problem at all.
Is there some way to add songs that I'm not aware of, some reason that the songs are not being added, or even an alternative to itunes that would be able to add these missing songs to my iPod? The problem is pretty widespread--I on;y have a music library of 500 songs or so, and about 80 of them won't add.
Thanks for any help.

Not sure what you mean by "double-checking online," but if the tag cleanup did not help, and you don't have the original CDs, I would go to cjschriver3's suggestion. If you have something like Audacity, read the file in and export it back out as a nice new "clean" MP3.
(BTW, not sure where you got the idea that iTunes was "higher end." It has very nice and flexible features for syncing iPods, which is its main purpose in life, but as a player is really just consumer-grade, and not particularly reliable at that, as you have learned first hand.)

How do I upgrade a purchased song to itunes plus?

how do I upgrade a purchased song to itunes plus?

Linda Rodarte wrote:
how do I upgrade a purchased song to itunes plus?
Linda,
Apple formerly ran a program that allowed you to replace DRM songs with non-DRM versions for 30 cents apiece. That program was discontinued by Apple last year.
You can still upgrade now, but it requires subscribing to iTunes Match and following the instructions by which to delete your DRM copy and download the non-DRM (iTunes Plus) matched copy. See the section "Can I upgrade my previously purchased music to iTunes Plus?" in this guide: iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)

HT1199 I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?

I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?

Backup first
It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
Erase before the install
Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
During the install
Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
OS numbers and names
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
More about Macs
The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
Upgrade to Leopard
Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
Upgrade beyond Leopard
OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
Upgrade beyond Snow Leopard
Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
Important
Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages.

Hiding certain songs in iTunes

Is there a way to hide certain songs in iTunes or to lock them to prevent play by unauthorised users?
I have about 20 or 30 songs out of about 8000 that I don't want anyone except me to be able to play. Is there anyway I can either remove them from being listed, but still be able to access them? I also need them to stay on my iPhone and not be removed when I sync.
Alternatively is there a way I can "lock" certain songs in place on my iPhone so that they can't be removed by a sync even if removed from library.
Hiding them being seen in my library would be the best option if possible, though if played accidentally could they somehow be locked so that only certain users can play them - say password locking or something?
I know this is a wierd question - long story - but can this be done at all?

There isn't a way to password protect or make things invisible in iTunes. Probably the best you can do is backup these songs somewhere safe, then delete the files from their current locations on the computer, leaving the entires in iTunes. They can't be played because they can't be found. Providing you are using a recent build of iTunes when you sync the iPhone you will get a warning that the couldn't be copied because they weren't found, but the existing copy will be left alone. Note that certain builds of iTunes (perhaps it was all 9.x builds but I haven't paid too much attention) would remove files from the phone under such circumstances. If you just remove the items iTunes then they will be removed from the iPhone at next update. I think that will happen even if you're manually managing the iPhone, but again the behaviour may have changed at some point. I sync my iPhone and don't have time to experiment just now.
tt2

Unable to upgrade songs to iTunes Plus with iTunes 11

Recently upgraded to iTunes 11 and cannot find the option to upgrade my older, DRM-protected, songs to DRM-free iTunes Plus songs. Thank you for the help.

yea, it has happened to me a few times. do not no why it happens. read my post on itunes plus in itunes in ilife

I upgraded some albums to iTunes Plus - songs duplicated/overwritten

I upgraded a couple albums to iTunes Plus quality, specifically Elton John's "Live in Australia" and his debut album "Elton John". Both contain the tracks "Your Song" and "The King Must Die". When I downloaded the iTunes Plus version of the album "Live in Australia", the live version of the track "Your Song" replaced the studio version on "Elton John", and the live version of "The King Must Die" was downloaded into the "Elton John" album instead of the studio version of the same name. How is this possible? Though they share the same track name, they're from different albums.

Thanks. I should have thought of that. The "overwritten" tracks were in fact still in the trash. Crisis diverted, as I like to say.

Ho do I upgrade or buy a song using Itunes Plus?

How do I upgrade or buy a song using I-Tunes Plus?

All songs in the iTunes Store are iTunes Plus now, so anything you purchase will by default be in that format. As to existing tracks, if there are any eligible to be upgraded, they should appear when you click the "iTunes Plus" link under the Quick Links on the main iTunes Store page.
Regards.

How do i upgrade songs to itunes plus

I have purchases that are DRM-protected that I would like to upgrade to DRM-free. Searching help here says to go to the iTunes store and 'follow onscreen directions' to upgrade them them to DRM-free. There are no options for doing this.
Can someone please tell me if this can, in-fact, be done and, if yes, why on earth is it so hard to find out how???

So I have been messing this problem for a couple days now. And after reading all the different posts concerning this I don't think it will ever be fixed so when it comes to renew match again I wont be. But hopefully with my messing around someone else might be able to get futher with it then I did.
After renewing match I started having this problem. Could have come up sooner then that not sure but didn't get around to using it again after renewing it and was trying to clean up my music since I got a new pc for xmas.
There as some songs, that don't show a purchase date, but very few that don't work that show they should play and are available to download that just don't work at all.
But most that don't work, prob 90% or more, are purchased songs from itunes and show their purchase dates. They are songs that were eaither upgraded from their DRM versions when that itunes system was avaiable or ones I repuchased.
Im just going to give an example because I think it will be simpler to explain it that way.
I have Gravel Pit in my itunes 2 times...
Gravel Pit, Album = Wu - Tang Clan's Greatest Hits, iCloud Status = Matched, Purchase Date = 3/13/2006 - DRM version that was download when using the purchased link in the iTunes store.
Gravel Pit, Album = Wu - Tang Clan's Greatest Hits, iCloud Status = Purhased, Purchase Date = 12/8/2011 - This version wont download or play, the none DRM version.
Now if I go delete the DRM version that shows matched in my folder and open and close iTunes a few times till the download icon reapears song purchased on 3/13 and redownloaded it, I will get the none DRM version I purchased on 12/8/2011. But the download link for the 12/8/2011 still would not work.
Now if that is the actual issue with it or if there are other underling problems I don't know. But maybe someone else will be able to get futher with the issue then I did. Personally I'm just going to give up download what I can of any missing files and cut my loses and tell friends and fam not to get match its just not worth the headache.

Unable to play certain songs that I have bought and paid for via Itunes.

All of a suddent it keeps asking me to authorize my computer to play certain songs, when I do it says the computer is already authorized but it kicks it back to the authorization log in screen when I click on the song I want to play. I have deleted Itunes, redownloaded, cleared caches and done pretty much what every one else has said to do but I still can't get them to play.
Between this and the 2gb Ipods of two of my boys... shutting off when they fast forward to another song.. I am about to give up on Itunes period.

Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

Unable to download new songs from iTunes

I have iTunes 7.6.2 and when I plug in my iPod I get 'syncing' then 'its ok to disconnect' message and I'm unable to download new songs I just bought. I tried this on 2 computers and the same results. One is running XP Pro SP1 and one is running Vista SP1 and the same issue with both pc's.
Any suggestions?

iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac.

What Songs are iTunes Plus in iTunes 9 Store?

I just upgraded to iTunes 9. In the iTunes Store, you used to be able to tell which tracks were iTunes PLUS because they had a little "+" sign next to them. Now, none do? What does this mean? Is this a bug? Are ALL iTunes audio files now iTunes PLUS? Are none of them?
Unless something is ONLY available as the old 128kbps low-bit rate, DMR'ed file format, I will NEVER, EVER buy anything in that format. Period. I am only interested in the 256kbps, DRM-free iTunes PLUS files that are twice the bitrate and that I can play at work via VLC Portable since I can't install iTunes at work.
Can someone help me out? You can't even do a "GET INFO" on items in the store any more...
I'd greatly appreciate any assistance/insight.
Best Regards,
Zack

All songs in the store are plus now...a while back they made the switch; that's when they started charging .69/.99/1.29 for tunes....that was the compromise for DRM free tunes was variable pricing for the record companies.
Most DRM tracks in your library can be converted over to plus, the exceptions are anything you have gotten as a "free" download. Pretty much everything that downloads as a free song of the week (before the change) or via a redeemable code (I picked up a free itunes sampler a couple of years back) didn't get ther DRM removed and cannot be converted to plus.
Hope that helps.

Unable to upgrade certain songs to iTunes Plus

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