Unable to upgrade from 10.8.5 to 10.9

I have downloaded Mavericks 3x now but during the upgrade the process gets stuck at "about 1 second remaining" for several minutes and then I get an error message saying that the downloaded 10.9 is corrupt.
Any ideas, suggestions?
Thanks.

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How do you fix 'unable to upgrade from version 0'?

I have been working on 6 ibooks over the past year, documenting a lot of stuff for user manuals for our school. The ibooks were all created in iBA version 1.0, but are not published - we only use them internally so we just use the previews.
I gave up trying to upgrade my 1.0 iBooks, it takes too long to 'optimize' the files when I try to open them in 2.0. I have read all the issues with iBA 2.0, but decided to download 2.0 on another computer and wabt to try to re-write all my old 1.0 manuals (I have all the files that went into them).
However, when I double-click to open the 2.0, nothing happens. So I go to 'File' and select 'New from Template Chooser'. I then get the window with all the new templates, including the portrait ones. When I select any template, say the 5th one for example, I get the prompt "The document 'Textbook 05.ibatemplate' could not be upgraded. Unable to upgrade from version 0". This happens for every template. I don't understand. I downloaded the 2.0 from the app store onto a 'clean' computer. Yes, it has Lion on it and all the spec requirements to run iBA. Can anyone help me with what to do next?

Did you ask Apple for help yet?
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1300 307 504
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France
0805 540 117
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800 915 902
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U.S.
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I would like to install BBC iPlayer but AIR is unable to upgrade from 2.5.1.17330

I am unable to install i Player because AIR is unable to upgrade to the latest version
I have tried upgrade AIR without iPlayer, and that runs into the same problems with Adobe AIR installer
I have tried uninstalling Air completely, in order to start from scratch, but that is refused saying that I should contact my administrator.
I am the admministrator.
Consequently I appear to be stuck with AIR version 2.5.1.17730 and cannot load the BBC iPlayer desktop.
Text from Install log is below.
[2010-08-16:21:39:15] UI SWF load is complete
[2010-08-16:21:39:15] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp -playerVersion=10,1,82,76 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-08-16:21:39:16] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-08-16:21:39:16] UI SWF load is complete
[2010-08-16:21:39:17] UI initialized
[2010-08-16:21:39:17] beginning UI styling
[2010-08-16:21:39:17] UI styling complete
[2010-08-16:21:39:17] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla21.tmp
[2010-08-16:21:39:24] unpackaging/validation is complete
[2010-08-16:21:39:24] application is bound to this version of the runtime
[2010-08-16:21:39:24] app id iTunesExport
[2010-08-16:21:39:24] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
[2010-08-16:21:39:24] Application not located
[2010-08-16:21:39:25] Waiting for user confirmation
[2010-08-16:21:44:13] User confirmed action: install
[2010-08-16:21:44:13] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
[2010-08-16:21:44:14] native installer creation complete
[2010-08-16:21:44:14] Starting install
[2010-08-16:21:44:14] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
[2010-08-16:21:44:14] Destination for installed application is C:\Program Files
[2010-08-16:21:44:14] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-08-16:21:44:14] Scheduling an MSI install operation
[2010-08-16:21:44:14] Beginning install
[2010-08-16:21:44:14] Installing C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\setup.msi
[2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
[2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
[2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-16:21:44:23] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp\setup.msi
[2010-08-16:21:44:25] Execution complete; beginning commit phase
[2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
[2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
[2010-08-16:21:44:25] Commit complete
[2010-08-16:21:44:26] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
[2010-08-16:21:44:26] starting cleanup of temporary files
[2010-08-16:21:44:26] application installer exiting
[2010-08-16:21:44:26] App installer completed successfully
[2010-08-16:21:44:26] begin quitting
[2010-08-16:21:44:58] UI SWF load is complete
[2010-08-16:21:44:59] UI initialized
[2010-08-16:21:45:03] Pingback request completed with HTTP status 200
[2010-08-16:21:45:03] Begin background update check
[2010-08-16:21:45:04] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-08-16:21:45:04] Background update not available
[2010-08-16:21:45:04] begin quitting
[2010-09-11:18:40:45] Starting update of c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2010-09-11:18:40:45] Updating from file:///C:/Documents%20and%20Settings/Paul%20Stratford/Local%20Settings/Temp/fla1B.tmp
[2010-09-11:18:40:45] Updating to version 1.5.15695.18135
[2010-09-11:18:40:45] UI SWF load is complete
[2010-09-11:18:40:47] UI initialized
[2010-09-11:18:40:47] beginning UI styling
[2010-09-11:18:40:47] UI styling complete
[2010-09-11:18:40:47] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1C.tmp
[2010-09-11:18:40:59] unpackaging/validation is complete
[2010-09-11:18:40:59] application is bound to this version of the runtime
[2010-09-11:18:40:59] app id BBCiPlayerDesktop
[2010-09-11:18:40:59] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2010-09-11:18:40:59] Application located at c:\program files
[2010-09-11:18:40:59] Waiting for user confirmation
[2010-09-11:18:40:59] User confirmed action: install
[2010-09-11:18:40:59] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
[2010-09-11:18:41:00] native installer creation complete
[2010-09-11:18:41:00] Starting install
[2010-09-11:18:41:00] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
[2010-09-11:18:41:00] Beginning install
[2010-09-11:18:41:00] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp\setup.msi
[2010-09-11:18:41:08] Execution complete; beginning commit phase
[2010-09-11:18:41:08] Commit complete
[2010-09-11:18:41:08] Re-launching application from c:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
[2010-09-11:18:41:08] starting cleanup of temporary files
[2010-09-11:18:41:08] application installer exiting
[2010-09-11:18:41:39] UI SWF load is complete
[2010-09-11:18:41:40] UI initialized
[2010-09-11:18:41:40] Begin background update check
[2010-09-11:18:41:40] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-09-11:18:41:41] Background update not available
[2010-09-11:18:41:41] begin quitting
[2010-10-31:14:39:02] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-10-31:14:39:02] UI SWF load is complete
[2010-10-31:14:39:03] UI initialized
[2010-10-31:14:39:03] beginning UI styling
[2010-10-31:14:39:03] UI styling complete
[2010-10-31:14:39:03] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla14.tmp
[2010-10-31:14:39:05] Received HTTP Response Status event
[2010-10-31:14:39:05] Response URL is http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
[2010-10-31:14:39:12] Waiting for user confirmation
[2010-10-31:14:39:26] User confirmed action: save
[2010-10-31:14:39:26] Saving file to C:\Documents and Settings\Paul Stratford\My Documents\Downloads\iTunesExport-2.2.2.air
[2010-10-31:14:39:26] starting cleanup of temporary files
[2010-10-31:14:39:26] application installer exiting
[2010-10-31:14:40:40] Starting app install of file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/Downloads/iTunesExp ort-2.2.2.air
[2010-10-31:14:40:40] UI SWF load is complete
[2010-10-31:14:40:41] UI initialized
[2010-10-31:14:40:41] beginning UI styling
[2010-10-31:14:40:41] UI styling complete
[2010-10-31:14:40:41] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla15.tmp
[2010-10-31:14:40:43] unpackaging/validation is complete
[2010-10-31:14:40:43] application is bound to this version of the runtime
[2010-10-31:14:40:43] app id iTunesExport
[2010-10-31:14:40:43] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
[2010-10-31:14:40:43] Application located at C:\Program Files
[2010-10-31:14:40:43] Waiting for user confirmation
[2010-10-31:14:40:50] User confirmed action: launch
[2010-10-31:14:40:50] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
[2010-10-31:14:40:50] starting cleanup of temporary files
[2010-10-31:14:40:50] application installer exiting
[2010-10-31:14:41:22] UI SWF load is complete
[2010-10-31:14:41:23] UI initialized
[2010-10-31:14:41:23] Begin background update check
[2010-10-31:14:41:23] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-10-31:14:41:34] Background update successfully downloaded
[2010-10-31:14:41:34] User notified of available background update
[2010-10-31:14:41:39] User deferred installation of background update
[2010-10-31:14:41:39] begin quitting
[2010-12-04:19:14:09] Starting app install of http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
[2010-12-04:19:14:09] UI SWF load is complete
[2010-12-04:19:14:10] UI initialized
[2010-12-04:19:14:10] beginning UI styling
[2010-12-04:19:14:10] UI styling complete
[2010-12-04:19:14:10] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla11.tmp
[2010-12-04:19:14:11] Received HTTP Response Status event
[2010-12-04:19:14:11] Response URL is http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
[2010-12-04:19:14:12] Waiting for user confirmation
[2010-12-04:19:14:19] User confirmed action: install
[2010-12-04:19:14:19] beginning UI styling
[2010-12-04:19:14:19] UI styling complete
[2010-12-04:19:14:19] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla12.tmp
[2010-12-04:19:14:23] unpackaging/validation is complete
[2010-12-04:19:14:23] application is bound to this version of the runtime
[2010-12-04:19:14:23] app id BBCiPlayerDesktop
[2010-12-04:19:14:23] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2010-12-04:19:14:23] Application located at C:\program files
[2010-12-04:19:14:23] Waiting for user confirmation
[2010-12-04:19:14:37] User confirmed action: install
[2010-12-04:19:14:37] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
[2010-12-04:19:14:38] native installer creation complete
[2010-12-04:19:14:38] Starting install
[2010-12-04:19:14:38] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
[2010-12-04:19:14:38] Beginning install
[2010-12-04:19:14:38] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp\setup.msi
[2010-12-04:19:14:50] Execution complete; beginning commit phase
[2010-12-04:19:14:50] Commit complete
[2010-12-04:19:14:50] Re-launching application from C:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
[2010-12-04:19:14:50] Sending browser invocation
[2010-12-04:19:14:51] starting cleanup of temporary files
[2010-12-04:19:14:51] application installer exiting
[2010-12-04:19:15:21] UI SWF load is complete
[2010-12-04:19:15:22] UI initialized
[2010-12-04:19:15:22] Begin background update check
[2010-12-04:19:15:22] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-12-04:19:15:32] Background update successfully downloaded
[2010-12-04:19:15:32] User notified of available background update
[2010-12-04:19:16:18] User deferred installation of background update
[2010-12-04:19:16:18] begin quitting
[2010-12-18:12:38:33] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-18:12:38:33] Commandline is:
[2010-12-18:12:38:33] Installed runtime (2.0.3.13070) located at C:\Program Files\Common Files\Adobe AIR
[2010-12-18:12:38:44] Starting runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
[2010-12-18:12:38:44] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-18:12:38:55] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2010-12-18:12:38:55] Runtime Installer end with exit code 0
[2010-12-18:12:38:56] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-18:12:38:56] Commandline is: -installupdatecheck
[2010-12-18:12:38:56] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-18:12:38:57] Performing pingback request
[2010-12-18:12:38:59] Pingback request completed with HTTP status 200
[2010-12-18:12:38:59] Starting runtime background update check
[2010-12-18:12:38:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-18:12:38:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2010-12-18:12:38:59] Runtime update not available
[2010-12-18:12:38:59] Unpackaging cancelled
[2010-12-18:12:38:59] Runtime Installer end with exit code 0
[2011-01-22:19:47:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:36] Commandline is:
[2011-01-22:19:47:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:39] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-01-22:19:47:40] Runtime Installer end with exit code 0
[2011-01-22:19:47:43] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:43] Commandline is: -installupdatecheck
[2011-01-22:19:47:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:46] Performing pingback request
[2011-01-22:19:47:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:47] Commandline is:
[2011-01-22:19:47:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:47] Pingback request completed with HTTP status 200
[2011-01-22:19:47:47] Starting runtime background update check
[2011-01-22:19:47:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-22:19:47:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-22:19:47:48] Runtime update not available
[2011-01-22:19:47:48] Unpackaging cancelled
[2011-01-22:19:47:48] Runtime Installer end with exit code 0
[2011-01-22:19:47:52] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-01-22:19:47:52] Runtime Installer end with exit code 0
[2011-01-22:19:47:53] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-22:19:47:53] Commandline is: -installupdatecheck
[2011-01-22:19:47:53] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-22:19:47:53] Performing pingback request
[2011-01-22:19:47:54] Pingback request completed with HTTP status 200
[2011-01-22:19:47:54] Starting runtime background update check
[2011-01-22:19:47:54] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-22:19:47:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-22:19:47:54] Runtime update not available
[2011-01-22:19:47:54] Unpackaging cancelled
[2011-01-22:19:47:54] Runtime Installer end with exit code 0
[2011-01-30:15:32:06] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-30:15:32:07] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:07] Commandline is: -updatecheck
[2011-01-30:15:32:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:09] Performing pingback request
[2011-01-30:15:32:09] Starting runtime background update check
[2011-01-30:15:32:09] Clearing unused background update directory
[2011-01-30:15:32:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-30:15:32:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-01-30:15:32:10] Runtime update not available
[2011-01-30:15:32:11] Unpackaging cancelled
[2011-01-30:15:32:11] Runtime Installer end with exit code 0
[2011-01-30:15:32:24] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:24] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5537899597547948 onApplicationVersion
[2011-01-30:15:32:24] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:24] Application Installer end with exit code 0
[2011-01-30:15:32:45] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:15:32:45] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi8= b00y461t null null My4w b00y469f null"
[2011-01-30:15:32:45] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:15:32:45] Application Installer end with exit code 0
[2011-01-30:17:59:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:17:59:16] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.16044672718271613 onApplicationVersion
[2011-01-30:17:59:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:17:59:16] Application Installer end with exit code 0
[2011-01-30:17:59:20] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:17:59:20] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi9oZC8= b00y461t 4000 2500 My4w b00y469f null"
[2011-01-30:17:59:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:17:59:20] Application Installer end with exit code 0
[2011-01-30:18:09:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:09:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7355694402940571 onApplicationVersion
[2011-01-30:18:09:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:09:59] Application Installer end with exit code 0
[2011-01-30:18:10:02] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:10:02] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB3dmpucS9oZC8= b00wvjf8 4000 2500 My4w b00wvjnq null"
[2011-01-30:18:10:02] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:10:02] Application Installer end with exit code 0
[2011-01-30:18:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-30:18:14:43] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.08778980793431401 onApplicationVersion
[2011-01-30:18:14:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-01-30:18:14:43] Application Installer end with exit code 0
[2011-02-02:18:56:12] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-02:18:56:12] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6699020299129188 onApplicationVersion
[2011-02-02:18:56:12] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-02:18:56:12] Application Installer end with exit code 0
[2011-02-03:22:15:44] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-03:22:15:44] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.04591698758304119 onApplicationVersion
[2011-02-03:22:15:44] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-03:22:15:44] Application Installer end with exit code 0
[2011-02-03:22:15:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-03:22:15:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5YjVqci9oZC8= b00yqmwn 4000 2500 My4w b00yb5jr null"
[2011-02-03:22:15:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-03:22:15:59] Application Installer end with exit code 0
[2011-02-04:18:26:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:18:26:16] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.38653032947331667 onApplicationVersion
[2011-02-04:18:26:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-04:18:26:16] Application Installer end with exit code 0
[2011-02-04:18:40:03] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:18:40:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.0027284095995128155 onApplicationVersion
[2011-02-04:18:40:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-04:18:40:03] Application Installer end with exit code 0
[2011-02-06:19:13:39] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-06:19:13:39] Commandline is: -playerVersion=10,1,103,22 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.67613944131881 onApplicationVersion
[2011-02-06:19:13:39] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-06:19:13:39] Application Installer end with exit code 0
[2011-02-06:19:13:57] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-06:19:13:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-06:19:13:57] Commandline is: -updatecheck
[2011-02-06:19:13:57] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-02-06:19:13:58] Performing pingback request
[2011-02-06:19:13:58] Starting runtime background update check
[2011-02-06:19:13:58] Clearing unused background update directory
[2011-02-06:19:13:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-06:19:13:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-02-06:19:13:58] Runtime update not available
[2011-02-06:19:13:58] Unpackaging cancelled
[2011-02-06:19:13:58] Runtime Installer end with exit code 0
[2011-04-11:21:02:26] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-04-11:21:02:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-11:21:02:26] Commandline is: -updatecheck
[2011-04-11:21:02:27] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-11:21:02:35] Performing pingback request
[2011-04-11:21:02:36] Starting runtime background update check
[2011-04-11:21:02:36] Clearing unused background update directory
[2011-04-11:21:02:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-04-11:21:02:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-04-11:21:02:51] Unpackaging complete
[2011-04-11:21:02:59] Download success
[2011-04-11:21:03:00] Runtime updated downloaded
[2011-04-11:21:11:17] User had deferred installing the update
[2011-04-11:21:11:17] Runtime Installer end with exit code 0
[2011-04-28:21:58:22] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:22] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:21:58:22] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:22] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:21:58:22] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:21:58:23] Starting runtime background update installation
[2011-04-28:21:58:23] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:23] Runtime updater successfully launched
[2011-04-28:21:58:23] Runtime Installer end with exit code 0
[2011-04-28:21:58:28] Runtime Installer begin with version 2.6.0.19120 on Windows XP x86
[2011-04-28:21:58:28] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:21:58:28] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:21:58:28] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:32:41] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19120
[2011-04-28:22:32:41] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-28:22:32:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:32:51] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi
[2011-04-28:22:32:51] Rollback complete
[2011-04-28:22:32:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:33:05] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:33:05] Runtime Installer end with exit code 7
[2011-04-28:22:33:35] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-04-28:22:33:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:22:33:36] Commandline is: -updatecheck
[2011-04-28:22:33:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:33:36] Performing pingback request
[2011-04-28:22:33:36] Starting runtime background update check
[2011-04-28:22:33:36] Clearing unused background update directory
[2011-04-28:22:33:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-04-28:22:33:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
[2011-04-28:22:33:46] Unpackaging complete
[2011-04-28:22:33:47] Download success
[2011-04-28:22:33:47] Runtime updated downloaded
[2011-04-28:22:34:37] User had deferred installing the update
[2011-04-28:22:34:37] Runtime Installer end with exit code 0
[2011-04-28:22:39:04] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:04] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-28:22:39:04] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:04] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:39:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:05] Starting runtime background update installation
[2011-04-28:22:39:05] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:06] Runtime updater successfully launched
[2011-04-28:22:39:06] Runtime Installer end with exit code 0
[2011-04-28:22:39:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-28:22:39:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-04-28:22:39:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-28:22:39:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-28:22:39:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-28:22:39:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:39:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi
[2011-04-28:22:39:23] Rollback complete
[2011-04-28:22:39:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-28:22:39:28] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-04-28:22:39:28] Runtime Installer end with exit code 7
[2011-04-29:09:39:07] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:09:39:07] Commandline is:
[2011-04-29:09:39:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:39:15] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:09:39:15] Installing msi at c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:09:39:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:39:20] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi
[2011-04-29:09:39:20] Rollback complete
[2011-04-29:09:39:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:40:01] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:09:40:01] Commandline is:
[2011-04-29:09:40:01] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:40:06] Runtime Installer end with exit code 7
[2011-04-29:09:41:30] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:09:41:30] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:09:41:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:41:46] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi
[2011-04-29:09:41:46] Rollback complete
[2011-04-29:09:41:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:09:41:51] Runtime Installer end with exit code 7
[2011-04-29:09:51:03] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:51:03] Commandline is: -arp:uninstall
[2011-04-29:09:51:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:51:16] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:51:16] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:51:16] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:16] Rollback complete
[2011-04-29:09:51:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:22] Runtime Installer end with exit code 7
[2011-04-29:09:51:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:51:46] Commandline is: -arp:uninstall
[2011-04-29:09:51:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:51:49] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:51:49] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:51:50] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:50] Rollback complete
[2011-04-29:09:51:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:51:53] Runtime Installer end with exit code 7
[2011-04-29:09:52:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:09:52:21] Commandline is: -arp:uninstall
[2011-04-29:09:52:21] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:09:58:28] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:09:58:28] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:09:58:28] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:58:28] Rollback complete
[2011-04-29:09:58:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:09:58:30] Runtime Installer end with exit code 7
[2011-04-29:17:25:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-04-29:17:25:46] Commandline is: -arp:uninstall
[2011-04-29:17:25:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:17:25:54] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-04-29:17:25:54] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-04-29:17:25:54] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:17:25:54] Rollback complete
[2011-04-29:17:25:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-04-29:17:25:58] Runtime Installer end with exit code 7
[2011-04-29:18:07:48] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:07:48] Commandline is:
[2011-04-29:18:07:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:07:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:18:07:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:18:08:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:08:12] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi
[2011-04-29:18:08:12] Rollback complete
[2011-04-29:18:08:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:08:26] Runtime Installer end with exit code 7
[2011-04-29:18:09:40] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:09:40] Commandline is:
[2011-04-29:18:09:40] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:09:42] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:18:09:42] Commandline is:
[2011-04-29:18:09:42] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:18:09:42] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:18:09:42] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:18:09:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:09:47] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi
[2011-04-29:18:09:47] Rollback complete
[2011-04-29:18:09:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:18:09:49] Runtime Installer end with exit code 7
[2011-04-29:18:10:01] Runtime Installer end with exit code 6
[2011-04-29:21:32:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:32:10] Commandline is:
[2011-04-29:21:32:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:32:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:21:32:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:32:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:32:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi
[2011-04-29:21:32:23] Rollback complete
[2011-04-29:21:32:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:32:29] Runtime Installer end with exit code 7
[2011-04-29:21:33:51] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:33:51] Commandline is:
[2011-04-29:21:33:51] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:33:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
[2011-04-29:21:33:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:33:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:33:58] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi
[2011-04-29:21:33:58] Rollback complete
[2011-04-29:21:33:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:34:01] Runtime Installer end with exit code 7
[2011-04-29:21:38:58] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:38:58] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:58] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:38:58] Invoking Application Installer for combined install
[2011-04-29:21:38:58] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:59] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:38:59] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:38:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:39:00] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla79.tmp
[2011-04-29:21:39:08] Application signature verified
[2011-04-29:21:39:08] Unpackaging/validation complete
[2011-04-29:21:39:08] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:39:19] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla7A.tmp
[2011-04-29:21:39:19] Native installation package creation succeeded
[2011-04-29:21:39:19] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:39:20] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:39:24] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:39:24] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi
[2011-04-29:21:39:24] Rollback complete
[2011-04-29:21:39:24] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:39:33] Application Installer end with exit code 7
[2011-04-29:21:39:33] Subprocess app installer failed (7)
[2011-04-29:21:39:33] Runtime Installer end with exit code 7
[2011-04-29:21:44:19] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:44:19] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:19] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:44:19] Invoking Application Installer for combined install
[2011-04-29:21:44:19] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:20] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:44:20] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
[2011-04-29:21:44:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:44:21] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8B.tmp
[2011-04-29:21:44:28] Application signature verified
[2011-04-29:21:44:28] Unpackaging/validation complete
[2011-04-29:21:44:28] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:44:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8C.tmp
[2011-04-29:21:44:43] Native installation package creation succeeded
[2011-04-29:21:44:43] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:44:43] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:44:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:44:48] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi
[2011-04-29:21:44:48] Rollback complete
[2011-04-29:21:44:48] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:44:53] Application Installer end with exit code 7
[2011-04-29:21:44:54] Subprocess app installer failed (7)
[2011-04-29:21:44:54] Runtime Installer end with exit code 7
[2011-04-29:21:45:47] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:45:47] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:45:47] Invoking Application Installer for combined install
[2011-04-29:21:45:47] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:48] Application Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:45:48] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
[2011-04-29:21:45:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
[2011-04-29:21:45:49] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla92.tmp
[2011-04-29:21:45:54] Application signature verified
[2011-04-29:21:45:54] Unpackaging/validation complete
[2011-04-29:21:45:54] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
[2011-04-29:21:46:15] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla93.tmp
[2011-04-29:21:46:16] Native installation package creation succeeded
[2011-04-29:21:46:16] Starting combined runtime update and app install.
Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
[2011-04-29:21:46:16] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-29:21:46:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:46:20] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi
[2011-04-29:21:46:20] Rollback complete
[2011-04-29:21:46:20] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-04-29:21:46:26] Application Installer end with exit code 7
[2011-04-29:21:46:26] Subprocess app installer failed (7)
[2011-04-29:21:46:26] Runtime Installer end with exit code 7
[2011-04-29:21:47:30] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-04-29:21:47:30] Commandline is: -playerVersion=10,2,154,27 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsv

I'm sorry you're running into installation issues with AIR. Microsoft has released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, we'll need to review the MSI installer log to better diagnose the issue. Please post back with the log contents. You can find instructions for finding these logs here:
AIR Installer Log Instructions
Thanks,
Chris

Still Unable to Upgrade from Downloads

I am unable to install/upgrade from downloads. Eg., I downloaded iTunes. I got as far as upgrade I clicked upgrade and nothing happened. This happens with all prorams that are downloaded. This topic was previous posted but not resolved. If anyone can figure this one out, it will be greatly appreciated.
iBook G4 Mac OS X (10.4.2)

Sucessful steps: Introduction, read me and license. I get to easy install and click upgrade which becomes unhighlighted and then returns to the highted “upgrade.” without upgrading. I don”t know if this makes a difference but the file is iTunes.mpkg not the .dmg that you mentioned. Thank you for the response.
iBook G4, IBook G3 (dual) Mac OS X (10.4.6)

Why unable to upgrade from Puerto Rico?

I moved all my Photoshop photos to Revel and now i'm unable to upgrade to Revel Premium from Puerto Rico. Puerto Rico is not an option online country and at 1 800 585 0774 i was advised that they do not deal with my problem. I have a pc with windows 7. Sort of frustrating. Any clarification or help? Thank you! My name is Nati

Hi Pattie
Here's a screen shot of my cart.
When i press State/Province Select i do not get a list of states or countries. I just get the Select word again, in blue color.
When i press Country, i get a note that says "if you moved pls call 1 800 585 0774..." I have not moved but called them yesterday and the agent said they do not deal with my problem.
Often Puerto Rico falls between the cracks, for many valid reasons; also Revel is just starting so i just have to wait. No big deal in my case, this is not my job. I'm just playing around with Photoshop Elements 7.
I appreciate your help, thank you......Nati

Unable to Upgrade from Operations manager 2007r2 to Operations manager 2012 or 2012 R2

Hi All,
I have a environment of SCOM 2007 R2 where i want to upgrade to SCOM 2012 or 2012 R2. But when i run either of the setup i get the below errors as per the screen shot. Can anyone please let me know why am i getting these errors.
Mine is a evaluation copy installed for Lab testing for testing the upgrade in the LAB.
I pulled some logs from the location - %userprofile%\AppData\Local\SCOM
I have also attached the logs in a FTP. Please download the logs using the below links one is for SCOM 2012 & the other is for 2012 R2.
Error log link: http://depositfiles.com/files/fkrgtdve5
Error when i install SCOM 2012 R2.
Error when i install SCOM 2012.
Can any one please help!!!!!!!
Gautam.75801

Hi,
Upgrade from RTM is not possible without CU. You must at least have CU4 installed. I will suggest you install CU7.
OpsMgr 2007 R2 CU7 rollup hotfix – and my experience installing it
http://blogs.technet.com/b/kevinholman/archive/2014/01/28/opsmgr-2007-r2-cu7-rollup-hotfix-and-my-experience-installing-it.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Unable to upgrade from Windows 8.1 SL to Windows 8.1 Pro

I just bought a brand new Lenovo G510 notebook and I am battling to upgrade from Windows 8.1 SL x64 to 8.1 Pro x64.
I used the process:
Right click This PC -> Properties -> Get more features with a new edition of Windows -> I already have a product key
Then, type the key you bought...BUT the code is not accepted and I really do not wish to do a fresh install of Windows.
Any ideas on how I can get this done quickly without a fresh install.
Thank You.

Hi,
How’s everything going?
If you could update us at your convenience that would be wonderful.
Yolanda Zhu
TechNet Community Support

Unable to upgrade from 7.0 to 7.1

I just bought the Logic Pro 7.1 upgrade along with my new powermac. I bought it in the US though Im located in denmark, so I just borrowed a 7.0 dvd from a friend and installed logic... The problem is, that I can't upgrade from 7.01 to 7.1 though I have the 7.1 dvd - I get a message that "the computer contains software that is newer than the one im trying to install" - I tryed installing again, and everything crashed so I had to reinstall the OS (which *****) - and even after that, with a totally clean Harddrive and a newly installed OS it still wouldnt do it...
Any suggestions?
regards
Thomas Stengaard
Powermac G5 dual 2,3 ghz Mac OS X (10.4.3) 2,5 gb ram

this is a known mistake on the installer DVD that happens under certain conditions.. actually, you just ignore it and run the installer anyway, and it works perfectly. it is just the installer giving an erroneous message that the installed version is newer than the update, nothing more.

Unable to upgrade from OWB 10.2.0.1 to OWB 10.2.0.3

Hi
After installing OWB 10.2.0.1, i tried to upgrade to OWB 10.2.03. But the installation fails mid-way. It didn't give any error msg. Pls help
Last few Text from the error log
INFO: *** Install Page***
INFO: Install mode is not fastcopy.
INFO: HomeSetup JRE files in Scratch :699
INFO: Setting variable 'ROOTSH_LOCATION' to 'C:\OWB_10G\root.sh'. Received the value from a code block.
INFO: 02/12/08 14:41:31 GMT: Starting install Install Phase 1 of component Patch of Windows JDK
INFO: *** Error Dialog: Error occurred ***
INFO: User Selected: Stop installation of all products.
INFO: java.io.IOException: The system cannot find the path specified
INFO: Setting variable 'PREREQ_CONFIG_LOCATION' to ''. Received the value from variable association.
INFO: Setting variable 'PREREQ_CONFIG_LOCATION' to ''. Received the value from variable association.
INFO:
*** Welcome Page***
INFO: Initializing install inventory
INFO: Setting up install inventory
INFO:
*** Specify Source Location Page***
WARNING: Do you really want to exit?
INFO: User Selected: Yes/OK

follow this link
http://www.orafaq.com/forum/t/119954/2/
http://wiki.oracle.com/search/threads/10.2.0.1?contains=10.2.0.1
http://www.oraclealchemist.com/oracle/patching-from-10201-to-10203/
also i assume there is no RAC involved in your case.
Edited by: Darthvader-647181 on Dec 2, 2008 8:13 AM
Edited by: Darthvader-647181 on Dec 2, 2008 8:14 AM

Unable to upgrade from safari 1.2 to 1.3.1/1.3.2

i have safari 1.2 and i get the error: "You cannot install this software on this volume. This system cannot use this software", while trying to update to 1.3.1
i checked the system requirements before downloading the update and my computer reaches them.
ill apreciate your help

thanks a lot for your help, i noticed that 1.3.1 of safari is already registered as upgraded but i still have the 1.2 version while checking the about in my safari, i dont think i have to upgrade to tiger bcz 10.3.9 isnt tiger right? i have the right OS for the safari version im trying to install, i guess i need to delete that info from the log so the computer can figure out i dont have that version and will let me install it. the only problem is that i dont know how to do it. if someone knows... ill apreciate your help.
anyways thabkyou very much cornelius you helped a lot.

Unable to upgrade from OS 4.2...but now I'm not sure I want too...

Ok, first let me address the first part of my subject. I recently purchased an 8830 in the US from Verizon. It has the 4.2 OS. I would like to upgrade to a more recent version, and BB says to try the cell providers site. I did, but Verizon only has 4.2 available for "upgrade" which is from May 2008. I have looked everywhere on BB's site for the software, but no luck. I tried to update via the Desktop Manager Software, as well as the BB website, but both say I have the latest available version. But when I look on the About screen, it shows 4.2. I know this is not correct as there is sfotware for purchase that runs/requires 4.5 and 4.6. So, does anyone know where I can get either?
In regards to the second part...I have read a couple threads on issues with the v4.5. Therefore, should I just not worry about even trying to upgrade at this time? Or does someone else have any ideas/suggestions?
Thanks in advance.

Thanks for the response.
If the memory is an issue in the phone, which causes issues with the new OS's, then it appears Blackberry screwed up. It also appears then, that they don't care for users of the 8830, as they appear to haven't tried to fix the issue either within the code (which would make sense) or the device (such as maybe upgrading the memory and then offering some form of swap process so people can get the new device with more memory and return theirs). It also appears that they also don't care about their customers, in my opinion. While I can live with the less memory, there are some apps I would like to purchase to make better use of this device, however, since I can't go above 4.2, I can't buy the apps.
I guess this means I may have to investigate going with a different model, maybe the 8330 (I think it was this model and the 8830 my decision came to). I guess it's good I find this out now as I just bought this phone and am within the 30 trial period (actually I've only had it for a few days now). I also guess I'll have to learn to deal with a slightly smaller device and keys too (which is why I went with the 8830 over the 8330).
Ok, guess I know what to do. Thanks to all.

Unable to upgrade from aperture 3.0.2

i have aperture 3.0.2. when i try to upgrade to 3.1 i get a message telling me that i need aperture 3.0 !!!

Welcome to the discussions!
Double check that your Aperture application is in the Applications folder on your system disc.
Tony
Message was edited by: Tony Gay

MacBook Early 2008 Core 2 Duo/Penryn Series - Unable to upgrade from Lion to Mountain Lion ( Looking For A Fix )

I own a MacBook "Early 2008 Core 2 Duo/Penryn" Series has Intel Processor (T8100 (2.1 GHz ) / T8300 (2.4 GHz)) 45 nm "Penryn" processors, 4 GB of 667 MHz DDR2 SDRAM (PC2-5300) installed in pairs (two 02 GB modules), a 160.0 GB Serial ATA (5400 RPM) hard drive with "Sudden Motion Sensor" technology, an 8X dual-layer write DVD±RW/CD-RW SuperDrive, an Intel GMA X3100 integrated "graphics processor with 144 MB of DDR2 SDRAM shared with main memory", and a 13.3" widescreen TFT active-matrix "glossy" display (1280x800 native resolution). It also includes AirPort Extreme (802.11a/b/g/n), Bluetooth 2.0+EDR, Gigabit Ethernet, a FireWire "400" port, two USB 2.0 ports, optical digital audio in/out, and video out capabilities (mini-DVI) that supports an external display. These models also include the "scrolling Trackpad", built-in iSight video camera, "MagSafe" power connector, "flush against the bed " keyboard that does not touch the screen” and "no moving parts" magnetic latch that "catches without a catch".
Now to the adventure on this, the above model (stock) ships with a Operating System MAC OS X Leopard which was succeeded by MAC OS X Snow Leopard ( $19.99 / INR 1060.00 approx. ) which was again upgraded to MAC OS X Lion ( $19.99 / INR 1060.00 approx. ) and the latest one is MAC OS X Mountain Lion ( $19.99 / INR 1060.00 approx. ).
Interesting part to all this technological babble is how APPLE INC forces you buy their product both hardware and software. Now, I have this old MacBook Early 2008 Model PC and I took it to the shop and I thought I would upgrade the software (OS and APPS) so I take it to the iStore ‘Rescue Centre’, as APPLE INC calls it world over, they say you will have to upgrade it version by version and each version would cost you a licence fee! SO the cost break up would be, I’m currently on MAC OS X Leopard to be updated by MAC OS X Snow Leopard ( cost $19.99 / INR 1060.00 approx. ) which again to be upgraded MAC OS X Lion ( cost $19.99 / INR 1060.00 approx. ) and then to latest one is MAC OS X Mountain Lion ( cost $19.99 / INR 1060.00 approx. ) which means I have to pay INR 3210.00 to upgrade the machine and I agree to pay for that and after two upgrades the third one(that is the latest version) was not compatible with my machine because of inferior/outdated hardware e unit and If I want the new operating system then I told to buy the new machine which costs between INR 90,000 to INR 1,40,000!!
That … ***** !!!
So I’m here looking for somebody, anybody, whether you would be able to help me with my MacBook which is early 2008 Core 2 Duo/Penryn Series (for exact specifications, see above) and I currently running Lion on it and wondering is there any way I can upgrade this to Mountain Lion?

Your early 2008 MacBook cannot be upgraded to Mountain Lion. The reason is that Mountain Lion is entirely a 64 bit operating system, and cannot use any 32 bit components. Lion, while also 64 bit-based, can use some 32 bit components, and thus would work on all Core 2 Duo machines. This article has more details.
The center you went to was incorrect when they said you have to upgrade to each operating system. You need to be at Snow Leopard in order to access the App store to download Mountain Lion. You don't have to install Lion to get to Mountain Lion. See this Apple page on this.

Unable to upgrade from SQL Server 2008 R2 to SP1

Hi there
I am currently in the middle of installing and configuring Sharepoint 2013 on a Windows 2012 R2 Virtual Server. I have first installed SQL Server 2008 R2 and then installed sharepoint 2013 including all of the prerequisites.
When I go to the SharePoint products configuration wizard, I get an error on the 'specify configuration database settings' page saying that I do not have the right SQL version as sharepoint 2013 needs SQL server 2008 R2 SP1 installed.
So I downloaded SP1 for SQL server 2008 R2 x86 but when I run the update, there are no instances for me to select to upgrade - it just says 'Shared Features'.
Sorry if this is a silly question - I am quite new to SQL!
Tom

Hello,
You probably have a 64-bit SQL Server 2008 R2 instance but you downloaded a 32-bit version of SP1 for SQL Server 2008 R2.
Please download the 64-bit version of SP1.
Hope this helps.
Regards,
Alberto Morillo
SQLCoffee.com

Why am I unable to update from firefox 4.0.1 on mac osX 10.6.8 when my Mac meets the requirements?

I have a Mac OSX (10.6.8) with an 2.8 GHz Intel Core i7 Processor, 16GB 1067 MHz DDR3 memory and 2TB hard drive.
Yet I am unable to upgrade from FireFox version 4.0.1
I can no longer access my YouTube account, and other websites, because I am told the FireFox version I am running is not compatible.
Why am I unable to upgrade to the latest version of FireFox?
Do you just not want Mac owners to run your browser? It seems this is the case as this has been an ongoing issue that should have been resolved already.

Firefox 4 versions and later '''do not run on a PowerPC Mac''' and require at least OS X 10.5 and '''an Intel Mac'''.
[http://www.mozilla.org/en-US/firefox/10.0.2/system-requirements/ Firefox 10.0.2 System Requirements]
The latest version for your ppc mac is 3.6.27 you can download from here:
http://www.mozilla.org/en-US/firefox/all-older.html
[http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
1. Download a new copy of the Firefox program(3.6.27) from the above link
2. Trash the current Firefox application to do a clean (re-)install.
3. Install the new version that you have downloaded(3.6.27).
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/Installing%20Firefox%20on%20Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Unable to upgrade from 10.8.5 to 10.9

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