Unable to upgrade from aperture 3.0.2

i have aperture 3.0.2. when i try to upgrade to 3.1 i get a message telling me that i need aperture 3.0 !!!

Welcome to the discussions!
Double check that your Aperture application is in the Applications folder on your system disc.
Tony
Message was edited by: Tony Gay

Similar Messages

  • How do you fix 'unable to upgrade from version 0'?

    I have been working on 6 ibooks over the past year, documenting a lot of stuff for user manuals for our school. The ibooks were all created in iBA version 1.0, but are not published - we only use them internally so we just use the previews.
    I gave up trying to upgrade my 1.0 iBooks, it takes too long to 'optimize' the files when I try to open them in 2.0. I have read all the issues with iBA 2.0, but decided to download 2.0 on another computer and wabt to try to re-write all my old 1.0 manuals (I have all the files that went into them).
    However, when I double-click to open the 2.0, nothing happens. So I go to 'File' and select 'New from Template Chooser'. I then get the window with all the new templates, including the portrait ones. When I select any template, say the 5th one for example, I get the prompt "The document 'Textbook 05.ibatemplate' could not be upgraded. Unable to upgrade from version 0". This happens for every template. I don't understand. I downloaded the 2.0 from the app store onto a 'clean' computer. Yes, it has Lion on it and all the spec requirements to run iBA. Can anyone help me with what to do next?

    Did you ask Apple for help yet?
    [email protected]
    …support phone number call +1 (877) 206-2092.
    Global Phone Support
    We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).
    Country
    Phone Number
    Australia
    1300 307 504
    Note that this is a low tariff number.
    France
    0805 540 117
    Germany
    0800 664 5307
    Italy
    800 915 902
    Netherlands
    0800 0201 578
    Spain
    900 812 687
    U.K.
    0800 975 0615
    U.S.
    +1 (877) 206-2092
    Toll-free from U.S. and Canada.

  • Upgrading from Aperture 2-3. What happens to referenced images?

    I'm upgrading from Aperture 2 to 3. I have referenced images on some external hard drives. Will my referenced images be okay and still read correctly from my HD if I upgrade?

    Hi
    I had no problems it retained the Referenced File location info you will have to ensure the externals connected.
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    Select the images that need reconnecting and then go to File / Locate Referenced Files
    You will get a dialogue box which enables you to find the Referenced File/s then click Reconnect or Reconnect All
    I just had to do it because I renamed an external drive
    Hope this helps

  • I would like to install BBC iPlayer but AIR is unable to upgrade from  2.5.1.17330

    I am unable to install i Player because AIR is unable to upgrade to the latest version
    I have tried upgrade AIR without iPlayer, and that runs into the same problems with Adobe AIR installer
    I have tried uninstalling Air completely, in order to start from scratch, but that is refused saying that I should contact my administrator.
    I am the admministrator.
    Consequently I appear to be stuck with AIR version 2.5.1.17730 and cannot load the BBC iPlayer desktop.
    Text from Install log is below.
    [2010-08-16:21:39:15] UI SWF load is complete
    [2010-08-16:21:39:15] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp -playerVersion=10,1,82,76 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
    [2010-08-16:21:39:16] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
    [2010-08-16:21:39:16] UI SWF load is complete
    [2010-08-16:21:39:17] UI initialized
    [2010-08-16:21:39:17] beginning UI styling
    [2010-08-16:21:39:17] UI styling complete
    [2010-08-16:21:39:17] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla21.tmp
    [2010-08-16:21:39:24] unpackaging/validation is complete
    [2010-08-16:21:39:24] application is bound to this version of the runtime
    [2010-08-16:21:39:24] app id iTunesExport
    [2010-08-16:21:39:24] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
    [2010-08-16:21:39:24] Application not located
    [2010-08-16:21:39:25] Waiting for user confirmation
    [2010-08-16:21:44:13] User confirmed action: install
    [2010-08-16:21:44:13] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
    [2010-08-16:21:44:14] native installer creation complete
    [2010-08-16:21:44:14] Starting install
    [2010-08-16:21:44:14] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp
    [2010-08-16:21:44:14] Destination for installed application is C:\Program Files
    [2010-08-16:21:44:14] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-08-16:21:44:14] Scheduling an MSI install operation
    [2010-08-16:21:44:14] Beginning install
    [2010-08-16:21:44:14] Installing C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\setup.msi
    [2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
    [2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-08-16:21:44:23] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
    [2010-08-16:21:44:23] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-08-16:21:44:23] Copying C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR20.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-08-16:21:44:23] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla23.tmp\setup.msi
    [2010-08-16:21:44:25] Execution complete; beginning commit phase
    [2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2A.tmp\temp
    [2010-08-16:21:44:25] Deleting C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla2B.tmp\temp
    [2010-08-16:21:44:25] Commit complete
    [2010-08-16:21:44:26] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
    [2010-08-16:21:44:26] starting cleanup of temporary files
    [2010-08-16:21:44:26] application installer exiting
    [2010-08-16:21:44:26] App installer completed successfully
    [2010-08-16:21:44:26] begin quitting
    [2010-08-16:21:44:58] UI SWF load is complete
    [2010-08-16:21:44:59] UI initialized
    [2010-08-16:21:45:03] Pingback request completed with HTTP status 200
    [2010-08-16:21:45:03] Begin background update check
    [2010-08-16:21:45:04] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-08-16:21:45:04] Background update not available
    [2010-08-16:21:45:04] begin quitting
    [2010-09-11:18:40:45] Starting update of c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2010-09-11:18:40:45] Updating from file:///C:/Documents%20and%20Settings/Paul%20Stratford/Local%20Settings/Temp/fla1B.tmp
    [2010-09-11:18:40:45] Updating to version 1.5.15695.18135
    [2010-09-11:18:40:45] UI SWF load is complete
    [2010-09-11:18:40:47] UI initialized
    [2010-09-11:18:40:47] beginning UI styling
    [2010-09-11:18:40:47] UI styling complete
    [2010-09-11:18:40:47] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1C.tmp
    [2010-09-11:18:40:59] unpackaging/validation is complete
    [2010-09-11:18:40:59] application is bound to this version of the runtime
    [2010-09-11:18:40:59] app id BBCiPlayerDesktop
    [2010-09-11:18:40:59] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
    [2010-09-11:18:40:59] Application located at c:\program files
    [2010-09-11:18:40:59] Waiting for user confirmation
    [2010-09-11:18:40:59] User confirmed action: install
    [2010-09-11:18:40:59] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
    [2010-09-11:18:41:00] native installer creation complete
    [2010-09-11:18:41:00] Starting install
    [2010-09-11:18:41:00] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp
    [2010-09-11:18:41:00] Beginning install
    [2010-09-11:18:41:00] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla1D.tmp\setup.msi
    [2010-09-11:18:41:08] Execution complete; beginning commit phase
    [2010-09-11:18:41:08] Commit complete
    [2010-09-11:18:41:08] Re-launching application from c:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
    [2010-09-11:18:41:08] starting cleanup of temporary files
    [2010-09-11:18:41:08] application installer exiting
    [2010-09-11:18:41:39] UI SWF load is complete
    [2010-09-11:18:41:40] UI initialized
    [2010-09-11:18:41:40] Begin background update check
    [2010-09-11:18:41:40] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-09-11:18:41:41] Background update not available
    [2010-09-11:18:41:41] begin quitting
    [2010-10-31:14:39:02] Starting app install of http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
    [2010-10-31:14:39:02] UI SWF load is complete
    [2010-10-31:14:39:03] UI initialized
    [2010-10-31:14:39:03] beginning UI styling
    [2010-10-31:14:39:03] UI styling complete
    [2010-10-31:14:39:03] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla14.tmp
    [2010-10-31:14:39:05] Received HTTP Response Status event
    [2010-10-31:14:39:05] Response URL is http://www.ericdaugherty.com/dev/itunesexport/iTunesExport-2.2.2.air
    [2010-10-31:14:39:12] Waiting for user confirmation
    [2010-10-31:14:39:26] User confirmed action: save
    [2010-10-31:14:39:26] Saving file to C:\Documents and Settings\Paul Stratford\My Documents\Downloads\iTunesExport-2.2.2.air
    [2010-10-31:14:39:26] starting cleanup of temporary files
    [2010-10-31:14:39:26] application installer exiting
    [2010-10-31:14:40:40] Starting app install of file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/Downloads/iTunesExp ort-2.2.2.air
    [2010-10-31:14:40:40] UI SWF load is complete
    [2010-10-31:14:40:41] UI initialized
    [2010-10-31:14:40:41] beginning UI styling
    [2010-10-31:14:40:41] UI styling complete
    [2010-10-31:14:40:41] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla15.tmp
    [2010-10-31:14:40:43] unpackaging/validation is complete
    [2010-10-31:14:40:43] application is bound to this version of the runtime
    [2010-10-31:14:40:43] app id iTunesExport
    [2010-10-31:14:40:43] pub id 9816BF1711E8C5ABC4CED8E503841951211D8E5D.1
    [2010-10-31:14:40:43] Application located at C:\Program Files
    [2010-10-31:14:40:43] Waiting for user confirmation
    [2010-10-31:14:40:50] User confirmed action: launch
    [2010-10-31:14:40:50] Re-launching application from C:\Program Files\iTunesExport\iTunesExport.exe
    [2010-10-31:14:40:50] starting cleanup of temporary files
    [2010-10-31:14:40:50] application installer exiting
    [2010-10-31:14:41:22] UI SWF load is complete
    [2010-10-31:14:41:23] UI initialized
    [2010-10-31:14:41:23] Begin background update check
    [2010-10-31:14:41:23] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-10-31:14:41:34] Background update successfully downloaded
    [2010-10-31:14:41:34] User notified of available background update
    [2010-10-31:14:41:39] User deferred installation of background update
    [2010-10-31:14:41:39] begin quitting
    [2010-12-04:19:14:09] Starting app install of http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
    [2010-12-04:19:14:09] UI SWF load is complete
    [2010-12-04:19:14:10] UI initialized
    [2010-12-04:19:14:10] beginning UI styling
    [2010-12-04:19:14:10] UI styling complete
    [2010-12-04:19:14:10] Downloading file to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla11.tmp
    [2010-12-04:19:14:11] Received HTTP Response Status event
    [2010-12-04:19:14:11] Response URL is http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3010.air
    [2010-12-04:19:14:12] Waiting for user confirmation
    [2010-12-04:19:14:19] User confirmed action: install
    [2010-12-04:19:14:19] beginning UI styling
    [2010-12-04:19:14:19] UI styling complete
    [2010-12-04:19:14:19] Unpackaging to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla12.tmp
    [2010-12-04:19:14:23] unpackaging/validation is complete
    [2010-12-04:19:14:23] application is bound to this version of the runtime
    [2010-12-04:19:14:23] app id BBCiPlayerDesktop
    [2010-12-04:19:14:23] pub id 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
    [2010-12-04:19:14:23] Application located at C:\program files
    [2010-12-04:19:14:23] Waiting for user confirmation
    [2010-12-04:19:14:37] User confirmed action: install
    [2010-12-04:19:14:37] creating native installer in: C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
    [2010-12-04:19:14:38] native installer creation complete
    [2010-12-04:19:14:38] Starting install
    [2010-12-04:19:14:38] using conversion output in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp
    [2010-12-04:19:14:38] Beginning install
    [2010-12-04:19:14:38] Installing C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla13.tmp\setup.msi
    [2010-12-04:19:14:50] Execution complete; beginning commit phase
    [2010-12-04:19:14:50] Commit complete
    [2010-12-04:19:14:50] Re-launching application from C:\program files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
    [2010-12-04:19:14:50] Sending browser invocation
    [2010-12-04:19:14:51] starting cleanup of temporary files
    [2010-12-04:19:14:51] application installer exiting
    [2010-12-04:19:15:21] UI SWF load is complete
    [2010-12-04:19:15:22] UI initialized
    [2010-12-04:19:15:22] Begin background update check
    [2010-12-04:19:15:22] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-12-04:19:15:32] Background update successfully downloaded
    [2010-12-04:19:15:32] User notified of available background update
    [2010-12-04:19:16:18] User deferred installation of background update
    [2010-12-04:19:16:18] begin quitting
    [2010-12-18:12:38:33] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-12-18:12:38:33] Commandline is:
    [2010-12-18:12:38:33] Installed runtime (2.0.3.13070) located at C:\Program Files\Common Files\Adobe AIR
    [2010-12-18:12:38:44] Starting runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
    [2010-12-18:12:38:44] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2010-12-18:12:38:55] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2010-12-18:12:38:55] Runtime Installer end with exit code 0
    [2010-12-18:12:38:56] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-12-18:12:38:56] Commandline is: -installupdatecheck
    [2010-12-18:12:38:56] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-12-18:12:38:57] Performing pingback request
    [2010-12-18:12:38:59] Pingback request completed with HTTP status 200
    [2010-12-18:12:38:59] Starting runtime background update check
    [2010-12-18:12:38:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-12-18:12:38:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2010-12-18:12:38:59] Runtime update not available
    [2010-12-18:12:38:59] Unpackaging cancelled
    [2010-12-18:12:38:59] Runtime Installer end with exit code 0
    [2011-01-22:19:47:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-22:19:47:36] Commandline is:
    [2011-01-22:19:47:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-22:19:47:39] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-01-22:19:47:40] Runtime Installer end with exit code 0
    [2011-01-22:19:47:43] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-22:19:47:43] Commandline is: -installupdatecheck
    [2011-01-22:19:47:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-22:19:47:46] Performing pingback request
    [2011-01-22:19:47:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-22:19:47:47] Commandline is:
    [2011-01-22:19:47:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-22:19:47:47] Pingback request completed with HTTP status 200
    [2011-01-22:19:47:47] Starting runtime background update check
    [2011-01-22:19:47:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-22:19:47:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-01-22:19:47:48] Runtime update not available
    [2011-01-22:19:47:48] Unpackaging cancelled
    [2011-01-22:19:47:48] Runtime Installer end with exit code 0
    [2011-01-22:19:47:52] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-01-22:19:47:52] Runtime Installer end with exit code 0
    [2011-01-22:19:47:53] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-22:19:47:53] Commandline is: -installupdatecheck
    [2011-01-22:19:47:53] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-22:19:47:53] Performing pingback request
    [2011-01-22:19:47:54] Pingback request completed with HTTP status 200
    [2011-01-22:19:47:54] Starting runtime background update check
    [2011-01-22:19:47:54] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-22:19:47:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-01-22:19:47:54] Runtime update not available
    [2011-01-22:19:47:54] Unpackaging cancelled
    [2011-01-22:19:47:54] Runtime Installer end with exit code 0
    [2011-01-30:15:32:06] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-30:15:32:07] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:07] Commandline is: -updatecheck
    [2011-01-30:15:32:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:09] Performing pingback request
    [2011-01-30:15:32:09] Starting runtime background update check
    [2011-01-30:15:32:09] Clearing unused background update directory
    [2011-01-30:15:32:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-30:15:32:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-01-30:15:32:10] Runtime update not available
    [2011-01-30:15:32:11] Unpackaging cancelled
    [2011-01-30:15:32:11] Runtime Installer end with exit code 0
    [2011-01-30:15:32:24] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:24] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5537899597547948 onApplicationVersion
    [2011-01-30:15:32:24] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:24] Application Installer end with exit code 0
    [2011-01-30:15:32:45] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:45] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi8= b00y461t null null My4w b00y469f null"
    [2011-01-30:15:32:45] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:45] Application Installer end with exit code 0
    [2011-01-30:17:59:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:17:59:16] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.16044672718271613 onApplicationVersion
    [2011-01-30:17:59:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:17:59:16] Application Installer end with exit code 0
    [2011-01-30:17:59:20] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:17:59:20] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi9oZC8= b00y461t 4000 2500 My4w b00y469f null"
    [2011-01-30:17:59:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:17:59:20] Application Installer end with exit code 0
    [2011-01-30:18:09:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:09:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7355694402940571 onApplicationVersion
    [2011-01-30:18:09:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:09:59] Application Installer end with exit code 0
    [2011-01-30:18:10:02] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:10:02] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB3dmpucS9oZC8= b00wvjf8 4000 2500 My4w b00wvjnq null"
    [2011-01-30:18:10:02] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:10:02] Application Installer end with exit code 0
    [2011-01-30:18:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:14:43] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.08778980793431401 onApplicationVersion
    [2011-01-30:18:14:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:14:43] Application Installer end with exit code 0
    [2011-02-02:18:56:12] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-02:18:56:12] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6699020299129188 onApplicationVersion
    [2011-02-02:18:56:12] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-02:18:56:12] Application Installer end with exit code 0
    [2011-02-03:22:15:44] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-03:22:15:44] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.04591698758304119 onApplicationVersion
    [2011-02-03:22:15:44] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-03:22:15:44] Application Installer end with exit code 0
    [2011-02-03:22:15:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-03:22:15:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5YjVqci9oZC8= b00yqmwn 4000 2500 My4w b00yb5jr null"
    [2011-02-03:22:15:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-03:22:15:59] Application Installer end with exit code 0
    [2011-02-04:18:26:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-04:18:26:16] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.38653032947331667 onApplicationVersion
    [2011-02-04:18:26:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-04:18:26:16] Application Installer end with exit code 0
    [2011-02-04:18:40:03] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-04:18:40:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.0027284095995128155 onApplicationVersion
    [2011-02-04:18:40:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-04:18:40:03] Application Installer end with exit code 0
    [2011-02-06:19:13:39] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-06:19:13:39] Commandline is: -playerVersion=10,1,103,22 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.67613944131881 onApplicationVersion
    [2011-02-06:19:13:39] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-06:19:13:39] Application Installer end with exit code 0
    [2011-02-06:19:13:57] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-06:19:13:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-06:19:13:57] Commandline is: -updatecheck
    [2011-02-06:19:13:57] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-06:19:13:58] Performing pingback request
    [2011-02-06:19:13:58] Starting runtime background update check
    [2011-02-06:19:13:58] Clearing unused background update directory
    [2011-02-06:19:13:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-02-06:19:13:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-02-06:19:13:58] Runtime update not available
    [2011-02-06:19:13:58] Unpackaging cancelled
    [2011-02-06:19:13:58] Runtime Installer end with exit code 0
    [2011-04-11:21:02:26] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-11:21:02:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-11:21:02:26] Commandline is: -updatecheck
    [2011-04-11:21:02:27] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-11:21:02:35] Performing pingback request
    [2011-04-11:21:02:36] Starting runtime background update check
    [2011-04-11:21:02:36] Clearing unused background update directory
    [2011-04-11:21:02:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-04-11:21:02:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-04-11:21:02:51] Unpackaging complete
    [2011-04-11:21:02:59] Download success
    [2011-04-11:21:03:00] Runtime updated downloaded
    [2011-04-11:21:11:17] User had deferred installing the update
    [2011-04-11:21:11:17] Runtime Installer end with exit code 0
    [2011-04-28:21:58:22] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:22] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:21:58:22] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:22] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:21:58:22] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:21:58:23] Starting runtime background update installation
    [2011-04-28:21:58:23] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:23] Runtime updater successfully launched
    [2011-04-28:21:58:23] Runtime Installer end with exit code 0
    [2011-04-28:21:58:28] Runtime Installer begin with version 2.6.0.19120 on Windows XP x86
    [2011-04-28:21:58:28] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:28] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:21:58:28] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:32:41] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19120
    [2011-04-28:22:32:41] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-28:22:32:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:32:51] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi
    [2011-04-28:22:32:51] Rollback complete
    [2011-04-28:22:32:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:33:05] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:33:05] Runtime Installer end with exit code 7
    [2011-04-28:22:33:35] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-28:22:33:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:22:33:36] Commandline is: -updatecheck
    [2011-04-28:22:33:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:33:36] Performing pingback request
    [2011-04-28:22:33:36] Starting runtime background update check
    [2011-04-28:22:33:36] Clearing unused background update directory
    [2011-04-28:22:33:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-04-28:22:33:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-04-28:22:33:46] Unpackaging complete
    [2011-04-28:22:33:47] Download success
    [2011-04-28:22:33:47] Runtime updated downloaded
    [2011-04-28:22:34:37] User had deferred installing the update
    [2011-04-28:22:34:37] Runtime Installer end with exit code 0
    [2011-04-28:22:39:04] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:04] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:22:39:04] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:04] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:39:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:05] Starting runtime background update installation
    [2011-04-28:22:39:05] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:06] Runtime updater successfully launched
    [2011-04-28:22:39:06] Runtime Installer end with exit code 0
    [2011-04-28:22:39:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-28:22:39:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:39:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-28:22:39:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-28:22:39:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:39:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi
    [2011-04-28:22:39:23] Rollback complete
    [2011-04-28:22:39:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:39:28] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:28] Runtime Installer end with exit code 7
    [2011-04-29:09:39:07] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:09:39:07] Commandline is:
    [2011-04-29:09:39:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:39:15] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:09:39:15] Installing msi at c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:09:39:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:39:20] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi
    [2011-04-29:09:39:20] Rollback complete
    [2011-04-29:09:39:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:40:01] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:09:40:01] Commandline is:
    [2011-04-29:09:40:01] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:40:06] Runtime Installer end with exit code 7
    [2011-04-29:09:41:30] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:09:41:30] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:09:41:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:41:46] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi
    [2011-04-29:09:41:46] Rollback complete
    [2011-04-29:09:41:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:41:51] Runtime Installer end with exit code 7
    [2011-04-29:09:51:03] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:51:03] Commandline is: -arp:uninstall
    [2011-04-29:09:51:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:51:16] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:51:16] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:51:16] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:16] Rollback complete
    [2011-04-29:09:51:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:22] Runtime Installer end with exit code 7
    [2011-04-29:09:51:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:51:46] Commandline is: -arp:uninstall
    [2011-04-29:09:51:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:51:49] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:51:49] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:51:50] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:50] Rollback complete
    [2011-04-29:09:51:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:53] Runtime Installer end with exit code 7
    [2011-04-29:09:52:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:52:21] Commandline is: -arp:uninstall
    [2011-04-29:09:52:21] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:58:28] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:58:28] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:58:28] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:58:28] Rollback complete
    [2011-04-29:09:58:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:58:30] Runtime Installer end with exit code 7
    [2011-04-29:17:25:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:17:25:46] Commandline is: -arp:uninstall
    [2011-04-29:17:25:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:17:25:54] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:17:25:54] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:17:25:54] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:17:25:54] Rollback complete
    [2011-04-29:17:25:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:17:25:58] Runtime Installer end with exit code 7
    [2011-04-29:18:07:48] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:07:48] Commandline is:
    [2011-04-29:18:07:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:07:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:18:07:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:18:08:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:08:12] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi
    [2011-04-29:18:08:12] Rollback complete
    [2011-04-29:18:08:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:08:26] Runtime Installer end with exit code 7
    [2011-04-29:18:09:40] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:09:40] Commandline is:
    [2011-04-29:18:09:40] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:09:42] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:09:42] Commandline is:
    [2011-04-29:18:09:42] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:09:42] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:18:09:42] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:18:09:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:09:47] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi
    [2011-04-29:18:09:47] Rollback complete
    [2011-04-29:18:09:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:09:49] Runtime Installer end with exit code 7
    [2011-04-29:18:10:01] Runtime Installer end with exit code 6
    [2011-04-29:21:32:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:32:10] Commandline is:
    [2011-04-29:21:32:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:32:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:21:32:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:32:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:32:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi
    [2011-04-29:21:32:23] Rollback complete
    [2011-04-29:21:32:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:32:29] Runtime Installer end with exit code 7
    [2011-04-29:21:33:51] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:33:51] Commandline is:
    [2011-04-29:21:33:51] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:33:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:21:33:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:33:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:33:58] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi
    [2011-04-29:21:33:58] Rollback complete
    [2011-04-29:21:33:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:34:01] Runtime Installer end with exit code 7
    [2011-04-29:21:38:58] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:38:58] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:58] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:38:58] Invoking Application Installer for combined install
    [2011-04-29:21:38:58] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:59] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:38:59] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:39:00] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla79.tmp
    [2011-04-29:21:39:08] Application signature verified
    [2011-04-29:21:39:08] Unpackaging/validation complete
    [2011-04-29:21:39:08] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:39:19] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla7A.tmp
    [2011-04-29:21:39:19] Native installation package creation succeeded
    [2011-04-29:21:39:19] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:39:20] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:39:24] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:39:24] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi
    [2011-04-29:21:39:24] Rollback complete
    [2011-04-29:21:39:24] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:39:33] Application Installer end with exit code 7
    [2011-04-29:21:39:33] Subprocess app installer failed (7)
    [2011-04-29:21:39:33] Runtime Installer end with exit code 7
    [2011-04-29:21:44:19] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:44:19] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:19] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:44:19] Invoking Application Installer for combined install
    [2011-04-29:21:44:19] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:20] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:44:20] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:44:21] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8B.tmp
    [2011-04-29:21:44:28] Application signature verified
    [2011-04-29:21:44:28] Unpackaging/validation complete
    [2011-04-29:21:44:28] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:44:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8C.tmp
    [2011-04-29:21:44:43] Native installation package creation succeeded
    [2011-04-29:21:44:43] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:44:43] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:44:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:44:48] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi
    [2011-04-29:21:44:48] Rollback complete
    [2011-04-29:21:44:48] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:44:53] Application Installer end with exit code 7
    [2011-04-29:21:44:54] Subprocess app installer failed (7)
    [2011-04-29:21:44:54] Runtime Installer end with exit code 7
    [2011-04-29:21:45:47] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:45:47] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:45:47] Invoking Application Installer for combined install
    [2011-04-29:21:45:47] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:48] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:45:48] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:45:49] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla92.tmp
    [2011-04-29:21:45:54] Application signature verified
    [2011-04-29:21:45:54] Unpackaging/validation complete
    [2011-04-29:21:45:54] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:46:15] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla93.tmp
    [2011-04-29:21:46:16] Native installation package creation succeeded
    [2011-04-29:21:46:16] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:46:16] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:46:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:46:20] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi
    [2011-04-29:21:46:20] Rollback complete
    [2011-04-29:21:46:20] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:46:26] Application Installer end with exit code 7
    [2011-04-29:21:46:26] Subprocess app installer failed (7)
    [2011-04-29:21:46:26] Runtime Installer end with exit code 7
    [2011-04-29:21:47:30] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:47:30] Commandline is: -playerVersion=10,2,154,27 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsv

    I'm sorry you're running into installation issues with AIR.  Microsoft has released a new utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.
    Microsoft Install and Uninstall Fix It
    If you still encounter problems, we'll need to review the MSI installer log to better diagnose the issue.  Please post back with the log contents.  You can find instructions for finding these logs here:
    AIR Installer Log Instructions
    Thanks,
    Chris

  • Still Unable to Upgrade from Downloads

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    I think the correct answer is to download the trial. When you launch the trial it will ask you if you want to buy the software. In that case you don't need to order the box. Unfortunately I ordered Aperture 3 Upgrade from Apple Store before launching the trial (great faith in Apple) so now I just need to wait for the box. I wonder why they can't say at Apple Store that you can also order the download without the box... Not possible to use the trial with the existing Aperture Library - it will only allow a trial library.

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    I upgraded to Aperture 3.5.1 and have run into an issue.
    I upgraded the software and also moved all my originals from my MBP's disk to an external storage (WD passport). A few projects now have images that are seemingly offline. The browser shows the thumbnails but the photos are apparently offline. How do I get the application to see the originals that are lying right there on the disk? I tried relocate originals from the FILE menu but it doesn't seem to work. Is there a way of pointing the software to the entire folder?
    Help please!
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    I upgraded the software and also moved all my originals from my MBP's disk to an external storage (WD passport).
    Did you move the originals manually, using the Finder? If you used the command "File > Relocate originals" Aperture should have had no problems to keep track of them.
    How do I get the application to see the originals that are lying right there on the disk? ? I tried relocate originals from the FILE menu but it doesn't seem to work.
    To reconnect the originals use the command "File > Locate Referenced files", not "relocate".
    Select all images that are ofline at once from a smart search with the added rule "File Status is offline (or missing)".
    Then use the command "File > Locate referenced Files".
    You will see a window with two panels: In the upper part select an image that needs reconnect.
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    I moved all my Photoshop photos to Revel and now i'm unable to upgrade to Revel Premium from Puerto Rico.  Puerto Rico is not an option online country and at 1 800 585 0774 i was advised that they do not deal with my problem. I have a pc with windows 7. Sort of frustrating. Any clarification or help? Thank you! My name is Nati

    Hi Pattie
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    When i press Country, i get a note that says "if you moved pls call 1 800 585 0774..." I have not moved but called them yesterday and the agent said they do not deal with my problem.
    Often Puerto Rico falls between the cracks, for many valid reasons; also Revel is just starting so i just have to wait. No big deal in my case, this is not my job. I'm just playing around with Photoshop Elements 7.
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    Hi All,
    I have a environment of SCOM 2007 R2 where i want to upgrade to SCOM 2012 or 2012 R2. But when i run either of the setup i get the below errors as per the screen shot. Can anyone please let me know why am i getting these errors.
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    I pulled some logs from the location - %userprofile%\AppData\Local\SCOM
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    Error when i install SCOM 2012 R2.
    Error when i install SCOM 2012.
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    Gautam.75801

    Hi,
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    OpsMgr 2007 R2 CU7 rollup hotfix – and my experience installing it
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