Unable to upgrade ITunes on my Lap Top

I am unable to get ITunes to work on my DELL laptop, it will not load, I have run a diagnostic on my Lap top and no problems were detected so I am out of ideas?

One error message tells me that it can't find 'itunes.msi'
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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I am using i 4 phone. recently I had a problem with my lap top and had formatted hard disk of it. Now I want to use sync data in my iphone back to itune n my lap top. how can I perform this task with out loosing data in my i phone.

I am using i 4 phone. recently I had a problem with my lap top and had formatted hard disk of it. Now I want to sync data in my iphone back to itune on my lap top. how can I perform this task with out loosing data in my i phone.

Hey floridiansue,
Do you have an installed email program such as Microsoft Outlook? If your email is through an online login, such as Gmail, etc, then one will have to create an email association with a program such as Microsoft Outlook on the PC for this Scan to Email system to function.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

I have tired everything, I can not download ITunes to my lap top, I had it previously and it stopped reading my I4 phone ? HELP

I used to have Itunes on my lap top, all of a sudden stopped working, I deleted it tried to install don't work I have tried everything HELP

What does the error message say? (Precise text, please.)

Unable to upgrade ITunes - Error 2330

Has anyone received this error 2330? I can no longer use my Itunes icon and am unable to upgrade itunes.
Thanks.

Has anyone received this error 2330?
That one is usually caused by a damaged program file, or disk damage in the vicinity of that file.
A 2330 error message usually cites a specific file and the file path of that file, including the drive that the file is stored on. Try running a chkdsk over the drive with the drive letter mentioned in the 2330 message.
How to perform disk error checking in Windows XP
Does the chkdsk find/repair any damage? If so, does an iTunes install go through properly afterwards?

My phone has been set up previously for itunes on my lap top but my phone now shows the connect to itunes message even though the phone is connected....Ive tried every thing I can think of ...now I cant use my phone ..please help ?

My phone has been set up previously for itunes on my lap top but my phone now shows the connect to itunes message even though the phone is connected....Ive tried every thing I can think of ...now I cant use my phone ..please help ?

Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo.

TS1717 I have been running Itunes on windows vista and recently loaded Itunes on my Lap top which runs on Windows 7. When I try to play my music the Lap top only play sample music. Any suggestions?

I have a desk top which has Windows Vista. On this computer I have been running Itunes for a long time. My new computer is a Lap top and it runs Windows 7.
I recently loaded Itune on the new computer. I attemted to use Easy Transfer to transfer my Music but was unable to connected the two computers so I transferred my music to a external hard drive and loaded the music on the new computer. I have the folders and files carefully and they appear to match. When I try to run Itunes on the new computer I am unable to access the new music. Itune always goes to the sample music. The only difference I can come up with is Windows Vista and Windows 7. Does anyone have any suggestions?

Hi,
Are you trying to use the Help -> Updates method?
Both those patches need to be manually applied to PSE 9.
Brian

Itunes is no longer detecting my iphone on my own lap top, though it is on my husbands!?!? I have tried deleting itunes and reinstalling, still cannot get itunes on my lap top to pick up my phone?

Any ideas welcome, I need my iphone to sync with my own lap top!

Here's the best place to start -> iOS: Device not recognized in iTunes for Windows.
Did it stop being recognized after updating iTunes?
After taking a look at the document, are you able to start the Apple Mobile Device Service and is the Apple Mobile Device USB Driver is installed?
WTH.

HT3819 Transferring ITunes from old lap top to new. Tried and failed. Help please

I opened the Home Sharing on both lap tops as instructed in the help section, I've closed both I Tunes and opened again, but can't get the I Tunes on the new computer to open with all the stuff that is on the old.

As long as don't have any metadata attached to the broken files which you would like to preserve...
You could use iTunes Folder Watch with its option to "check for dead tracks on startup"
Or
Robert Jacobson's script itunes_remove_notfound
Or
Create a playlist called Found, select everything in Music and drag it into the Found playlist. Create a smart playlist called Lost matching All the rules Playlist is Music and Playlist is not Found. Your lost tracks will be in this playlist. You can delete them all with a Ctrl-A to select them and Shift-Delete to remove them.
You can then delete the Lost & Found playlists.
If there are ratings, play counts etc. attached to the broken links, but you've since reimported the files from another location then I have a script called FindTracks that could probably repair the broken links, and another called DeDuper that could dedupe and gather up the stats while preserving playlist membership etc.
tt2

HT1933 Moved ITunes from one lap top to another, and some audiobooks were lost??

Moved iTunes library from one lap top to another, and some audiobooks were lost!

Sorry to hear that.
Do you have a question?
Copy the audiobooks from the old computer, or your backup copy of your old computer to the new one.

Unable to upgrade iTunes 10.1 or add new user

I have iTunes 10.1.0.56 installed on a Windows 7 PC. Whenever I try to upgrade to any newer version, the installation stalls. The dialog box says that the program is trying to use a resource that is unavailable, then it prompts me to try to find the folder containing iTunes64.msi, which is the installation program itself. One of the suggested locations is "C:\Program Files (x86)\iTunes\iTunes.exe"; another is C:\Program Data\Apple Computer\Installer Cache\iTunes 10.1.0.22\ which was probably the first version I loaded after I bought the PC. I have tried over-writing the version number; I have also found temp folders in cache from previous upgrade attempts, but none of those folder names work. I keep getting the message that (whatever) is not a valid installation package. Eventually I have to cancel the upgrade.
iTunes works fine for me and my children on our respective user profiles. We all have iPods and used iTunes regularly. My wife up to now is a non-iTunes user but she just got an iPod Classic for her birthday. However, when she launches iTunes from her profile, the installation program launches and then stalls with the same error messages as above. So she can't use iTunes and without having her own iTunes account, her iPod is useless.
I have seen this problem or similar issues discussed on other boards, mainly involving older versions of iTunes and/or Windows. I have pretty much the latest of both but can neither upgrade iTunes or set up my wife as a new user. Can somebody out there help me?? Thanks!

I also encountered the same problem.
and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
Same issue!!! itunes cannot open cuz the mobile device support not started etc..
but when reinstalled prior itunes version 9.2 its gone
and issue fixed.
i can sync my 3G.
but not my 4G. it says you need to upgrade to 10.1 or above
spending the whole night to fix the problem which never occured b4
i finally find out one thing.
pl keep in mind im not a computer exprt
i tried this and it worked, i don know what fixed it, bt it works
try this at your own risk. some comp genius will tell us weather this way is right or not.
ok. lets start...
in your desktop make a new folder. name it Kmh_\CoreFP
try uninstalling the newer version 10.1
only the itunes not other mobile div suprt, application suprt etc.
dont mind the following order:http://support.apple.com/kb/HT1923
and reinstall itunes 9.2
go to C:\Program Files\Common Files\Apple
you wil find a folder named "CoreFP"
copy it and paste to Kmh_\CoreFP
uninstall itunes 9.2
and reinstall itunes 10.1 again
go to C:\Program Files\Common Files\Apple
you wil find folder named "CoreFP"
find the difference in properties comparing the one u stored in Kmh_\CoreFP
ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
restart the computer and start itunes now
what happens?
best of luck.
-Kmhm63
reinstall the newer version 10.1
I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke.

Unable to Upgrade iTunes to 11.0.3 as the Mac OS Can't "See" the Upgrade

I'm currently trying to upgrade iTunes 11.0.2 (25) to 10.0.3. I'm using OS X v10.8.3. When I launched iTunes today, the application informed me via a pop-up window that said a new iTunes version was available and would I like to download it now. I selected "Don't Download" as I figured I could do this later. This afternoon, I went into iTunes and selected "Check for Updates." This same pop-up appeared, and I selected "Download iTunes." Choosing this option launches the App Store. Unfortunately, the app tells me there are "No Updates Available." How can I get my system to "see" the upgrade and download it?
Thank you!

You can download it manually from: http://www.apple.com/itunes/download/

Unable to upgrade itunes or Quick Time

I recently transferred all my data and programs to a new hard drive. Since then I have been unable to run itunes. The message "This action is only valid for products that are currently installed". When I try to delete itunes so I can reinstall it I get the following two messages:
"The feature you are trying to use is on a network resource that is unavailable
The installation source for this product is not available. Verify that the source exists and that you can access it".
Any ideas.

"+unable to delete older version of quick time" "The feature you are trying to use is on a network resource that is unavailable" "enter an alternate path to a folder containing the installation package 'Quick Time.msi'".
With those symptoms, download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try another QuickTime install. Does it go through properly this time?
THIS WORKED FOR MY SYSTEM. I have now reloaded both iTunes and Quick Time. THANKS

Unable to upgrade iTunes due to network error, wont read .msi file

Hi
I'm trying to upgrade iTunes on my windows PC and during the installation I get an error message saying "A network error occurred while attempting to read from the file C:\windows\installer\itunes.msi". Also when I plug my ipad in to the PC to synch with itunes - it will not read the ipad until I have updated the itunes.
Help please.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am unable to upgrade iTunes in Windows XP, please advise

I attempt to upgrade ITunes on my PC and I never receive the exe file on my desktop I need to do the upgrade. Please advise. Thanks.

There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads:
iTunes 12.1.0.71 for Windows (32-bit) - itunessetup.exe
iTunes 12.1.0.71 for Windows (64-bit) - itunes6464setup.exe
There is an alternative downloader for 64-bit editions of Windows here:
iTunes 12.1 for Windows (64-bit — for older video cards)
that seems to address the playback issues that some users have been reporting with the full 64-bit version (the alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer). The "for older video cards" reference does not seem to fully define the scope of systems for which this alternative works better.
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.

HT4972 ***Urgent: unable to upgrade iTunes ans iOS

My iPad 2 is not receiving any Message to upgrade iTunes ans iOS (while is receiving from games), and i don t find any way to manually start the download in the Apple website. Please help!!!! Thanks in advance, Claudia

iTunes itself can be updated on its own, it can only be updated by updating the whole iOS. If you are on iOS 4 as your tagline suggests, then you can only do update it by connecting your computer's iTunes (when you have iOS 5+ installed then you will get a Settings > General > Software Update option appear which will allow future updates to be done directly on the iPad)
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972

Unable to upgrade ITunes on my Lap Top

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