Unable to upgrade to I-Tunes iTunes 9.0.2

Hello
I have been trying for some time to upgrade to 9.0.2, I am prompted when I log in to my I-tunes however the download always gets stuck between 20 - 30MB. I have also tried to save the file to the harddrive however this also gets stuck.
I recently purchased the 3.0 update & the Ping! Application for my I-Touch, I have paid for these but unfortunately cannot download them without I-Tunes 9.0.2. Can someone help?
Thanks

Do you have access to a different PC with Internet access, Kerri?
If so, perhaps we should try cutting the Gordian knot with this one ...
Try downloading and saving a copy of the iTunesSetup.exe installer to that other PC. Just in case that other PC is 64-bit, use the following download page to make sure you get the 32-bit version of the installer:
http://support.apple.com/kb/DL927
Copy the iTunesSetup.exe to an external hard drive, or a large-enough thumb drive, or perhaps burn it to a CD-R. Carry the ExHD/Thumb/CD-R back to your PC, copy it to an internal hard drive (don't run the install from the ExHD/thumb/CD-R), and try installing on your PC. (Start the install by doubleclicking the iTunesSetup.exe.)
Does that install go through any better for you?

Similar Messages

  • HT1199 I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?

    I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?

    Backup first
    It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
    Erase before the install
    Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
    During the install
    Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
    OS numbers and names
    OS X 10.4.x - Tiger
    OS X 10.5.x - Leopard
    OS X 10.6.x - Snow Leopard
    OS X 10.7.x - Lion
    OS X 10.8.x - Mountain Lion
    More about Macs
    The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
    Upgrade to Leopard
    Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
    Upgrade beyond Leopard
    OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
    Upgrade beyond Snow Leopard
    Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
    Important
    Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages.

  • Unable to upgrade certain songs to iTunes Plus

    When I go to the iTunes Plus section it shows me a few songs and albums which I can upgrade but when I try to upgrade/buy I get a message that reads: "The item you tried to buy is no longer available" So what do I do?

    Yep now iTunes Plus is missing for me as well. I did manage to contact iTunes Support and this is what they replied with:-
    +From time to time, the iTunes Store updates the items in the catalog to ensure the highest possible quality for our customers. It's possible that "Talvin Singh Ha" is being updated and is therefore temporarily unavailable. Please try again in 72 hours. If you still are unable to purchase it, please let me know.+
    +I hope you continue to enjoy the iTunes Store, and thank you for being a loyal customer.+
    But of course now there is no iTunes Plus so no option to buy anyway.

  • Unable to upgrade some songs to iTunes plus

    Hello -
    I've seen some other discussions on this topic so I guess it's not an uncommon problem, but I wanted to ask about it anyway in case there are new insights about how to fix it!
    I have about 75 old "Protected AAC" songs - 128 bps DRM-protected songs that I purchased before the iTunes Plus era - and I would like to upgrade at least some of them to iTunes Plus (not necessarily all - in some cases I've subsequently bought the CD, or am no longer interested in the song).   When I sign in to the iTunes Store and go to the 'Upgrade to iTunes Plus' section, however, only 40 of the songs are listed (35 are not).   I've verified that in almost all cases, these songs/albums are still available in iTunes - I think perhaps one or two are no longer available, so I can understand why upgrades are not allowed there, but in the vast majority of cases I don't understand why I can't upgrade. 
    What's really strange is that there are some albums where some songs are available for upgrade and not others.  To give a specific example, I purchased 7 songs (all "protected AAC") from the album Travelogue by The Human League (only the 7 bonus tracks, since I have the original album).   Now, 4 of these are available for upgrade to iTunes Plus and 3 are not, even though the whole album (including all 7 songs) are still sold through iTunes.
    I tried contacting iTunes support and had an e-mail exchange which was slightly helpful but not entirely;  they would never really answer the question and eventually just started repeating the same set of stock paragraphs, leading me to believe that the responses were selected from a menu and were not actually coming from a person trying to solve the problem (maybe I'm wrong about that, I don't know).   Here are the sorts of answers I got:
    "The record company remove and then replace some of the songs for their produced albums on the iTunes Store at any time. Since the songs are modified you are not able to see them in the iTunes upgrade page.:
    or
    "The record company remove and then replace some of the songs for their produced albums on the iTunes Store at any time. Since the mentioned songs have been removed and then fresh copy has been posted you are not able to see them in the iTunes upgrade page."
    However, even if the songs have been removed or replaced, I really don't understand why some songs on a given album can be upgraded and others can't!
    iTunes Support did kindly credit my account for 5 songs, but in practice I'd like to upgrade about 20.
    Has anyone had success working around this problem, or do you know a route to getting iTunes Support to do more?   Or should I just give up and re-purchase the songs I can't upgrade?
    Thanks!

    Thanks very much....makes sense, but some songs I have used in the past no longer work, so something has changed I guess. 

  • After upgrading  my ipad 3 to ios 6 i am unable to access my i tune store from i pad3. please help me

    after upgrading  my ipad 3 to ios 6 i am unable to access my i tune store

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

    previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

    previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

  • Unable to upgrade ITunes - Error 2330

    Has anyone received this error 2330? I can no longer use my Itunes icon and am unable to upgrade itunes.
    Thanks.

    Has anyone received this error 2330?
    That one is usually caused by a damaged program file, or disk damage in the vicinity of that file.
    A 2330 error message usually cites a specific file and the file path of that file, including the drive that the file is stored on. Try running a chkdsk over the drive with the drive letter mentioned in the 2330 message.
    How to perform disk error checking in Windows XP
    Does the chkdsk find/repair any damage? If so, does an iTunes install go through properly afterwards?

  • Since upgrading ios 7.2 itunes is a disaster, all tunes are faded?

    After upgrading to 7.2 itunes displays songs as not on phone and faded. Lost the normal ringtones I had for contacts. Now I am being told that itunes is not available in this country. I need help?

    I finally found a solution for my problem concerning the disappearance of iTunes in the browser settings.
    I changed the Safari settings to "allow third parties". Now everything works fine.
    Why Apple treats its own services as a third party still remains a mystery. In the bargain should a SW update not initially alter the settings of the users preferences without further information.
    Cheers,
    Georg

  • Unable to upgrade to itunes 10.7 for Windows (64-bit)

    I just got two Iphones 4s.  I need to upgrade my computer to itunes 10.7, but everytime I try I get this error message.
    What am I doing wrong?  And what needs to be done to correct this problem.
    I am using Windows Vista.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Unable to Sync Video files after Itunes 9.0.3 and iPhone software update

    This is my problem with Itunes- After I the Software Update program installed iTunes 9.0.3 yesterday, and I upgraded the iPhone software (to 3.1.3.) shortly thereafter. The iPhone upgrade failed (it froze). When I restarted the computer, I had to restore the iPhone and then I synced. I could not sync my video files.
    The apps, music and "push" items sync perfectly. However, it ignores the Movies, Podcasts and iTunes U files.
    In terms of the location for these files, all of my Library and Media files are contained in a firewire external drive. They have been there since I started up with iTunes many years ago. All worked well before the Install/Upgrade.
    Problem is- iTunes ignores the pointer in Preferences/Advanced/Location and creates an empty folder, named iTunes in the Music library (in my Home directory) at every sync (even if I delete it, it recreates it on the new sync).
    Question-Why does iTunes ignore the pointer, and create a new empty folder in Home?
    Thanks for your help.

    Apparently Apple doesn't bother to test their software updates. This problem was introduced last September and has persisted through a number of updates that were supposed to address the bug. Very discouraging. I keeping holding out hope that an iTunes update will eventually fix this feature that worked fine for years before iTunes 9 was introduced.
    Unfortunately, it is impractical to go back to an earlier version of iTunes.
    I have reported this bugs several times (via iTunes feedback). If Apple actually reads the feedback, they never respond.
    It's not like there are other vendors or unknowns involved: current iMac 24, new iPod Touch, the latest version of iTunes and iPod OS.
    So what do we have to do to get Apple's attention? Stop buying music? Stop buying Apple devices? I'd love to buy the new iPad, but I'm darned if I will if they are unable or unwilling to fix this bug...

  • Unable to view music videos in iTunes on mac

    I have iTunes on a G5 Mac Pro It is on the latest version of 10.5 with the most recent update to iTunes. I am unable to view music videos many of which I purchased from the iTMS or came with music CD's as extras some are m4v others are mp4.
    If on import I set the option for format as being Music Video I cannot get the videa to launch double clicking on the video gives a picture in the album cover window but does not launch the video viewer nor does the video play. I dont often view  music videos just Movies or TV Shows and last time I did I recall Music Videos playing they opened in a seperate window and there was once a setting in preferences where you could choose if a video launched in a new window or used on in iTunes.
    I have used the info window to change the video type to standard movie and then going back to the file in iTunes double clicking launches the video in full screen mode. Once I then set back to Music Video it reverts to refusing to play.
    In any format the file plays in Quicktime
    Any suggestions pointing to where the problem may lie would be welcome. I cant see any relevant settings to set how a video displays in either menus or Preferences other than ensuring video window stays on top. It maybe in one of the many upgrades this Mac and iTunes has had the settings have been corrupted.

    They will not show up in a separete category in iTunes. This is because the videos will show up as songs so that you can play the audio portion of a video without the video. Try it.

  • HT1199 I-pod no longer reconised by computer since downloaging the latest upgrade from i-tunes?

    Ipod no longer reconised by computer since downloading the lastest upgrade from i tunes.

    Same here.
    I have tried all the repeated reccomendations I've found in other posts.
    Nothing has worked.
    I have tried installing older versions of ITunes also...will not recognize my library so it will not start up.  Have tried rebuilding it.  Not working....
    One thing that did work was resetting my Ipod nano...now all I have is the message "Please use Itunes to sync music to this Ipod." :/

  • When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"

    When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"
    I am running the latest iTunes 10.7.0.21 for Windows 7.
    This error occurs if I try to either update the app or if I delete it and attempt to redownload.
    I have an iPhone and an iPad.  I am unable to update the apps or install the apps from within the App Store on iOS.
    I do not have an AOL ID, as is a common issue with this type of error.
    From what I can tell, my Apple ID account seems fine.  I logged in, changed some information, and ensured my credit card is valid and updated.
    I can download new apps just fine.  I am unable to update or install apps I have purchased in the past.

    After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
    So, no solution...yet.
    Just to clarify:
    iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
    App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
    App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
    Definitely account related.
    I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
    Will post if I hear anything back from Apple.

  • HT201269 Hi, I have just changed contract and phone and wish to transfer the content of my iphone 4 to my new phone device which is not and I-product.  When I attempt to sign into i-tune to transfer the item to dropbox, i am unable to sign into i-tune.  H

    Hi, I have just changed contract and phone and wish to transfer the content of my iphone 4 to my new phone device which is not and I-product.  When I attempt to sign into i-tune to transfer the item to dropbox, i am unable to sign into i-tune.  Help pls.

    Hi, Kilted, I shall put it as below:
    Cancelled a contract on my Iphone and started another contract with  Samsung Note 2 on O2.  Managed to transfer almost all my data bar the content of my notes through drag and drop from itune to sKies prior to contract cancellation.
    When I later connected the iphone to the laptop to carry out an advise of going into itune to drag and drop the note content into dropbox from where I could pull into the samsung device, I was denied access into itune with my id , the same which has facilitated my access to this chat community.
    Question then: Am I not able to use itune again because of the contract cancellation?

  • After the ios7 update I have been unable to open the i-tunes store on my i-phone5, it basically flashes up for two seconds and then closes itself down, anyone else had anything similar and no a fix?

    Since updating to ios7.0.2 on my i-phone5 I have been unable to open the i-tunes store app, basically it just opens for a second or two then shuts itself down, I've tried a soft reset, turning on and off, closing down all running apps but nothing seems to work, anyone else had the same problem and no how to fix it?

    Hey there Fistycuff,
    It sounds like iTunes launches for a split second, then quits unexpectedly.
    I would recommend a few things for this issue. First, close all the running apps on the phone:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, I would next backup your device to iTunes, and restore it:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities
    Regards,
    Sterling

Maybe you are looking for

  • Audigy 4 (not pro) to yamaha home theatre (htr-5

    ok, i read the help stuff but my questions arent being answered. Curently I have a jack that plugs into my card, (in the digital output - black) that then is connected to an rca cable via a connector. I plug the RCa cable in my digital input slot on

  • Connecting a Monitor to iMac

    I am wondering if I can connect a monitor to my iMac in order to expand the display image. If so, how can I actually do that? Thanks much in advance.

  • Page height not changing and yes, I've checked for hidden objects

    Hi has anyone got any advice? I'm tearing my hair out! I cant seem to change all my websites page heights despite checking that there are no hidden items best wishes Helen

  • Can any one confirm if adobe 8 standard can "save as" PDF/A?

    Hello, I cannot find anywhere in the Acrobat documentation whether Adobe 8 standard can save as PDF/A or whether this can only be done using Adobe 8 professional?. I will be grateful if anyone could let me know. Thanks!

  • JEditorPane - html editor

    i'm trying to create a html and php editor with highlighting for keywords. I'm not sure but is there a Jcomponent that i can edit the font/format of individual words? clarkie