Unable to upgrade to latest itunes (10.1.1)

hello..
i am having a bit of trouble updating my iphone to the latest verson (4.2)
when i click on update on the iphone summary page, it tells me
'a new iphone software version (4.2) is available, but requires itunes 10.1.1. would you like to download itunes 10.1.1 now?'
i go to click on download itunes, but itunes just freezes for a bit and then goes back to normal, without anything actually happening.
when i go to help > check for updates, again it tells me there is a new version, but nothing happens when i say i want to download it.
when i go to my computer > program files > apple software update and check for new software, it tells me that my software is up to date.
i don't know what i can do to actually be able to get the latest version for itunes! i would really like to update my iphone. any help would be great!

Try downloading an installer from the Apple website, elle:
http://www.apple.com/itunes/download/

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