Unable to Upgrade to new itunes-can't update music on ipods

When I try to upgrade my windows32 to the new 10.6 itunes after it runs through the calculations I receive the following message:
There is a problem with this Windows Installer Package.
A program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor.
I have defragged and checked/repaired errors and tried again with the same result.
I am unable to make changes to ipods because it states it needs the upgraded itunes.
Thank you.

I suspect you missed out a step in the transfer process somewhere that was designed to avoid this situation...
The exclamation mark shows if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
Ctrl-click on an empty check box will check them all...
tt2

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Your playlists reside in the 'iTunes Library' file (more info here).
Is your library empty or does it only contain songs, but not the playlists?
In either case the 'iTunes Library' file might have been damaged, forcing iTunes to create a new one.
You can check this by opening HD/Users/Username/Music/iTunes and looking for a file called 'iTunes Library (damaged)'.
Unfortunately, such a file cannot be repaired and reverting to iTunes 7.0.0 won't help either.
There is a way to go back to the pre-iTunes 7 situation. However, all changes you made during the use of an iTunes 7.0.x version will be lost.
Open the 'Previous iTunes Libraries' folder in HD/Users/Username/Music/iTunes and locate the latest 'iTunes Library yyyy-mm-dd' file.
Create a copy of it and rename it to 'iTunes Library'. Then put it at HD/Users/Username/Music/iTunes, replacing the one that's already there.
When running iTunes, it will recognize the iTunes 6 format and start 'determining gapless playback' again.
After a while you will have your library back (including playlist) at the moment just before upgrading to iTunes 7.
If you want to try iTunes 7.0.0 or 7.0.1, download it here.
Before installing an older version, trash the iTunes application and the 'iTunesX.pkg' file (in HD/Library/Receipts).
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M
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Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
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         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
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Why when I connect my iPhone or iPad the new iTunes can't detect it?

Well, you do not indicate what computer operating system you use, so here are the support documents for both. Choose the one that applies to you.
Windows: http://support.apple.com/kb/TS1538
OS X: http://support.apple.com/kb/TS1591

With the new iTunes can you still store everything on a personal Hardrive, or does it all HAVE to be on the cloud?

with the new iTunes can you still store everything on a personal Hardrive, or does it all HAVE to be on the cloud?

There are other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r45
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

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i have an ipod 4 can i connect to pc and, using itunes match, store all music off ipod and then transfer to a new ipod 5?

hI, bella
I also met this issue a few days ago and I finally find out how to transfer music from iPod to computer:
1. Plug your iPod in and wait for the computer to recognize it.
2. Open up 'My Computer' and under 'Devices With Removable Storage', double click and open apple iPod.
3. Click on 'Tools' at the top of the window and drag down to 'Folder Options'.
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Hello Gary,
Thank you for the details of the issue you are experiencing with Home Sharing. It sounds like you are not able to access iTunes from your iPad using Home Sharing. I found an article with steps that I think would help with this issue.
I recommend reviewing the full article below, but I think steps 4-7 are specifically useful for what you described:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Welcome to the Apple Support Communities
You can upgrade to Mac OS X Snow Leopard, and then, you should be able to use OS X Lion.
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Unable to Upgrade to new itunes-can't update music on ipods

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