Unable to upgrade WLC on SRE to 7.4.121.0

Hi
I am unable to upgrade one of my WLC on SRE to 7.4.121.0.  I keep getting TFTP or FTP failure while storing in flash.  The WLC is currently running 7.2.110.0 and is running on a SRE 700 module in a 2951 router.
I have tried with both TFTP and FTP and I have redownloaded the file from Cisco.  I am using tftpd32 on Windows XP and it is allowed from the firewall.  When I perform the transfer it shows in the TFTPd32 log as successful.
Could someone please suggest how I can get this to work please?
I get this in the GUI message Log when I try the upgrade
*TransferTask: Apr 09 11:47:14.561: %OSAPI-6-FILE_DOES_NOT_EXIST: osapi_file.c:361 File : /mnt/images/vinitrd-secondary does not exist.(errno 2)
-Traceback:  086b7300 08048aad 08057585 086c7e19 09231700 09280c7e
*TransferTask: Apr 09 11:47:14.561: %OSAPI-6-FILE_DOES_NOT_EXIST: osapi_file.c:361 File : /mnt/images/vinitrd-primary does not exist.(errno 2)
-Traceback:  086b7300 08048a32 08057585 086c7e19 09231700 09280c7e
*TransferTask: Apr 09 11:47:10.513: %UPDATE-3-INIT_TLV_FAIL: installpkg.c:1773 Error -1 installing Temporal Logic Verifier (TLV). Failed to install downloaded s/w.
*TransferTask: Apr 09 11:47:10.513: %UPDATE-3-INCMPLT_WRITE: installpkg.c:752 Warning: Truncated write. Error writing chunk size 1270, len left = 1270, total len = 1270.
Thanks

According to the release notes for 7.4.121.0 it is
http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn74mr02.html#pgfId-1141671
Cisco Wireless Controller on Cisco Services-Ready Engine (SRE) (controllerM2) running on ISM 300, SM 700, SM 710, SM 900, and SM 910.
How do I determine the Controller M2 part

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    [2011-01-22:19:47:54] Starting runtime background update check
    [2011-01-22:19:47:54] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-22:19:47:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-01-22:19:47:54] Runtime update not available
    [2011-01-22:19:47:54] Unpackaging cancelled
    [2011-01-22:19:47:54] Runtime Installer end with exit code 0
    [2011-01-30:15:32:06] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-30:15:32:07] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:07] Commandline is: -updatecheck
    [2011-01-30:15:32:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:09] Performing pingback request
    [2011-01-30:15:32:09] Starting runtime background update check
    [2011-01-30:15:32:09] Clearing unused background update directory
    [2011-01-30:15:32:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-30:15:32:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-01-30:15:32:10] Runtime update not available
    [2011-01-30:15:32:11] Unpackaging cancelled
    [2011-01-30:15:32:11] Runtime Installer end with exit code 0
    [2011-01-30:15:32:24] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:24] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5537899597547948 onApplicationVersion
    [2011-01-30:15:32:24] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:24] Application Installer end with exit code 0
    [2011-01-30:15:32:45] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:15:32:45] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi8= b00y461t null null My4w b00y469f null"
    [2011-01-30:15:32:45] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:15:32:45] Application Installer end with exit code 0
    [2011-01-30:17:59:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:17:59:16] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.16044672718271613 onApplicationVersion
    [2011-01-30:17:59:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:17:59:16] Application Installer end with exit code 0
    [2011-01-30:17:59:20] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:17:59:20] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi9oZC8= b00y461t 4000 2500 My4w b00y469f null"
    [2011-01-30:17:59:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:17:59:20] Application Installer end with exit code 0
    [2011-01-30:18:09:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:09:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7355694402940571 onApplicationVersion
    [2011-01-30:18:09:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:09:59] Application Installer end with exit code 0
    [2011-01-30:18:10:02] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:10:02] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB3dmpucS9oZC8= b00wvjf8 4000 2500 My4w b00wvjnq null"
    [2011-01-30:18:10:02] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:10:02] Application Installer end with exit code 0
    [2011-01-30:18:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-30:18:14:43] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.08778980793431401 onApplicationVersion
    [2011-01-30:18:14:43] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-01-30:18:14:43] Application Installer end with exit code 0
    [2011-02-02:18:56:12] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-02:18:56:12] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6699020299129188 onApplicationVersion
    [2011-02-02:18:56:12] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-02:18:56:12] Application Installer end with exit code 0
    [2011-02-03:22:15:44] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-03:22:15:44] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.04591698758304119 onApplicationVersion
    [2011-02-03:22:15:44] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-03:22:15:44] Application Installer end with exit code 0
    [2011-02-03:22:15:59] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-03:22:15:59] Commandline is: -playerVersion=10,1,103,20 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5YjVqci9oZC8= b00yqmwn 4000 2500 My4w b00yb5jr null"
    [2011-02-03:22:15:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-03:22:15:59] Application Installer end with exit code 0
    [2011-02-04:18:26:16] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-04:18:26:16] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.38653032947331667 onApplicationVersion
    [2011-02-04:18:26:16] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-04:18:26:16] Application Installer end with exit code 0
    [2011-02-04:18:40:03] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-04:18:40:03] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.0027284095995128155 onApplicationVersion
    [2011-02-04:18:40:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-04:18:40:03] Application Installer end with exit code 0
    [2011-02-06:19:13:39] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-06:19:13:39] Commandline is: -playerVersion=10,1,103,22 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.67613944131881 onApplicationVersion
    [2011-02-06:19:13:39] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-06:19:13:39] Application Installer end with exit code 0
    [2011-02-06:19:13:57] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-06:19:13:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-06:19:13:57] Commandline is: -updatecheck
    [2011-02-06:19:13:57] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-02-06:19:13:58] Performing pingback request
    [2011-02-06:19:13:58] Starting runtime background update check
    [2011-02-06:19:13:58] Clearing unused background update directory
    [2011-02-06:19:13:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-02-06:19:13:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-02-06:19:13:58] Runtime update not available
    [2011-02-06:19:13:58] Unpackaging cancelled
    [2011-02-06:19:13:58] Runtime Installer end with exit code 0
    [2011-04-11:21:02:26] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-11:21:02:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-11:21:02:26] Commandline is: -updatecheck
    [2011-04-11:21:02:27] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-11:21:02:35] Performing pingback request
    [2011-04-11:21:02:36] Starting runtime background update check
    [2011-04-11:21:02:36] Clearing unused background update directory
    [2011-04-11:21:02:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-04-11:21:02:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-04-11:21:02:51] Unpackaging complete
    [2011-04-11:21:02:59] Download success
    [2011-04-11:21:03:00] Runtime updated downloaded
    [2011-04-11:21:11:17] User had deferred installing the update
    [2011-04-11:21:11:17] Runtime Installer end with exit code 0
    [2011-04-28:21:58:22] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:22] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:21:58:22] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:22] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:21:58:22] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:21:58:23] Starting runtime background update installation
    [2011-04-28:21:58:23] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:23] Runtime updater successfully launched
    [2011-04-28:21:58:23] Runtime Installer end with exit code 0
    [2011-04-28:21:58:28] Runtime Installer begin with version 2.6.0.19120 on Windows XP x86
    [2011-04-28:21:58:28] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:21:58:28] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:21:58:28] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:32:41] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19120
    [2011-04-28:22:32:41] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-28:22:32:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:32:51] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi
    [2011-04-28:22:32:51] Rollback complete
    [2011-04-28:22:32:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:33:05] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:33:05] Runtime Installer end with exit code 7
    [2011-04-28:22:33:35] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-28:22:33:36] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:22:33:36] Commandline is: -updatecheck
    [2011-04-28:22:33:36] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:33:36] Performing pingback request
    [2011-04-28:22:33:36] Starting runtime background update check
    [2011-04-28:22:33:36] Clearing unused background update directory
    [2011-04-28:22:33:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-04-28:22:33:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background
    [2011-04-28:22:33:46] Unpackaging complete
    [2011-04-28:22:33:47] Download success
    [2011-04-28:22:33:47] Runtime updated downloaded
    [2011-04-28:22:34:37] User had deferred installing the update
    [2011-04-28:22:34:37] Runtime Installer end with exit code 0
    [2011-04-28:22:39:04] Launching subprocess with commandline C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:04] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-28:22:39:04] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:04] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:39:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:05] Starting runtime background update installation
    [2011-04-28:22:39:05] Launching subprocess with commandline C:\Documents and Settings\Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:06] Runtime updater successfully launched
    [2011-04-28:22:39:06] Runtime Installer end with exit code 0
    [2011-04-28:22:39:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-28:22:39:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
    [2011-04-28:22:39:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-28:22:39:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-28:22:39:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-28:22:39:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:39:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi
    [2011-04-28:22:39:23] Rollback complete
    [2011-04-28:22:39:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-28:22:39:28] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
    [2011-04-28:22:39:28] Runtime Installer end with exit code 7
    [2011-04-29:09:39:07] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:09:39:07] Commandline is:
    [2011-04-29:09:39:07] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:39:15] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:09:39:15] Installing msi at c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:09:39:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:39:20] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi
    [2011-04-29:09:39:20] Rollback complete
    [2011-04-29:09:39:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:40:01] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:09:40:01] Commandline is:
    [2011-04-29:09:40:01] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:40:06] Runtime Installer end with exit code 7
    [2011-04-29:09:41:30] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:09:41:30] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:09:41:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:41:46] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi
    [2011-04-29:09:41:46] Rollback complete
    [2011-04-29:09:41:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:09:41:51] Runtime Installer end with exit code 7
    [2011-04-29:09:51:03] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:51:03] Commandline is: -arp:uninstall
    [2011-04-29:09:51:03] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:51:16] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:51:16] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:51:16] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:16] Rollback complete
    [2011-04-29:09:51:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:22] Runtime Installer end with exit code 7
    [2011-04-29:09:51:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:51:46] Commandline is: -arp:uninstall
    [2011-04-29:09:51:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:51:49] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:51:49] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:51:50] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:50] Rollback complete
    [2011-04-29:09:51:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:51:53] Runtime Installer end with exit code 7
    [2011-04-29:09:52:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:09:52:21] Commandline is: -arp:uninstall
    [2011-04-29:09:52:21] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:09:58:28] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:09:58:28] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:09:58:28] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:58:28] Rollback complete
    [2011-04-29:09:58:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:09:58:30] Runtime Installer end with exit code 7
    [2011-04-29:17:25:46] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-04-29:17:25:46] Commandline is: -arp:uninstall
    [2011-04-29:17:25:46] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:17:25:54] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
    [2011-04-29:17:25:54] Uninstalling product with GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2011-04-29:17:25:54] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:17:25:54] Rollback complete
    [2011-04-29:17:25:54] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-04-29:17:25:58] Runtime Installer end with exit code 7
    [2011-04-29:18:07:48] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:07:48] Commandline is:
    [2011-04-29:18:07:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:07:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:18:07:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:18:08:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:08:12] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi
    [2011-04-29:18:08:12] Rollback complete
    [2011-04-29:18:08:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:08:26] Runtime Installer end with exit code 7
    [2011-04-29:18:09:40] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:09:40] Commandline is:
    [2011-04-29:18:09:40] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:09:42] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:18:09:42] Commandline is:
    [2011-04-29:18:09:42] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:18:09:42] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:18:09:42] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:18:09:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:09:47] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi
    [2011-04-29:18:09:47] Rollback complete
    [2011-04-29:18:09:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:18:09:49] Runtime Installer end with exit code 7
    [2011-04-29:18:10:01] Runtime Installer end with exit code 6
    [2011-04-29:21:32:10] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:32:10] Commandline is:
    [2011-04-29:21:32:10] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:32:18] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:21:32:18] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:32:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:32:23] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi
    [2011-04-29:21:32:23] Rollback complete
    [2011-04-29:21:32:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:32:29] Runtime Installer end with exit code 7
    [2011-04-29:21:33:51] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:33:51] Commandline is:
    [2011-04-29:21:33:51] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:33:54] Starting runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19140
    [2011-04-29:21:33:54] Installing msi at c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:33:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:33:58] Rolling back install of c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi
    [2011-04-29:21:33:58] Rollback complete
    [2011-04-29:21:33:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:34:01] Runtime Installer end with exit code 7
    [2011-04-29:21:38:58] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:38:58] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:58] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:38:58] Invoking Application Installer for combined install
    [2011-04-29:21:38:58] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:59] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:38:59] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:38:59] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:39:00] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla79.tmp
    [2011-04-29:21:39:08] Application signature verified
    [2011-04-29:21:39:08] Unpackaging/validation complete
    [2011-04-29:21:39:08] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:39:19] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla7A.tmp
    [2011-04-29:21:39:19] Native installation package creation succeeded
    [2011-04-29:21:39:19] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:39:20] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:39:24] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:39:24] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi
    [2011-04-29:21:39:24] Rollback complete
    [2011-04-29:21:39:24] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:39:33] Application Installer end with exit code 7
    [2011-04-29:21:39:33] Subprocess app installer failed (7)
    [2011-04-29:21:39:33] Runtime Installer end with exit code 7
    [2011-04-29:21:44:19] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:44:19] Commandline is: -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:19] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:44:19] Invoking Application Installer for combined install
    [2011-04-29:21:44:19] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:20] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:44:20] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp -playerVersion=10,1,102,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA== b00p4pst null null My4w b00p4q40 normal"
    [2011-04-29:21:44:20] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:44:21] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8B.tmp
    [2011-04-29:21:44:28] Application signature verified
    [2011-04-29:21:44:28] Unpackaging/validation complete
    [2011-04-29:21:44:28] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:44:43] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla8C.tmp
    [2011-04-29:21:44:43] Native installation package creation succeeded
    [2011-04-29:21:44:43] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:44:43] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:44:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:44:48] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi
    [2011-04-29:21:44:48] Rollback complete
    [2011-04-29:21:44:48] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:44:53] Application Installer end with exit code 7
    [2011-04-29:21:44:54] Subprocess app installer failed (7)
    [2011-04-29:21:44:54] Runtime Installer end with exit code 7
    [2011-04-29:21:45:47] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:45:47] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:47] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:45:47] Invoking Application Installer for combined install
    [2011-04-29:21:45:47] Launching subprocess with commandline C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:48] Application Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:45:48] Commandline is: -runtime C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA== b01186bm null null My4w b01186ml normal"
    [2011-04-29:21:45:48] Installed runtime (2.5.1.17730) located at C:\Program Files\Common Files\Adobe AIR
    [2011-04-29:21:45:49] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air to C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla92.tmp
    [2011-04-29:21:45:54] Application signature verified
    [2011-04-29:21:45:54] Unpackaging/validation complete
    [2011-04-29:21:45:54] No app located for appID 'BBCiPlayerDesktop' and pubID '61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1'
    [2011-04-29:21:46:15] Converting unpackaged application to a native installation package in C:\Documents and Settings\Paul Stratford\Local Settings\Temp\fla93.tmp
    [2011-04-29:21:46:16] Native installation package creation succeeded
    [2011-04-29:21:46:16] Starting combined runtime update and app install.
    Updating runtime from version 2.5.1.17730 to version 2.6.0.19140.
    Installing app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 to C:\Program Files  using the source file at http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air
    [2011-04-29:21:46:16] Installing msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-29:21:46:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:46:20] Rolling back install of C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi
    [2011-04-29:21:46:20] Rollback complete
    [2011-04-29:21:46:20] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-04-29:21:46:26] Application Installer end with exit code 7
    [2011-04-29:21:46:26] Subprocess app installer failed (7)
    [2011-04-29:21:46:26] Runtime Installer end with exit code 7
    [2011-04-29:21:47:30] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
    [2011-04-29:21:47:30] Commandline is: -playerVersion=10,2,154,27 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -- "-d aHR0cDovL3d3dy5iYmMuY28udWsv

    I'm sorry you're running into installation issues with AIR.  Microsoft has released a new utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.
    Microsoft Install and Uninstall Fix It
    If you still encounter problems, we'll need to review the MSI installer log to better diagnose the issue.  Please post back with the log contents.  You can find instructions for finding these logs here:
    AIR Installer Log Instructions
    Thanks,
    Chris

  • Unable to upgrade Camera Raw with CS4 in Lion...

    Hi All,
    very frustrating; I have been unable to upgrade Camera Raw despite several attempts.
    I've downloaded the latest version as an upgrade; I've done Software upgrades through PhotoShop, but for some
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    This makes it impossible for the computer (a brand new MacBook Pro) to read or convert to DNG raw files
    from a Nikon D300S.
    Oddly, ACR 5.0 converts raw files from a D700 just fine.
    Also puzzling is that my attempt to upgrade to ACR 5.7 in a 5 month old iMac have been smooth as silk (OS 10.6.7)
    Help!
    Stu Rosner

    At one point, I was one of the most vocal critics of camera raw in the CS4 / Lightroom v2 days. In short, I felt that there was not enough control over noise reduction and fine detail rendition when processing digital camera raw files, especially at higher ISOs, although I had been quite pleased with earlier versions. That all changed when CS5 / LR v3 was released. You now have an enormous amount of control over exactly how much sharpening and how much noise reduction will be applied to an image. The amount of fine detail one can extract from a low-ISO raw file is extraordinary. When you crank up the ISO and an image gets noisy, you now can choose whether or not you prefer a smoother look at the expense of some of the more subtle texture details, or a slightly grainier look where one has a feeling that no significant fine details are lost from the original capture (what I prefer). The raw processing defaults in Adobe's latest software are good starting points, but for my personal tastes, I generally do modify them a bit with less NR and slightly more sharpening at a smaller radius.
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