Unable to use Adobe Acrobat Reader and/or install version 8.1.2.

I was unable to use my adobe reader so I tried to download 8.1.2 and during installation I get the 1417 error message saying unable to remove version 8.1.2. Will not let me finish the installation process?

I have Windows XP Pro Service Pack 2 and IE 7, and I cannot install Adobe Reader 8.1.2. I got all these error messages: Windows Installer, The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the Norton Antivirus 2005 disk and click OK - (Didn't work.) Error 1714 The older version of Adobe Reader 8.1.2 cannot be removed. Contact your technical support group. Adobe Reader 8.1.2 Setup failed.
When I tried to install msicuu2.exe, Error Message: Windows Script Host Active X component can't create object: 'WScript.Shell' Source Microsoft VB Script Runtime Error.
I edited the registry and remove all versions of Adobe Reader, shut down all software, and still was unable to load Adobe Reader 8.1.2. I contacted my "technical support group" which is HP in India, and they were worthless on this issue. Any help would sure be appreciated as I cannot open any jpg documents.

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