Unable to use dual monitors in Windows 7

I just got a T500 and am unable to use my dual monitors. We use a docking station to hook up all of the periphals. The VGA connector works fine. The monitor on the DVI is not recognized. Drivers have been updated and the monitor is operational. I get a Generic Non-Pnp Monitor as the only choice because it is not recognizing the second monitor. Any suggestions?

Does the DVI cable work properly?
I know as a fact that dual displays work on a T500 with Windows 7.
Do you ahve the regular Advanced Mini-Dock http://www.hoathanhlaptops.com/upload/nhd_Docking%20T4xx.jpg or is it some other type of port replicator?
Does the Monitor come with any install discs?
Lastly, does the Monitor support both DVI and VGA? What happens if you plug that monitor in with a VGA cable?
T61 15.4" T9300 (2.5GHz 6MB L2) Windows 7 Professional x64 4GB Memory, NVidia Quadro NVS 140M

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This question was solved.
View Solution.

Hello @gregw54,
I understand that you are looking to use two monitors on your desktop computer, and I would be happy to assist you in this matter!
To ensure that your display environment is configured correctly, I recommend following the steps in this document on Using Two or More Monitors with One Computer in Windows 7.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
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I work on behalf of HP
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Unable to use dual monitors in Windows 7

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