Unable to use Elements 12 in Mavericks

I've just spent a useless couple hours on a chat with an Adobe chat person, after 50 minutes waiting on the phone for a support person who never came on. I recently purchased Elements 12 to replace Elements 9. I just updated to Mavericks and when I try to install Elements 12 it won't accept the Adobe password I reset on 10/10/13 (nor the previous one), even though it accepts it when I sign into the Adobe site.
I get Error 16 and I followed the instructions for that, in 2 parts. The first Get Info was exactly as required and the second one again asks for my password and refuses it. It says "Setup wants to make changes. Type your password to allow this."
It says to UNinstall it first, but first it doesn't seem to be installed at all yet, and second the file that says Elements 12 uninstall is an Alias that points nowhere. I need to use Elements daily to process graphics for my web site, and don't know if I can go back to Elements 9 now.
I found an Adobe Elements 12_core file on my drive in a folder with 2 Install files. Should I try one of them? (I have an iMac 21.5")
Adobe invites users to schedule a call-back with them and then says that is not functioning at this time...

It says "Setup wants to make changes. Type your password to allow this."
That is your OS X account password, nothing to do with your adobe ID. If you don't have a password on your account just click the OK button or whatever it is in that screen.

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Hello
Thanks for the suggestion, but it didn't make any difference.
However, by trail and error I have found a 99% solution.
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Attachments:
bf2a4406-18bc-4486-9e1a-93f6f06a5af5.zip ‏23 KB

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Unable to use Elements 12 in Mavericks

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