Unable to use HP Probook 450 G2 Fingerprint feature

I purchased a HP Probook 450 G2 with free dos version yesterday. I successfully installed windows 8.1 pro on it with all HP drivers from the site. But apparently, HP drivers web page for my probook doesn't offer me with "simplepass"software for the finger print feature. So, I downloaded it from a third party webpage. I checked from BIOS and the fingerprint option is enabled, I have also installed the validity sensor driver and no matter what I simply don't get any "finger print"option on the program (Simplepass), all they show is "PIN or CHARACTER Pass" and nothing else. Similarly, on the "SIGN IN"option of the windows, they don't show any fingerprint options for security. All my drivers are updated. Validity sensor driver is 4.5.133.0, SimplePass is of 2015. I am starting to give up because I have googled as much I could and tried all the safest approach, still didn't work. Someone help? Thank You in advance.

Please check in the Device Manager and make sure you see the Validity Fingerprint Sensor in BIOMETRIC as shown in the below picture If you find Validity Fingerprint Sensor in Device manager, please click on the below link to download and install the complete Suitehttp://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_138571_1&swEnvOid=4158# Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84Although I am an HP employee, I am speaking for myself and not for HP

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My HP Probook 450 G0 fingerprint reader is not working WIndows 7

Hello,
I am trying to enable my HP Probook 450 G0 fingerprint reader.... I tried many driver version of validity sensor... and finally i have currently installed the driver and software that are mentioned in following link....
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DV4-1240br-FingerPrint-Driver-f...
Both are them working fine (**without any error) But DigitalPersona is showing me the following message on welcome screen.... "The FingerPrint reader is not connected.Connect the reader"....
OS : Windows 7 Professional
What do you say.....is there any compatibiltiy issue or any hardware issue....or if there any driver mismatch, can someone suggest me the supported driver version....
Thanks in Advance

I have the same problem as the original poster, and followed the download link you provided only to encounter the exact same issue. I am using Windows 7 and bought this machine two days ago. I don't understand why this singular process is this problematic. I really miss my ASUS K53E and it's face logon feature.
Perhaps HP should take lessons unless they have something better than this "fingerprint reader." The only consistent feature I am detecting is its inconsistancy. Oh well, I just won't bother using it, or put a sticker over the thing.
If I have to spend more than an hour troubleshooting a feature of medium to low importance then it was a mistake to purchase the machine (but it was a gift sadly), and it was a mistake to implement the feature and release it without making sure it works. Pretty weak HP, but not as bad as Toshiba or Gateway/Acer at least--not that it says much.
Anyone have a legit fix for this annoying issue? Or some third party facial recognition login program instead?

In yahoo mail, I cannot use the instant message or SMS features after upgrading to the latest version of fire fox.

I'm unable to use the Instant message or SMS features within my yahoo email account. I've tried re-installing a new version of fire fox- ( had to use internet explorer to get online , I am able to use all of yahoos features including email messenger in internet explorer but I prefer fire fox) - still re installing fire fox did not solve the problem.

Hi,
It has been solved in Firefox 10 which is due for release in the next few days. In the meantime you can also try Firefox 10 beta: https://www.mozilla.org/en-US/firefox/channel/
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I want to use finger print on HP Probook 450 G1 .. Windows 8.1 Pro

Please help me i just Bought HP probook 450 g1 .. and i installed the validity fingerprint sensor succesfully but i don't know how to use the finger print or where i can find it .. i downloaded simplepass .. tha black virsion and i couldn't understand any thing .. and l keeps telling me '' Simplepass can use your windows pass word to log on'' and whenever i write it .. the program tells me .. the password you enterd doesn't match .. and i tried to install HP Client Security Manager .. i keep telling me that ERROR 1001 .. i i want to do is the use the fingerprint ... is that possible in that laptop .. i think i'm going to die

Amr-Zero,
No dying!
As far as I know, your computer is not going to run SimplePass -- it wants to run the HP Client Security Manager.
There are some prerequisites as listed on the System Requirements page. Amongst these: the File Sanitizer Software, both .NET framework 3.5 and 4.5, and others. It is likely that your system has all the necessary software, although you may not have installed the File Sanitizer yet. It is available from your computer's driver page.
If you do not yet have .NET Framework 4.5, you can download install .NET Framework 4.5.1: Microsoft .NET Framework 4.5.1
It is of vital importance that you have all your Windows Updates in place. Make sure they are indeed complete. If you are one of the people in the world that do not believe in Windows Updates, turn them off later -- this is not the time.
HP ProBook 450 B1 Notebook Drivers - Windows 8.1
You need to remove and banish that SimplePass software from the system.
Control Panel > icon view > Programs and Features > find and remove the SimplePass software
Next:
Create a Restore Point Create a Restore Point – Win7 OR Create a restore point Win8
Close all your programs and Shut down the computer
Disconnect everything (little Unifier for the keyboard / external mouse can stay)
Perform the Hard Reset for your notebook
Boot the computer and log in
Reminder: Hard Reset is just a device Reset. The Hard Reset procedure does not wipe out your files nor does it destroy your Windows setup in any way. It just "clears the cobwebs". Depending on the cause of the problem, this kind of "reset" can fix a variety of computer glitches.
==========================================================================
Unfortunately, this is the extent of my knowledge on the subject. You have a "business" computer and this is "business" software. I perfectly understand that YOU might be just someone sitting in your house somewhere on the planet -- it is the COMPUTER and the SOFTWARE that is the difference here.
There is a White Paper on the subject in your Manuals section -- it is useful if you have some background in the subject at all.
Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

Unable to Install Win 8 in Probook 450 G2

I bought a new note book of HP Probook 450 G2 with Free DOS installed by factory. I am quite familier with DOS, Partitions & technical staff. I purchased this Probook 450 G2 becase of its beautifull design & specs, Its price suite me so I purchased it without Windows installed.
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Then tried Again !
I deleted all partitions --- >> Unallocated 1 TB
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Then tried Again !
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You're very welcome.
Sometimes strange things happen.
The error messages don't always match up with the real problem.
It sounds like Windows can't find the drive and when it can't find the drive that normally means the applicable sata driver needs to be installed.

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Hello
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Hello @Captiano ,
Thanks for posting on the HP Forums!
I understand you are experiencing an issue with your notebook. However, since this is a commercial notebook, you should post your issue on the notebook board of the HP Enterprise Forums for a better answer.
Have a wonderful day!
Mario
I worked on behalf of HP.

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@shahriyar31
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
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I worked on behalf of HP

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Hello @Jurists
Thank you for posting on the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since the ProBook 450 G0 is a commercial product. You can do this here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE
The support page for your product may be helpful in the meantime: HP ProBook 450 G0 Notebook PC
I hope this helps!
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Just installed on a HP ProBook 450 G0 laptop and the menu, tab etc. dont work, although I do get a www site when I type it in.

Just installed on a HP ProBook 450 G0 laptop and the menu, tab etc. dont work, although I do get a www site when I type it in. It's very strange, almost like the left click doesnt work on the scratchpad (although it's not that as using keystrokes also fails). OS is Windows7 Pro 64. Tested both Chrome and IE and they work fine.

Hello scavens,
Thank you for contacting Mozilla Support. Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

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03:00.0 Network controller: Ralink corp. Device 3290
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Thanks.
This question was solved.
View Solution.

Yes. HP locks down the BIOS and if you install anything other than very specific wifi adapters the system will not POST. You are correct in thinking the Ralink is not the strongest option. Your best bet is Atheros or Intel in that order. Broadcom cards are a bit hard to configure with Linux but it can be done. Here is the entire list of wifi cards with part numbers that you can use:
Intel Centrino Advanced-N 6235 670292-001
Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001
Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter 690019-001
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-001
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001
Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter (Intel models only) 731550-001
Here is the Intel card on eBay:
http://www.ebay.com/itm/HP-ENVY-Spectre-XT-13-Wireless-WiFi-Card-670292-001-MPC1280-0H1-/38072929762...

Can't adjust the brightness of my hp probook 450 G0 with FN+ f9 and f8

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Hi:
Make sure under the display adapters category that you see the name(s) and model number(s) of the graphics adapters listed there.
If you see a graphics device labeled Microsoft Basic Display Adapter, the applicable graphics driver was not installed.
You also need to install the Intel chipset installation utility and reboot before installing the graphics driver.
Not having the chipset and graphics drivers installed are the most likely reasons you cannot adjust the screen brighness (it is stuck on maximum).

I wanna get bios in bin file HP Probook 450 G0

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babar412 wrote:
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Otherwise see help here...
Restoring the BIOS
Recovering the BIOS
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Probook 450 g1 drivers problem

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As a long time Windows 10 tester, I have found by and large that the Windows 8.1 drivers will work, albeit sometimes in a limited fashion. So if you're running the Intel 4600 Graphics chip, use the Windows 8.1 drivers, they will work.

Unable to use HP Probook 450 G2 Fingerprint feature

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