Unable to use Recovery Manager on HP Pavilion Elite HPE-112y PC Windows 7

HP Pavilion Elite HPE-112y PC.
Genuine Windows 7 Home Premium - 64-bit.
I'm having problems with my Recovery Manager. A few days ago it was working fine. The other day when I tried to access either the "Software Program Reinstallation" or the "Hardware Driver Reinstallation" to check something out, both my DVD and BD drives opened and a message popped up saying:
This system does not have a recovery partition. The recovery process needs to use the set of recovery discs you created previously. Please insert disc #1 now.
I did not create any such recovery discs. I don't know how this happened. When I looked at the "I'd like to take precautions" section of the Recovery Manager, the "Recovery Disc Creation" and the "Remove Recovery Partition" are grayed out, but the "View Recovery Report" is still active and there is some kind of report in it. I don't know what the report means.
I did ask for advice somewhere else and was asked to post a screenshot of my Disk Management from the Computer Management. After seeing the screenshot, I was told that my recovery partition is there and in good health and there is a possibility that something is preventing the recovery process from seeing it.
I'm asking around for advice before I try anything. I want to be very cautious before I do anything drastic.
Is there a chance that I can find my Recovery Partition and restore it? Or will I have to do a full System Recovery to get it restored?
===============
I'm not trying to make any changes yet, but I thought I would take a look at the System Recovery in the Recovery Manager. When I click the System Recovery button this is what I see.
Restore your computer to its original factory condition.
Your computer does not have a Recovery partition.
If you want to continue the restoration process, make sure you have inserted disc #1 and then click "Yes" to continue, or click "No" to exit.
Is this going to be a problem if I need to restore my system?

Hi,
Even though the Recovery Manager software is unable to launch a system recovery, the f11 option may still work as it uses an entry in the BCD ( boot configuration data ) to launch via the f11 method at start-up. Saying that, I would definitely recommend getting a set of Recovery discs in case it does launch correctly, just to be on the safe side.
Regards,
DP-K
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When did you purchase your product? : December2010
Product HP Pavilion Elite HPE-480t CTO Desktop PC
Select a problem area: other
What is your serial number (SN): [Personal Information Removed]
What is your operating system?: Microsoft Windows 7 Home Premium 64
Is your computer unable to work with accessory products? Please select all that apply. other
What type and brand of CD/DVD media do you use? Kodak Bu-Ray 25gig and HP dvd
Was the CD/DVD writer drive built into the computer when you purchased it? No
Can you hear the sound from the connected speakers?
Does the display on the product appear to be working properly? Yes
Have you connected the product to your TV, DVD player, or music system? No
If there is an error message, please specify: can not read media
Problem Description: I purchased HP 12 Blu-Ray writer model bd340i in the middle of last year. When I purchased my desk top from HP in December of 2010 model HP pavilion Elite HPE-480t I installed the burner and every thing was working fine. Today I tried to burn a blu-ray disc and it came back with can not read media, that was on imgBurn. So I tried the same on the systems burner and it came back as no disc in tray. I also tried CyberLink burning software and the same thing no disc. I then tried to play both store bought and home made blu-ray disc and it could not read the media. I was ready to blame it on a bad burner but I then tried a regular DVD both store bought and home made and it played fine. I then tried to burn a dvd single and dual-layer with all three burning softwares I have and again it was fine, no problems. Its just the blu-ray media that can not be read or writen. The only blu-ray media I used from day one has been Kodak and never had a problem. Thats what baffles me.
Please provide previous troubleshooting steps, or information that can help HP assist you.: I at this point dont know if its a hardware or software problem with the computer or blu-ray burner or both. 3 different burning programs works fine on DVD's but not blu-ray, Plays DVD's fine but can not play blu-ray.
Has anything changed since the unit functioned properly (installation of SW, settings, cabling, etc.): Everything else with the computer works fine. I even tried uninstalling and reinstalling and its the same, I tried to update the drivers and firmware on your site and still did not work. Please some help.
How would you describe your technical skill level?: Intermediate
First name Peter
Last name Cavalier
[Personal Information Removed]
This question was solved.
View Solution.

Arcticwolf, welcome to the forum.
Let's try another burner to see if that helps solve your problem. I have used CDBurnerXP for years. It has burned CD/DVD's when no other burner would work.
Please let us know if this solves your problem or not.
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3) Install Windows 7 from your new "Windows 7 disc" to your SSD, following all prompts as needed. Don't enter a Windows product key and don't allow Windows to try to auto-activate. After the Windows installation is complete, run ABR "activation restore" to "install" the previously backed up product key and certificate. Verify that Windows is activated, if not activated... repeat "activation restore" until Windows 7 is activated.
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Hi,
If you have your set of Recovery DVDs, using these to reinstall the OS will also re-create the Recovery Partition on the HDD.
If you don't have these discs, you can order a replacement set of Recovery Discs using the link below.
Order HP Recovery Discs.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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Using recovery manager?

Hi,
I have a HP Pavilion DV4-3145TX. I have changed the partition scheme on the notebook to my needs. Now, if I recover my OS using the recovery disks I created, will it revert my system to the factory default partition scheme?

Hi,
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Using the Retail the disc to perform the installation will give you the option of choosing the partition you wish to install the OS to. Enter the Windows activation key found on the underside of your notebook when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations, or in your case, where you wish to retain custom partitions.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found starting Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP 250 G2 unable to use recovery discs

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Hello,
Thank you for posting in the HP Support Forum.
There is no email to contact HP support. However, there are options for phone support, chat support or ticket support.
Here is some info:
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you would like to purchase recovery disck for your machine, you can contact the respective support team.
If your original HDD drive is working fine, you can insert it into the computer.
You can try with Microsoft Windows built-in recovery process (system image) and creating a system recovery disk (then boot from it with the new HDD and apply the image on this HDD)
http://windows.microsoft.com/en-US/windows7/What-is-a-system-image
http://www.bleepingcomputer.com/tutorials/create-system-image-in-windows-7-8/
http://www.howtogeek.com/howto/4241/how-to-create-a-system-image-in-windows-7/
http://www.howtogeek.com/167984/how-to-create-and-restore-system-image-backups-on-windows-8.1/
Or you can try with CloneZilla:
http://www.geekyprojects.com/cloning/how-to-use-clonezilla-tutorial/
http://clonezilla.org/
http://clonezilla.org/downloads/download.php?branch=stable
If this fails [I doubt, it should work perfectly], you can then try to purchase the recovery disks from HP support.
Let me know if this works/helps
Best wishes,
IT_WinSec
Hewlett-Packard employee | HP Enterprise Services
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Unable to use Solaris Management Console to administer Disks - CIM_ERR_FAIL

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This question was solved.
View Solution.

If you have files,photos,music that you don't want to lose then yes you need to back them up to external source before running a recovery.
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Unable to use Recovery Manager on HP Pavilion Elite HPE-112y PC Windows 7

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