Unable to use scan with networked HP LaserJet M1536dnf MFP using Mac OSX, but able to print.

Thanks for any help. 
I'm using an HP LaserJet M1536dnf MFP.
It is networked wirelessly via an Apple Extreme and prints just fine over the network but will not scan. 
Yet, it scans just fine when I move the printer's USB cable from the Extreme directly to the MacBook Pro (a bit of a hassel).
When I try to scan over the wireless network, I'm able to go through the scan driver interface and see the printer, but when I click on "Scan", I recieve this error message:
"Scanner communication cannot be established."
"HP LaserJet M1536dnf MFP is currently unavailabe.  Ensure cables are connected.. etc."
I'm running OSX 10.8.3 on an old MacBook Pro (2008)
MacBookPro3,1
  Processor Name:    Intel Core 2 Duo
  Processor Speed:    2.4 GHz
  Number of Processors:    1
  Total Number of Cores:    2
  L2 Cache:    4 MB
  Memory:    4 GB
  Bus Speed:    800 MHz

Hello, DP Photo, sounds like a scanning issue with the software. To start I want you to completely remove the software and then reinstall the programming from the packages available on the website I am going to link you to below. Use the full-feature software if available. 
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3974279
Try that and let me know how it goes! 
-Spencer 
PS I hope you are having a wonderful day! 

Similar Messages

  • How can I use airplay with Macbook Pro 9,2 Mid 2012/ Mac OSX Lion 10.7.5

    What do I need to do to play Airplay on Apple TV from my computer.  The option is not in my display setting, so, obviously, I do not have the capability.  Do i need to upgrade my software?

    You can't.
    About AirPlay and Airplay Mirroring
    AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
    Several Apple Articles Regarding AirPlay
    Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
    How to set up and configure AirPort Express for AirPlay and iTunes
    iTunes- Troubleshooting AirPlay and AirPlay Mirroring
    iTunes- Using AirPlay
    Apple TV (2nd and 3rd gen)- Understanding AirPlay settings
    About AirPlay Mirroring in OS X Mountain Lion
    iTunes 10- About playing music with AirPlay
    Troubleshooting AirPlay and AirPlay Mirroring
    Using AirPlay
    Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs  that do not support Airplay and mirroring.
    Other solutions are the Air Parrot, StreamToMe, and AirServer.

  • Scanning issue with HP LaserJet M1536dnf MFP

    I am getting the error messages in my windows 8 machines "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I have a HP LaserJet M1536dnf MFP printer which is connected to the network and users connected to the network through wifi. I have installed the latest driver versions from hp.com. It will work for some time but again will face the same issue. In Windows 7 machines, there are no issues.If anybody is having solution to this problem please share.Thank you.

    Welcome to the HP Forums  fastndfury,
    I see by your post that you are only getting the error on the Windows 8 computer, "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I can help you with this issue.
    I have provided a document to go through the steps to see if it will help resolve this issue.
    'Another program has control of the scanner' Message Displays on the Computer When Scanning.
    If you need further assistance, let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • On an M425dn, I am unable to setup scan to network folder on a home wireless network

    On an M425dn MFP, I am unable to setup 'Scan to Network Folder' on a home wireless network. The network folder exists and has been set to share with full permissions for everyone. The OS is Windows 7. The printer IP address is 192.168.1.104. I have used this in a browser to access the setup tab called Scan. I have established a network folder and have attempted to test the setup folder multiple times. The tests end in one of two ways. The attempt spins endlessly which requires a cancel action or it ends with the following error: "Cannot connect to the network folder. Ensure the shared folder name is correct." The network folder does indeed exist.
    The computer name is Delta. The shared folder name is Images on my A: drive.
    So the network path entered is \\DELTA\Images. By the way, printing to this network printer is always a succesful operation. Any guidance to solving this dilemma will be greatly appreciated. Thanks in advance.

    Google may have "locked" IMAP and/or POP access to your account. To unlock it go here:
    https://accounts.google.com/b/0/DisplayUnlockCaptcha
    Then try setting the account up on the phone again.

  • Scaner problem - HP LaserJet M1536dnf MFP

    HP LaserJet M1536dnf MFP
    Wire LAN connected.
    There are two stations working with the same MFP.
    On one - everythink works fine.
    On second - not.
    Drivers are the same: 61.101.98561
    IP address of printer is the same.
    Both on Win7.
    Issue is that MFP is printing documents but it refuses to scan any. After running HP Scan application it takes few seconds before it runs and when I finally hit 'scan' button it shows error telling that there is no scaner connexcted to that computer (unfortunatelly i can't paste this error).

    Welcome to the HP Forums SamHell,
    I see by your post the printer won't scan on the second computer running Windows 7 but it will print over the wired network. I can help you with this issue.
    Temporarily turn off the Antivirus software to see if that is blocking the printer communication for scanning.
    Test the scan again.
    If you are still having issues then check the Windows Image Acquisition (WIA) services.
    Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
    Disregard the title.
    Go to Solution three: Check the Windows Image Acquisition (WIA) services.
    I have provided a document for setting up the Firewall to Allow a connection to the printer in case that is causing this issue. Configuring a Firewall to Allow a Connection with the All-in-One in Windows.
    Test the scan.
    Then you will have to go back in and turn the Antivirus software back on again.
    If the issue persists run the Print and Scan Doctor since it might resolve the issue automatically or will find out if it is a driver, Twain, WIA connection or software issue.
    Find and fix common printer problems using HP diagnostic tools for Windows?
    Please let me know the results.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Cannot Scan - HP Laserjet M1536dnf MFP - Mac OSX 10.9.4

    Purchased a HP Laserjet M1536dnf MFP four days ago for use with an Apple MacBook Pro using OSX 10.9.4. I got it to print and copy, but keep getting the folllowing error message when attempting to scan:
     “Scanner reported an error
    HP Laserjet M1536dnf MFP is currently unavailable.
    Please check if it is turned on and connected, or try
    again later.”
    Yes, it is connected and yes it is turned on. The version of HP Scan that was installed is 4.4.1
    What can I do to get the scanning to function?
    This question was solved.
    View Solution.

    Hi Rpanz,
    Welcome to the HP Forums.
    I see that you are having an issue with scanning.
    I suggest that you uninstall the software and drivers and then click on the following link for the HP LaserJet Pro M1536 Multifunction Printer series Full Software Solution - OS X 10.9 Mavericks.
    Please feel free to write back if you have any other questions or concerns.
    Cheers, 
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP laserjet m1536dnf mfp print and scan is very slow

    Hi Sir/Madam,
    HP laserjet m1536dnf mfp print and scan is printing and scanning slow on network. Sometimes scan is not work. That's why I have to reinstall the printer driver. So how to increase print speed?
    Thanks in advance,

    Hi riz1_4444,
    Welcome to the HP Forums, I hope you enjoy your experience!
    I understand the printer is printing and scanning slow on the network.
    I will be happy to help you.
    Make sure printer is connected directly to a wall outlet.
    Try printing a hardware test on the printer to see if it prints slow or not.
    Printing a Configuration Report. Select Method one: Print a Configuration Report from the printer control panel.
    I would restart the router to see if this will resolve the issue.
    Try another Ethernet cable.
    If you are still having issue then test the printer by connecting the printer to the computer by a USB cable to see if it is something on the network that is causing it to slow down.
    Hope this resolves your issue for printing slow over the network.
    Thank you for posting on the HP Forums.
    Have a wonderful day!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • How to scan with an office jet 6500a and a Mac OS 10.9.4?

    how to scan with an office jet 6500a and a Mac OS 10.9.4?
    This question was solved.
    View Solution.

    Hi midandco,
    I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
    Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
    I would also suggest running your Apple updates:  OS X: Updating OS X and Mac App Store apps
    After the updates, I would recommend readding the printer with theOS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
    Please let me know.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Why can't I use PayPal with Family Sharing? Have a US Visa card but foreign address, and Apple does not seem to be able to cope with that (even though it is a multinational corporation). Could we lean on Apple to change this policy?

    Paypal for Family Sharing - Why can't I use PayPal with Family Sharing? Have a US Visa card but a foreign address, and Apple does not seem to be able to cope with that (even though it is a multinational corporation). So I set up payment with Paypal, and it worked fine. Now I want to take advantage of Family Sharing, but Apple won't allow it. Could we lean on Apple to change this policy?

    If you are not in the US then you cannot use the US store, the store's terms say that you have to be in a country to use it - if you are using the US store then you are risking having your account disabled.
    In terms of feedback for Apple : http://www.apple.com/feedback/

  • Having mail 4.5 issues- open mail and get a new features message so I must import messages first in order to use mail 4.5.  Just recently put in MAC OSX 10.6.7.  Once it imports click done to start using mail, but end up with the rainbow wheel? Now What?

    Having mail 4.5 issues- open mail and get a new features message that says in order to use the new features, I must import existing messages into the new version first in order to use mail 4.5.  Just recently put in MAC OSX 10.6.7.  Once it imports I am to click done to start using mail, but end up with the rainbow wheel of death and it also says you cannot use mail until the import is finished? Now What?

    Is Mail still "spinning"?  If it's been doing that for a while, I'd kill it, using either Activity Monitor or the OS X application picker.  Then relaunch Mail and see what happens.
    Two "by the ways":
    1) Your system details mention an PPC iMac.  Since a non-Intel Mac can't run OS X 10.6, you seem to have another Mac.  You might want to consider updating your system details.
    2) You seem to have been misled by the poor labeling of the message composition fields on this forum into trying to enter your entire post into the "subject" field.  In the future, just enter a summary of your post there and the main text into the field below it.

  • HP LaserJet M1536dnf cannot connect to internet but we are able to print wirelessly.

    I connected our HP LaserJet M1536dnf MFP via USB to our Aiport Express...  I was able locate and add it using the Print & Scan function in System Tools (and I am able to print wirelessly) but we cannot scan from our computers or use AirPrint.
    I pulled up a Network Summary and it says it the Network Cable is disconnected. After reading some other users' feedback, I found a suggestion of using an ethernet cable, rather than USB, so I tried that - no change.  Right now I have both the USB and ethernet cables plugged in...  still no luck.
    Worth noting (maybe?) - when reset the Airport, the light next to the Ethernet plug blinked a few times but then went out.
    Seems weird that we would be able to print wirelessly while it says it's not connected but maybe these are two different things?
    Help please, this is the third printer we've purchased in the last 2 months and I'd *really* like this one to work.

    Sorry, it's my Desktop PC that the Router and Modem are connected with.
    I went into the thing with my IP addy into internet explorer. I couldn't find where to change the IP and all the stuff with the IP seemed normal. None of them had the one that the router said it was operating on.
    If I create a NEW umm channel, or whatever, will I have to redo the Laptop and my Xbox config wirelessly? I should note I had a friend install all of this router/wireless stuff for me, since I am nto good with this kind of thing. So, I'm not completely up on how to do all this stuff. I was gonna ask if he could do something but I haven't got the chance to talk to him, so I came to you guys.
    That's where the situation stands right now. I just wanna make sure I'm not setting myself up for hours of work. I'm sure it's easy, since he didn't take too long setting it up. But I don't like messing with things that might screw up my system/modem etc beyond what it is already.

  • HP LaserJet M1536dnf MFP doesn't automatically answer faxes

    My new HP LaserJet M1536dnf MFP does not automatically answer fax calls.  I do not have a phone hooked up or an answering machine/voicemail.  The 'Answer Mode' is 'Automatic'.
    We use an analog converter to connect it to our internal digital VOIP phone system.  The prior MFP that was connected didn't have any issues with answering/printing faxes.
    I can see "Incoming call" on the display but it just rings and rings.  If you press the 'Start Fax' button when it's ringing, then it will proceed with connecting and receive the fax, otherwise it eventually drops the call.  This is not good seeing that a lot of faxes come in when the office is closed or otherwise unattended.
    I tried the "Fax/Tel" setting, but that didn't work either.
    Please help!
    Thanks, much!!!
    This question was solved.
    View Solution.

    Hi @DW-OH, 
    I see by your post that the faxes won't come through when set to automatic or Fax/Tel, but you can manually receive the fax. I can help you with this.
    Update the printer's firmware.
    HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
    Select your operating system, click next, click the link for firmware.
    Please check your private messages for the reset for the printer, I have seen this resolve this issue previously.
    In the forum beside your handle name just click on the envelope to view it.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP ToolboxFX has encountered an error and cannot recover (HP Laserjet M1536dnf MFP)

    We have an HP Laserjet M1536dnf MFP.  Just starting receiving an error with the HP ToolboxFx on Windows 7 32 bit start-up.  We can scan and the printer test prints, but it says the HP Toolbox has encountered an error and cannot recover.  Please restart the HP Toolbox FX...or...toolbox version 006.15.01163.  In toolbox screen, it says cannot connect to device.
    I have tried a number of things and read posts, but still no luck.  I can still scan, though.  Help?

    Hi,
    Try installing the latest firmware of the printer, reboot both the printer and the PC and check for any difference:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86043-11&cc=us&dlc=en&lc=en...
    If that doesn't help, go to C:\HP Laserjet M1530 Basic Software\Utilities and follow the Scrubber.exe to uninstall the software (it may vary and may be named similar as NTScrubber for example).
    Reboot your PC, go to Drive C and remove the M1530 Basic Software folder, then download and install the latest software below:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86005-3&cc=us&dlc=en&lc=en&...
    Hope that helps,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Wireless Issues - laserjet pro cp1525nw for mac osx 10.7.3.

    I have just purchsed  a Laserjet pro cp1525nw for mac osx 10.7.3, I downloaded set up info for the new OSX with no problem.
    I come to the wireless set up and eventhough it has found my router and connected with printer I am getting the attached message!
    What can I do to solve this?

    Hello,
    Thanks for the post.  Interesting one.......Since it was was discovered, are they both on the same network?  I've included a link below with some great information on network installation with MAC.  Good Luck!
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02520151&tmp_task=useCategory&cc=us&dlc=en&lang​...
    I worked for HP but my posts and replies are my own....Thank you!
    *Say thanks by clicking the *Kudos!* which is on the left*
    *Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

  • Password requiere on HP LaserJet M1536dnf MFP

    Hello 
    My name is Ciprian and i am from romania.
    I have a  HP LaserJet M1536dnf MFP and i want to make a change to the next settings:
    Device Configuration  
                                               Copy
    Optimize: Picture Light/Dark: <-----*-----> Paper Size: A4 Paper Type: Plain Collation: On # of Copies: 1 Reduce/Enlarge: Original=100% Draft Mode: Off Two-Sided: 1 to 1 Sided Multi-Page Copy: Off
           Whent i change in Optimize setiing fron Picture in TEXT I whant to save its requaiere a passord .
    What is the deffault passorwd to save the setting i make 
    10x 

    Hi,
    You will need to do a reset to remove the password.
    Check your inbox on how to perform a reset.
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Maybe you are looking for