Unable to use Scanner
I am using Laserjet M1132MFP and unable to use my scanner, please share userguie/ traouble shooting to use this facility.
I am using Windows 7 with 32 bit
Welcome to the HP Forums Jai_Ag,
I see by your post that you are unable to scan.
I can help you with this issue.
Here is the manual for the Laserjet Pro M1132.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 30-60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Make sure the USB cable is connected directly to the computer.
Try another USB port. Some ports have more power then others.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it.
Find and fix common printer problems using HP diagnostic tools for Windows?
What happens when you try to scan? (error message, missing the software)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP
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