Unable to use wifi data card on MacBook air

Trying to use my Airtel data card. When it's plugged in, asks for a password which I believe is my system login password. Upon entering it, Still unable to do anything and no error message gets displayed. Does Airtel support Yosemite OS?
MY data card services are active though.
IS there  a way to disable the user account login password so that I can try it again? I tried in User Aacounts but couldn't find anything to do this.
thanks

Troubleshooting sending & receiving email messages

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