Unable to Verify Email Address

Hello,
I recently bought my daughter an ipod touch and set it all up and it was working fine with her email address. Unfortunately, we had to exchange it as it developed a fault. I am now in the process of trying to setup facetime and IM but when I enter her email address it says 'unable to verify email because it is already in use'. I have tried to troubleshoot this through the communities on here but the only information I can get relates to having more than one apple id which I don't. My daughter is too young to have her own so we use mine. I never had this issue when I had to reset my ipod.
Any help would be much appreciated.
Lara

Hi IIIaass,
Yes, I have tried this but I only have one apple id so this doesn't aply to me. I checked my account details and this email wasn't veerified. I clicked on the 'verify now' action but nothing happened. I did chec the 2 emails linked to this id and the spam folders but there was no verification email in any of them. I also tried deleting the email from my account and re-adding it but this didn't work either. I'm stumped!

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Unable to verify email address for apple id set up

I'm getting this response when trying ti set up an Apple Id. I was sent the email to verify the email address and then thisis what I get:
Invalid URL
The requested URL "/cgi-bin/verify.cgi?language=US-EN&key=ODJhYTFlMjA3OTY2MWM2MWM2NGUwNWQzM2ViOTU 4NGQ4NDMzZTA3ODhhMjE3ZGI5YmJiY2QyOTY0M2I0ZWQ3NWYzNGViYzMzY2NjNmUxZTQyYjhjYWI3MDF kNTRlZDAxOTBjZDA3NjM2ZjI3ZmNkZWEzMDVmNzE2ZjI1YjU5MzRmYzkzZTcxMTYzNWNlMWJlOWI5OGF jMjk1NmY4ZTZjMzZhNGYyYmNjODE4OWI1MjkzMzY4OWEwZjUxMDAzMzlmZGFjMDA2MzkzYjdjNWY0NjY wNzAwNjQ1ZTMxMzJmYjFhZjRiNDQxOThlNjlkMzEyZmZhODMyYjM0MWQ5YjQ2MQ==", is invalid.
Reference #9.83ed54b8.1359560039.b64f39e

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Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account

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HT204053 iPod not accepting email address saying unable to verify email because it is already in use

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HT3529 Trying to set up sons iPod iMessage, but when his email address is put in it comes up "unable to verify email because it is already in use"...any ideas how to fix this?

Trying to set up iMessage on my sons iPod touch....he doesn't want my email address, but when I put his email address in it comes up "unable to verify email because it is already in use"...any ideas how to fix this.

Try:
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When trying to launch facetime on mac, a message drops down that says "unable to verify email because it is already in use by another Apple ID". The mac tech things it's an itunes problem. Anybody?

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I've found the answer to this (at least for me)!
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Facetime and imessage for itouch - "Unable to verify email because it is already in use."

I just erased all data on my itouch, reseted it, and set up a new account on itunes to sync. But when I added my email to facetime and imessage, it said "Unable to verify email because it is already in use.". I don't know how to separate it from the previous itouch account.
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Help! TIA XP

Rob Bally wrote:
Ok, I will give it a second try.
Thanks Rob.
That was helpful.
My question is: how do I register FaceTime with my primary email address, as it continues to fail registration.
Having been informed your "primary email address... continues to fail registration", I don't know any way you will be able to use it to "register FaceTime."
Try a different email address. If need be, create a separate iD that you will use only to activate FaceTime.
Maybe the answer is: check primary address is verified in my Apple ID at https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
You may be right.
That shows my primary address is used in verification of another account. But I am sure all my apple id's are not verified until today.
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I do not know the answer to that question, and I don't think the answer would help you.
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Unless you get a better suggestion, use a different email address with FaceTime.
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I keep getting the message "Unable to verify email because it is already in use." Please help!!

I'm trying to set up iMessage. But I keep getting the error message:
iMessage Activation
Unable to verify email because it is already in use.
It's not on my game center email or anywhere else that I know. How can I find out what is is in use to??

Okay I figured out my problem. When you use the "add another email" option in FaceTime (or iMessage now), it associates that email address with your Apple ID account that you logged in under.
The Apple ID that I'm using for FaceTime isn't the same as the one iMessage defaulted to. I didn't noticed that. Once I switched iMessage to use my other Apple ID, it let me register. What's odd though is that iMessage doesn't recognize my email address as valid when I try to send myself a test message. When I logged out and into a different Apple ID, it did recognize it as registered though. Odd.
So Basically make sure the email address you are trying to register isn't listed as an alternate email address (or primary) on another Apple ID account.

HT5538 what if the phone is having a problem verifying email address for FaceTime?

what if the phone is having a problem verifying email address for FaceTime?

Hey miles r.
Thanks for the question. I understand that you are experiencing issues with FaceTime. The following resources may provide a solution:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime or iMessage is "Unable to verify email because it is in use"
http://support.apple.com/kb/ts3510
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks,
Matt M.

When trying to connect my imessage and facetime it says unable to verify email because already in use?, when trying to connect my imessage and facetime it says unable to verify email because already in use?

I bought my daughter a new ipod touch, have connected to itunes as we have all our other apple products but she has been receiving my text messages and emails. So I restored back to factory settings to start again but this time adding her email address to facetime and imessage but it just keeps saying unable to verify email because it is already in use. what do i do?

See:
iOS: FaceTime is 'Unable to verify email because it is in use'

New ipad mini face time issue"unable to verify email because already in use"

My daughter had to get a new iPad mini because her battery went out. Now when she tries to face time with the new mini it says "unable to verify email because already in use". Any suggestions on how to correct without having to create. New email address? I'm a novice Apple user. Thanks for the help headed on a 3 week trip and want to be able to FaceTime with family back home.

Hi there,
It sounds like you may have more than one Apple ID that shares the same email address. I would recommend taking a look at the article below for more information on how to get this resolved.
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/ts3510
-Griff W.

Unable to Verify Email Address

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