Unable to view any spreadsheet in Excel 2008

Question

I own current generation Macbook Pro running Apple- provided MS Excel 2008. I also own a Dymo printer that requires a particular kind of script to print labels.
When anyone sends me (by email) a spreadsheet prepared in Excel 2008 or earlier, I canNOT see the data contained in the spreadsheet unless I view it as a "quickview" or within Excel as a web page preview. My wife has the same computer but does not have the same problems. I am thinking either the "script" setting is awry or something is checked or unchecked somewhere. Any thoughts?

Answer 1

OK, so this is the problem. For the record, it may not be anything specific to MS Office. I consider it premature to just send you over there until that has been established.
You said you can't see the attachment, but you can open it with QuickLook. That means you must be able to see it, doesn't it? Have you tried double-clicking it in Mail? Have you tried clicking the "Save" button in Mail? Have you tried dragging the attachment from the body of the message onto your Desktop?
Also, do you and your wife use the same e-mail server? Does it behave the same way when you send it from a different e-mail account and to a different e-mail account (a total of 3 different permutations). Try creating a new user account on your Mac and see if the new account behaves the same way.
I know that is a lot of things to do. I'm trying to gather more information. A common problem lately is that lots of e-mail servers are scrambling either the messages being sent or received in attempts to remove viruses or phishing attempts. Often they leave e-mails in an unusable state. If you want, you can always send an example to me. Select a message, choose "Send Again" from the Message menu and replace the To address with info at etresoft dot com (that's me).
Some people are a bit leery about sending e-mail, but often that is the only way to diagnose this kind of problem. I have done that a number of times here in Apple Discussions. A couple of times I've found bugs in Apple Mail, but usually the problem is elsewhere and I can tell you where that is.