Unable to view attachments in emails.

Recently updated the phones software and now I can't view attachments in my emails.
My wife has the same phone, 8100 pearl, and she did not update and can still view them.
I have tried looking everywhere I can to fix this, but no solution.
Solved!
Go to Solution.

It sounds like you updated the software using the BlackBerry Desktop Manager software, so you should be able to go into application loader and find the application. Once the list of applications comes up, look for the one that shows BlackBerry Attachment Service and click on the box. Complete the loading process and you should be good. One thing I would suggest is to complete a backup prior to making any changes on the BlackBerry.

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http://webofpies.weebly.com/uploads/2/2/5/4/225482/img_0002.png
http://webofpies.weebly.com/uploads/2/2/5/4/225482/img_0003.png

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Unable to view attachments in emails.

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