Unable to view contact name in Contact Group on CX 600

We have CX600 phones which are tethered over USB to computers. I created a contact group in Lync client with some external phone numbers and I edited their contact card to show up the names for them. When I go to view Contact groups on CX 600 I
can see the group and I can see all phone numbers but the names do not show up? Should I be able to view names and then click on the name and view numbers?
Please help
Thank you

Hi EddieBro,
Did you use another CX600 phone to test the issue?
If the issue still exists, I suggest you can refer to the following steps and retry.
1. Create and modify the Contact Cards in Outlook.
2. Add the contacts in Lync.
3. Check the result in CX600 phone.
Note: Please make sure the contact only has one contact card in Outlook and remove all double entries.
Best regards,
Eric

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