Unable to view folders of a usb external drive connected to AEBS

My Macbook can see the External Drive connected to AEBS but unable to browse the folders. When I click the external drive to view the folders the beach ball remain spinning for a long time and then gives an error unable to connect.  My MacBook Pro can see all the external drive files with no problem.

How is that drive formatted?  It needs to be Mac OS Extended (Journaled) or FAT32 for the AirPort Extreme to be able to read the disk correctly.
In most cases, you will also need to use a powered USB hub with the AirPort Extreme....even if the hard drive has its own power supply since the USB port on the AirPort Extreme is under powered.
My MacBook Pro can see all the external drive files with no problem.
Your Mac can read more types of drives than the AirPort Extreme.

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